Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,187 Reviews)
Open Ratings Snapshot
Rating breakdown 7,187 reviews
5 Stars
5,917
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product. 
(
652 out of 750
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4 out of 5
4
Bigger screen with less size.
on March 11, 2026
Posted by: Odeezy138
[This review was collected as part of a promotion.] I have always went with galaxy as my go to for phones. They seem to hold up really well in construction Industy. With that being said I updated to a fold 7 a little less then a year ago. So far this phone has been great. As a foreman in the trucking industry hauling construction materials like asphalt and managing over 30 Semi. This phone allows me to handle everything with ease. With using Ai to help out when needing to send a message to sub contractors making sure everything I listed is in message. Especially when making out schedules on start times per trucks that have to be broken down 3 trucks per 15mins when starting out the day. The most used feature is folding it out to do Timecards when needed. I'm able to actually handle everything due to having a larger screen. Also a plus when needed to do training courses. When everyone else has to carry around Tablet or Laptop I just have to open my phone up. For anyone in management side of work this is a great phone and has held up through a good amount of rough handling. As long as you purchase a good case this phone will last you a long time. The only flaw is there is no longer S pen compatible which Is why I scored it a 4.I would have been fine with a little thicker phone to have that back on my phone. Trying to use pen is a no go due to it being to glitchy. Really hope they fix this with next series. All in all it does the job and I'm happy with it.
💪Work Hard 💲Play Hard🤑
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 11, 2026
Posted by: vit414
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
As always the Samsung meet my expectations. Trust Samsung product for 25 years.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent froor productivity and fun.
on March 11, 2026
Posted by: spookyghost
[This review was collected as part of a promotion.] The fold7 is a great phone in a lot of ways. I find a lot of fun in the novelty of the folding form factor, as well as it feeling like a normal phone folded up. The big screen is perfect for split screen, having your games be big enough to see, and reading in all forms. Slides and spreadsheets are exceptional to view on this phone. The battery life is only okay, but sufficient for me. The cameras are good but the zoom is lacking. Galaxy AI is handy and mostly out of the way if you don't want it. AI select and circle to search are my favorite.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phablet!
on March 11, 2026
Posted by: Jayson
from Westchester, NY
Expertise:Expert
Verified Purchase:Yes
Huge screen, fast processor and love how the phone is extremely light and thin.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Zfold7, the best
on March 10, 2026
Posted by: Alohaor
[This review was collected as part of a promotion.] This is my second zfold and this is definitely a major step forward. The phone is so thin that I use it folded most of the time, especially with the excellent cover screen, I only unfold it when I am streaming a sports event or a movie. Fantastic phone overall and I don't know how samsung is going to top it .
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This isn’t just a phone
on March 9, 2026
Posted by: Benjamin
[This review was collected as part of a promotion.] This isn’t just a phone this is a completed two device in one and best device for anyone who needs to do multiple tasks , gaming and for the entertainment with its big screen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not the best quality
on March 9, 2026
Posted by: GDSingh
Expertise:Expert
Major screen issues after using less than 2 years . Bright light line appearing on the screen with one big dot.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&RMarch 11, 2026
Hi GDSingh,
Thank you for sharing your experience with the Galaxy Z Fold 7. Our Fold devices are designed with advanced display technology and a robust multitasking layout that allows users to easily switch between apps, entertainment, and productivity.
If you notice bright lines on your display, we may need more details about the behavior. We’ve partnered with uBreakiFix as an authorized repair location for Samsung. You can visit a nearby location for assistance with your display in person.
Additionally, Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship, as specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We are here to help. Thank you for being a Samsung customer!
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy Z fold 7 512Gb
on March 9, 2026
Posted by: Galaxy
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
The phone is good and classy and I enjoy using it.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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