Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,187 Reviews)
Rating breakdown 7,187 reviews
5 Stars
5,917
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Steve O
from Southport NC
Verified Purchase:Yes
Still getting accustomed to it, the split keyboard is off putting (is it something i can modify?), but the technical/optical aspects are genuinely amazing.
Only dig; sometimes, while scrolling, it bogs down a touch.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R, January 30, 2026
Hello Steve O,
Thank you for sharing your experience as you get more familiar with the Galaxy Z Fold7. Adjusting to a larger form factor can take some time, especially with features such as the split keyboard, which is designed for flexibility. Your feedback reflects how powerful features and personalization go hand in hand. Samsung appreciates your thoughtful input.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience as you get more familiar with the Galaxy Z Fold7. Adjusting to a larger form factor can take some time, especially with features such as the split keyboard, which is designed for flexibility. Your feedback reflects how powerful features and personalization go hand in hand. Samsung appreciates your thoughtful input.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Poor phone
on January 28, 2026
Posted by: Barbie
Horrible phone. Transported only 13 phone numbers contacts without names from previous Z Fold4 out of over 500. The Z7 will not copy messages with finger pressure. Many other difficult issues.
Response from Samsung USBy R&R, January 28, 2026
Greetings Barbie,
Thank you for sharing your experience with the Galaxy Z Fold7. Data transfer during device upgrades is essential, and your feedback highlights its significance for overall satisfaction. With Samsung Smart Switch, transferring data is now easier than ever. As long as your previous device's data is backed up, it should transfer smoothly to your new device. Please see our online guide on data transfer using Samsung Smart Switch. You can also contact Samsung Support for assistance with backing up and restoring data. To copy and paste on your Galaxy Z Fold7, long-press the text to select it, adjust the selection with the blue handles, then tap "Copy." In the destination, long-press an empty space and tap "Paste," or use the clipboard icon on your keyboard for quick access. You can also copy images by long-pressing and choosing "Copy image," then pasting as with text. Your feedback helps us understand how setup and interaction shape customer expectations. Samsung is committed to improving foldable technology and values your insights.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Data transfer during device upgrades is essential, and your feedback highlights its significance for overall satisfaction. With Samsung Smart Switch, transferring data is now easier than ever. As long as your previous device's data is backed up, it should transfer smoothly to your new device. Please see our online guide on data transfer using Samsung Smart Switch. You can also contact Samsung Support for assistance with backing up and restoring data. To copy and paste on your Galaxy Z Fold7, long-press the text to select it, adjust the selection with the blue handles, then tap "Copy." In the destination, long-press an empty space and tap "Paste," or use the clipboard icon on your keyboard for quick access. You can also copy images by long-pressing and choosing "Copy image," then pasting as with text. Your feedback helps us understand how setup and interaction shape customer expectations. Samsung is committed to improving foldable technology and values your insights.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Slim, Nice and Lite when holding Foldable 😊
on January 28, 2026
Posted by: Anonymous
from Sarasota FL USA
Verified Purchase:Yes
It's very slim.
It's not heavy at all, folded or unfolded.
I LOVE 💚 the aesthetics and it feels very nice and comfortable when holding The Samsung Galaxy Z Fold 7.👌👏💚💚💚💚💚
It's not heavy at all, folded or unfolded.
I LOVE 💚 the aesthetics and it feels very nice and comfortable when holding The Samsung Galaxy Z Fold 7.👌👏💚💚💚💚💚
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 30, 2026
Hi there CAR54MEN,
We love hearing your appreciation for the slim, lightweight design of the Galaxy Z Fold7. Comfort in your hand, whether folded or unfolded, was a key focus during its redesign. Its sleek appearance and improved shape enhance daily use. We’re happy that the look and feel suit you so well. Thank you for sharing your enthusiasm and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing your appreciation for the slim, lightweight design of the Galaxy Z Fold7. Comfort in your hand, whether folded or unfolded, was a key focus during its redesign. Its sleek appearance and improved shape enhance daily use. We’re happy that the look and feel suit you so well. Thank you for sharing your enthusiasm and for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Dallas, TX
Expertise:Expert
Verified Purchase:Yes
It is a great phone and the features are better than any other Samsung phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 30, 2026
Hey Krishh,
We’re excited to hear you’re enjoying the Galaxy Z Fold7. With its powerful multitasking capabilities and immersive display, the Galaxy Z Fold7 keeps delivering. It’s wonderful to know the experience has surpassed your expectations and made a strong impression. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re excited to hear you’re enjoying the Galaxy Z Fold7. With its powerful multitasking capabilities and immersive display, the Galaxy Z Fold7 keeps delivering. It’s wonderful to know the experience has surpassed your expectations and made a strong impression. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Adeyinka Ajayi
Verified Purchase:Yes
Having used Samsung phones from Note 8 through Note 10 plus and every Z fold series from 3 to 7, the Galaxy Fold 7 is the first that feels truly complete. It no longer feels like experiment, but a fully matured flagship.
