Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,187 Reviews)
Rating breakdown 7,187 reviews
5 Stars
5,917
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Wider front screen would be the better option
on January 16, 2026
Posted by: Richy
from New
Expertise:Expert
Verified Purchase:Yes
Great Phone love it, if you can give a wide front screen l
I would recommend this to a friend!
Features
5
Performance
5
Design
2
Value
3
Response from Samsung USBy R&R, January 23, 2026
Hey Richy,
Thank you for your feedback on the Galaxy Z Fold7. Built to combine portability and versatility, the Fold7 has a sleek front display and a large internal screen. Your opinions on screen preferences are important as Samsung enhances foldable designs to suit diverse user needs. We value your ongoing loyalty to Samsung.
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. Built to combine portability and versatility, the Fold7 has a sleek front display and a large internal screen. Your opinions on screen preferences are important as Samsung enhances foldable designs to suit diverse user needs. We value your ongoing loyalty to Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on January 15, 2026
Posted by: Bopson
Worst phone ever. Samsung now ha my phone for repairs for the second time is a few months. I have other phones that fall even more often than this but have not had issue is with them. The z fold 7 is not good
Response from Samsung USBy R&R, January 16, 2026
Hello Bopson,
Thanks for sharing your thoughts on the Galaxy Z Fold7. Foldable devices aim to balance innovation, performance, and versatility with a unique design. Feedback about durability and repair experiences highlights the importance of long-term reliability when choosing a primary device. Remember, Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. You can also opt for extra coverage with Samsung Care+ on eligible devices, offering extended protection and support. We appreciate your loyalty as a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thanks for sharing your thoughts on the Galaxy Z Fold7. Foldable devices aim to balance innovation, performance, and versatility with a unique design. Feedback about durability and repair experiences highlights the importance of long-term reliability when choosing a primary device. Remember, Samsung products come with a limited 12-month warranty covering manufacturing defects in materials and workmanship. You can also opt for extra coverage with Samsung Care+ on eligible devices, offering extended protection and support. We appreciate your loyalty as a Samsung customer.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
bigger its there
on January 15, 2026
Posted by: Iceman
are using this product have dropped 12 times no case still doing good
Response from Samsung USBy R&R, February 10, 2026
Hi there Iceman,
Thank you for taking the time to share your experience with your Galaxy Z Fold7. While we appreciate you showcasing and letting us know that the durability of your device is top-tier, we do recommend using a case. We have a wonderful lineup of accessories and options, and we invite you to take a look. The balance of durability and innovation is something our teams work hard to deliver, and it’s great to see that reflected in your experience. We appreciate you choosing Samsung and trusting our craftsmanship.
Explore Galaxy Accessories
https://www.samsung.com/us/mobile/mobile-accessories/phones/?accessories_type=Cases+%26+Covers&category_names=Phones&smartphone_compatibility=Galaxy+Z+Fold7
-Ty
Samsung Support
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Thank you for taking the time to share your experience with your Galaxy Z Fold7. While we appreciate you showcasing and letting us know that the durability of your device is top-tier, we do recommend using a case. We have a wonderful lineup of accessories and options, and we invite you to take a look. The balance of durability and innovation is something our teams work hard to deliver, and it’s great to see that reflected in your experience. We appreciate you choosing Samsung and trusting our craftsmanship.
Explore Galaxy Accessories
https://www.samsung.com/us/mobile/mobile-accessories/phones/?accessories_type=Cases+%26+Covers&category_names=Phones&smartphone_compatibility=Galaxy+Z+Fold7
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Sagun Shakya
Verified Purchase:Yes
I have been a Z fold user since Fold 3 so i can say with confidence that Z fold 7 is the best version yet. It is super light and easy to carry. The external screen is useful and functional. The hinge feel strong and smooth. The internal screen is beautiful and bright. Its is a perfect tool for professional. You can be on a call and see docs that people are referring too.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, January 16, 2026
Hey Sagun Shakya,
We appreciate you sharing your extensive experience with Galaxy Z Fold devices. The Galaxy Z Fold7 is designed for professionals who value multitasking, portability, and immersive screens. Your feedback emphasizes the hinge's durability, display quality, and the device's capability to manage calls and documents at the same time, showing how foldable technology can enhance productivity. Thank you for selecting Samsung.
-Ty
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We appreciate you sharing your extensive experience with Galaxy Z Fold devices. The Galaxy Z Fold7 is designed for professionals who value multitasking, portability, and immersive screens. Your feedback emphasizes the hinge's durability, display quality, and the device's capability to manage calls and documents at the same time, showing how foldable technology can enhance productivity. Thank you for selecting Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Chaz
from WNC
Verified Purchase:Yes
Love the phone just wish they would have kept the SPen or at least made a capacitive version for it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hey there Chaz,
Thank you for sharing this insight. The Galaxy Z Fold7 is built to deliver powerful performance and a large display experience, even as preferences for accessories continue to change. Your feedback shows how important creative tools are for certain workflows and helps guide future design discussions. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing this insight. The Galaxy Z Fold7 is built to deliver powerful performance and a large display experience, even as preferences for accessories continue to change. Your feedback shows how important creative tools are for certain workflows and helps guide future design discussions. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Zach
from Michigan
Verified Purchase:Yes
This phone feels like any other while still folded up, it's the appropriate size and thickness. The front screen is more than usable for everything. Massive improvement over the 3 which was thick and claustrophobic on the front. I'm very happy with it so far, although battery life isn't the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hey Zach,
Thank you for sharing your comparison between the Galaxy Z Fold7 and previous generations. The Galaxy Z Fold7 is designed to feel natural in your hand when closed, while providing an expansive display when opened. Feedback about the refined form factor and improved front screen highlights how the foldable design continues to evolve for everyday usability and multitasking. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your comparison between the Galaxy Z Fold7 and previous generations. The Galaxy Z Fold7 is designed to feel natural in your hand when closed, while providing an expansive display when opened. Feedback about the refined form factor and improved front screen highlights how the foldable design continues to evolve for everyday usability and multitasking. We appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Miss Morel
from New Jersey
Verified Purchase:Yes
I honestly love it. The only complaint I will have, is with the camera. I had a galaxy s24 and the camera was great. Now that I have the Galaxy Z fold7 I saw the difference when it comes to camera and I was taken back for a minute. I Love taking pictures and feel they can update the camera feature.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, January 16, 2026
Hi Miss Morel
Thank you for sharing your experience with the Galaxy Z Fold7. The versatility and design of foldable devices, especially when switching from other Galaxy models. Your feedback on camera performance shows how important photography is for daily use and the expectations across the Galaxy series. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The versatility and design of foldable devices, especially when switching from other Galaxy models. Your feedback on camera performance shows how important photography is for daily use and the expectations across the Galaxy series. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This cellphone can help you growth your wealth
on January 15, 2026
Posted by: Investing
Verified Purchase:Yes
Love it so far , The multi screen capability allows me to do multiple stuff without missing whats happening on other screen like the stock market while i am reading my emails .
Response from Samsung USBy R&R, January 16, 2026
Hi Investing,
Thank you for sharing how the Galaxy Z Fold7 fits into your daily routine. The multi-screen experience is designed to promote productivity by helping users stay connected across apps and tasks simultaneously. Your feedback shows how the foldable design can support real-world workflows that need focus and flexibility. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing how the Galaxy Z Fold7 fits into your daily routine. The multi-screen experience is designed to promote productivity by helping users stay connected across apps and tasks simultaneously. Your feedback shows how the foldable design can support real-world workflows that need focus and flexibility. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US