Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,727 Reviews)
Rating breakdown 5,727 reviews
5 Stars
4,753
4 Stars
696
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
637 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Anonymous
from South Florida
Expertise:Intermediate
Verified Purchase:Yes
I'm used to having a stylus from the last 5 Galaxy phones and my last 3 tablets, which works very well with the Z Fold. It's it would be a lot easier with the style is because of the screen size. Because my last phone was a little bit larger than the Z Fold. I do love the Z Fold4 the larger inage screen. And outer screen, and all the functions it come to it. The style is with definitely give it a lot. Easier functioning with me, especially with the smaller keys and everything on them as well. But I do love this phone very much. The stylish quipy, fantastic. Also I wish I was able to add a memory card to the device. I'm
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 17, 2026
Hello Kevin Phenix,
Thanks for sharing your experience with the Galaxy Z Fold7. You clearly have a solid background with Galaxy devices and stylus use, especially on tablets and earlier phones. The Fold7 features a large, immersive main display and an updated outer screen meant for productivity and quick tasks. Many users value the spacious inner screen for note-taking, creative projects, and multitasking across apps. It’s wonderful to hear how much you like the design and features of the Fold7. The Fold series keeps improving as one of the most versatile devices available. Thanks for being part of the Galaxy community.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. You clearly have a solid background with Galaxy devices and stylus use, especially on tablets and earlier phones. The Fold7 features a large, immersive main display and an updated outer screen meant for productivity and quick tasks. Many users value the spacious inner screen for note-taking, creative projects, and multitasking across apps. It’s wonderful to hear how much you like the design and features of the Fold7. The Fold series keeps improving as one of the most versatile devices available. Thanks for being part of the Galaxy community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Alfonso
from Bakersfield, California
Verified Purchase:Yes
Really great, well done phone really light and fits great in my hand
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 24, 2026
Hello Alfonso,
Thank you for your feedback. We’re happy the Galaxy Z Fold7 fits well in your hand and provides a great experience. Its lightweight design and high-quality build are made to enhance both work and daily use. We value your loyalty as a Samsung customer.
-Ty
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Thank you for your feedback. We’re happy the Galaxy Z Fold7 fits well in your hand and provides a great experience. Its lightweight design and high-quality build are made to enhance both work and daily use. We value your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
The actual performance is pretty good
on March 13, 2026
Posted by: THEgoat
[This review was collected as part of a promotion.] Phone is mostly ok, except I can no looney longer use the big screen it came loose about 6 months in. The center for just crinkles now. I do enjoy the Galaxy Ai though.
Value
2
Response from Samsung USBy R&R, March 15, 2026
Hi THEgoat,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup provides a unique experience within the Galaxy ecosystem by combining powerful performance, a large, immersive display, and intelligent Galaxy AI features. It offers the flexibility to use the bigger screen for productivity, media, and multitasking, while still ensuring the convenience of a compact device when folded. We appreciate you being a valued member of the Samsung community.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup provides a unique experience within the Galaxy ecosystem by combining powerful performance, a large, immersive display, and intelligent Galaxy AI features. It offers the flexibility to use the bigger screen for productivity, media, and multitasking, while still ensuring the convenience of a compact device when folded. We appreciate you being a valued member of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Z fold 7
on March 14, 2026
Posted by: Andland
[This review was collected as part of a promotion.] The Galaxy Z fold 7 imo is an awesome device. It's Galaxy AI features are helpful. Also it is the thinnest of the fold series to come so it doesn't feel bulky in your pocket even with a thinner case. I was skeptical coming from another phone company about the picture quality. I use my video and camera a lot when traveling but after taking a vacation my pictures came out great. The daily use for the inner screen is not as much as I thought. But when using for entertainment or multitasking it is amazing. Also the volume is not bad for a thin phone. I am going to have this phone for a while. Excited to see what unfolds in the next fold series.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone .. Miss the S-Pen
on March 29, 2026
Posted by: EverythingSamsung2026
[This review was collected as part of a promotion.] This phone is amazing, I have now had the 5,6 and now 7. Major difference with the main camera sensor at 200MP. Processor is fast, battery life is adequate, could be better. Really miss the S-Pen which could come back on the 8. Very light, but very durable. Outer screen is very useful and the inner screen is like having a mini tablet. Speakers are okay, not the greatest, but they do the job. Pair them with the Samsung Buds Pro 3. This phone is an AI beast, I use it daily, and its made my job so much easier.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this foldable
on April 11, 2026
Posted by: BatKing80
[This review was collected as part of a promotion.] This foldable is great. It's fast I love the cameras I especially love big screen when unfolded. Great for multitasking as well. Love Dex especially when I connect it to the TV. I gave it a 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cool phone, when it's working
on April 11, 2026
Posted by: Anonymous
from Indiana
Expertise:Intermediate
Less than one month, my center screen, he stopped working for no reason, never dropped no cracks.Etc. having a hard time with samsung to stand by in there.90 day guarantee? So besides having to pay an insurance claim to get issue fixed., cool phone.
When it's working properly!
When it's working properly!
Features
5
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R, April 13, 2026
Hi Jahendrix,
Thank you for sharing your experience with the Galaxy Z Fold7. When everything works well, the Z Fold7 truly impresses with its large center display and versatility.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, we offer Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please contact our Samsung Support Team. Your feedback underscores the importance of consistent daily use. Thank you for being a valued Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. When everything works well, the Z Fold7 truly impresses with its large center display and versatility.
Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. Additionally, we offer Samsung Care+ on eligible devices, which provides extended protection and additional support.
If you would like to learn more about your warranty options, please contact our Samsung Support Team. Your feedback underscores the importance of consistent daily use. Thank you for being a valued Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Very good but could improve
on April 28, 2026
Posted by: Rlcbebo
[This review was collected as part of a promotion.] Although the Zfold 7 includes Galaxy AI features and all that, the battery part could improve - especially if youre thinking of using it up to 80% to protect it. It is a mix of having the option for a bigger screen with the downside of a little less power and camera quality. Not bad if you're not a gamer or use the camera a lot. Great for videos and series.
Value
3
Response from Samsung USBy R&R, April 29, 2026
Hello Rlcbebo,
The Fold7 truly excels with its large, immersive display, particularly for videos and streaming. Galaxy AI enhances flexibility, and it's great to see how you consider both performance and features based on your device usage. We appreciate your feedback on the charger port design. We hope you continue to enjoy the creative gaming experience that the Galaxy Z Fold offers. Thank you for choosing innovation with Samsung!
-Ty
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The Fold7 truly excels with its large, immersive display, particularly for videos and streaming. Galaxy AI enhances flexibility, and it's great to see how you consider both performance and features based on your device usage. We appreciate your feedback on the charger port design. We hope you continue to enjoy the creative gaming experience that the Galaxy Z Fold offers. Thank you for choosing innovation with Samsung!
-Ty
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Written by a customer while visiting Samsung US