The build quality is noticeably improved with smoother and sturdier hinge and the crease is less distracting, to the point that it fades into the background during daily use. The outer display is finally practical on its own.
Performance is effortless, and the 1TB storage removes all limitations for power users. The Galaxy Z Fold 7 represents Samsung's shift from innovation to refinement.
The build quality is noticeably improved with smoother and sturdier hinge and the crease is less distracting, to the point that it fades into the background during daily use. The outer display is finally practical on its own.
Performance is effortless, and the 1TB storage removes all limitations for power users. The Galaxy Z Fold 7 represents Samsung's shift from innovation to refinement.
Features
5
Response from Samsung USBy R&R, January 30, 2026
Hi there Adeyinka Ajayi,
Thank you for sharing such a thoughtful and detailed perspective on your Galaxy Z Fold7. Hearing from a long-time Z Fold user means a lot. The Galaxy Z Fold7 showcases the evolution over time, from a smoother hinge to a more immersive and user-friendly outer display, along with larger storage options to keep everything in one place. Your description captures the journey from bold innovation to a successful collaboration. Samsung values your continued trust and insights.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing such a thoughtful and detailed perspective on your Galaxy Z Fold7. Hearing from a long-time Z Fold user means a lot. The Galaxy Z Fold7 showcases the evolution over time, from a smoother hinge to a more immersive and user-friendly outer display, along with larger storage options to keep everything in one place. Your description captures the journey from bold innovation to a successful collaboration. Samsung values your continued trust and insights.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: TBear
from Pittsburgh
Expertise:Expert
Verified Purchase:Yes
Having had the fold 3, 5, and 6, finally a device that is both a phone and mini tablet. The design is fantastic.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, January 27, 2026
Howdy TBear,
Thank you for sharing your experience with the Galaxy Z Fold7. Your feedback as a loyal user with multiple Fold devices underscores the significant design improvements. The Z Fold7 effectively functions as both a phone and a compact tablet, balancing portability with the benefits of a larger screen. It’s wonderful to hear that the design met your expectations and delivered the experience you desired. We appreciate your choice of Samsung for innovative technology.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Your feedback as a loyal user with multiple Fold devices underscores the significant design improvements. The Z Fold7 effectively functions as both a phone and a compact tablet, balancing portability with the benefits of a larger screen. It’s wonderful to hear that the design met your expectations and delivered the experience you desired. We appreciate your choice of Samsung for innovative technology.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Hai Ho
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
The smooth experience is worth owning the Z Fold 7
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hiya Hai Ho,
Thank you for sharing your thoughts on the Galaxy Z Fold7. A smooth, intuitive experience is at the core of the Fold lineup, enabling users to move effortlessly between everyday phone tasks and immersive multitasking. Feedback like yours shows how the Fold7 delivers a seamless experience that feels natural to own and use. We hope you continue to enjoy the smoothness! Thank you very much for choosing Samsung; your review says it all!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. A smooth, intuitive experience is at the core of the Fold lineup, enabling users to move effortlessly between everyday phone tasks and immersive multitasking. Feedback like yours shows how the Fold7 delivers a seamless experience that feels natural to own and use. We hope you continue to enjoy the smoothness! Thank you very much for choosing Samsung; your review says it all!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Peter G
from Chicago illinois
Verified Purchase:Yes
Super light and screen is very bright. No need for a tablet this is all you need. Plenty of options and hidden features if you’re a true android user you’ll go crazy with all the available features. Buy it keep it for years.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 26, 2026
Hello Peter G,
Thank you for sharing your enthusiasm. The Galaxy Z Fold7 is crafted to deliver a vibrant display, robust multitasking abilities, and advanced features that help users accomplish more without requiring multiple devices. It's wonderful to learn how the experience appeals to long-term Android users who enjoy exploring all that the platform has to offer. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your enthusiasm. The Galaxy Z Fold7 is crafted to deliver a vibrant display, robust multitasking abilities, and advanced features that help users accomplish more without requiring multiple devices. It's wonderful to learn how the experience appeals to long-term Android users who enjoy exploring all that the platform has to offer. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US