Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,187 Reviews)
Rating breakdown 7,187 reviews
5 Stars
5,917
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
2
The actual performance is pretty good
on March 13, 2026
Posted by: THEgoat
[This review was collected as part of a promotion.] Phone is mostly ok, except I can no looney longer use the big screen it came loose about 6 months in. The center for just crinkles now. I do enjoy the Galaxy Ai though.
Value
2
Response from Samsung USBy R&R, March 15, 2026
Hi THEgoat,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup provides a unique experience within the Galaxy ecosystem by combining powerful performance, a large, immersive display, and intelligent Galaxy AI features. It offers the flexibility to use the bigger screen for productivity, media, and multitasking, while still ensuring the convenience of a compact device when folded. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Fold lineup provides a unique experience within the Galaxy ecosystem by combining powerful performance, a large, immersive display, and intelligent Galaxy AI features. It offers the flexibility to use the bigger screen for productivity, media, and multitasking, while still ensuring the convenience of a compact device when folded. We appreciate you being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Phone Held Back by Poor Battery Life
on March 13, 2026
Posted by: NairBear
[This review was collected as part of a promotion.] This phone's awesome! I love almost everything about it, from how tough and thin it is to the interface, but the crummy battery life is a real bummer, and I feel like it's kinda holding it back. I hope the next one has a 6000 or even 6500 mAh battery, but I also hope it doesn't make the price go through the roof. Overall, 9/10. I'll totally get the next one if the battery life is better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone overall!
on March 13, 2026
Posted by: Eramz12
[This review was collected as part of a promotion.] The large screen is amazing.
I love using the Galaxy AI.
I love using the Galaxy AI.
Only downsides I see with it is that you cannot zoom very far with the camera, and the phone would be 100% complete if it came with an S-pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Finally a foldable that does not let you down.
on March 13, 2026
Posted by: FoldablePro
[This review was collected as part of a promotion.] There really are no downsides to the Z fold 7, I've had every version since the beginning. Speed, the weight, and screen quality are what we all hoped for and Samsung delivered. Now Galaxy AI is just the icing on the cake in regards to Samsung's already great multitasking features. It's really a great balance of hardware and software that make the Z fold 7 a true premium flagship foldable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, very fragile
on March 13, 2026
Posted by: Hekyeah
[This review was collected as part of a promotion.] Great phone, I love galaxy ai. My only concern with the phone is its fragility.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product
on March 13, 2026
Posted by: Dezzylou
[This review was collected as part of a promotion.] I Have the buds two but these ones are amazing they basically made them like the buds2 just better. I dont like the shape of these ones I like the bids 2 shape better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on March 13, 2026
Posted by: Dezzylou
[This review was collected as part of a promotion.] The AI on this phone is amazing it will generate your photos for you wish they had more options. The camera is Amazing crystal clear images. Just wish the had more cases and accessories.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone a lot wouldn't get anything els
on March 13, 2026
Posted by: Batman
[This review was collected as part of a promotion.] I am so happy with my phone it's really cool experience. I wouldn't get another type of phone, everything works perfectly app, camera ect.
Value
5
Written by a customer while visiting Samsung US