Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,187 Reviews)
Rating breakdown 7,187 reviews
5 Stars
5,917
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
Z fold 7 its better, but still just ok
on March 16, 2026
Posted by: 111111
[This review was collected as part of a promotion.] First off for context i had a Galaxy Z fold 5 & now I have the Z fold 7 & a s25 ultra. & ive had a new Samsung every year since the note 2. So im a Samsung diehard.
PROS
The ZF7 is extremely slimmer than the 5 & has a much larger front screen similar in size to the S25 ultra. That's nice you can actually type on it. A generic stylis works on both the front & inside screen. It's super durable. I've dropped mine a ton and it still looks new.
Not only bigger but noticably slimmer than s 25 ultra especially when its open.
Its not bulky in your pocket at all, & the specs, cameras & features are similar to the S25 ultra. If you are used to the Ultras performance you will be pleased with this phone except for a couple things
The ZF7 is extremely slimmer than the 5 & has a much larger front screen similar in size to the S25 ultra. That's nice you can actually type on it. A generic stylis works on both the front & inside screen. It's super durable. I've dropped mine a ton and it still looks new.
Not only bigger but noticably slimmer than s 25 ultra especially when its open.
Its not bulky in your pocket at all, & the specs, cameras & features are similar to the S25 ultra. If you are used to the Ultras performance you will be pleased with this phone except for a couple things
CONS
7 yrs & STILL NO BUILT IN SPEN. They say its to keep it slim. I say its Laziness! You're the biggest phone maker world wide & you cant build a spen in? I've seen crazy tiny phones the size of 3 aaa batteries that work, but we cant figure out the spen. I also have a spen pro that I use on my ultra, but it doesnt work at all with the ZF 7. NO SUPPORT AT ALL. Sure a generic stylus works on both screen. But no blue tooth, no remote, no gestures, no drawing, no NOTHING! 7 YRS & nothing! This is laziness or you dont care about your customers! You spent the last 15 yrs or so perfecting the Spen, getting us to love it only to snatch it away from us now. My only real gripes are Spen related & the price its way to high. Other than thats its ok.
7 yrs & STILL NO BUILT IN SPEN. They say its to keep it slim. I say its Laziness! You're the biggest phone maker world wide & you cant build a spen in? I've seen crazy tiny phones the size of 3 aaa batteries that work, but we cant figure out the spen. I also have a spen pro that I use on my ultra, but it doesnt work at all with the ZF 7. NO SUPPORT AT ALL. Sure a generic stylus works on both screen. But no blue tooth, no remote, no gestures, no drawing, no NOTHING! 7 YRS & nothing! This is laziness or you dont care about your customers! You spent the last 15 yrs or so perfecting the Spen, getting us to love it only to snatch it away from us now. My only real gripes are Spen related & the price its way to high. Other than thats its ok.
Value
3
Response from Samsung USBy R&R, March 17, 2026
Hello 111111,
Thank you for sharing your detailed feedback on the Galaxy Z Fold 7. The Z Fold series effectively combines a large, immersive display with robust performance and durability, offering a unique multitasking experience. Many Galaxy users appreciate how this device combines productivity and entertainment into a single form factor. Samsung is committed to evolving the Fold lineup as part of its innovation across the Galaxy ecosystem. We appreciate your support as a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your detailed feedback on the Galaxy Z Fold 7. The Z Fold series effectively combines a large, immersive display with robust performance and durability, offering a unique multitasking experience. Many Galaxy users appreciate how this device combines productivity and entertainment into a single form factor. Samsung is committed to evolving the Fold lineup as part of its innovation across the Galaxy ecosystem. We appreciate your support as a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold yoooo
on March 16, 2026
Posted by: Bizkit
[This review was collected as part of a promotion.] So I am i in love with this phone is Ai is like no other in. The market 8
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone so much
on March 16, 2026
Posted by: TonyM71
[This review was collected as part of a promotion.] This phone does more than I ever thought possible. So easy to flow through this masterpiece.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Foldable Phone in the market
on March 15, 2026
Posted by: Akverma
[This review was collected as part of a promotion.] I never thought that I will ever move to fold but jow I cant mice back to slab phone.
Fold7 has changed my opinion about fold phones.
This is the best phone made by Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on March 15, 2026
Posted by: Doubled
[This review was collected as part of a promotion.] My Samsung Z Fold 7 is the best phone yet. Over many years now, I have used Samsung phones. My Samsung Z Fold 7 has wowed me again. Giving me once again my best phone that I have ever used. Samsung continues to bring AI and their phone to all new heights. Thank you Samsung for making my day and night communication with everyone I know as easy as flipping my 7!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a really great camera and it's eas
on March 15, 2026
Posted by: Love333
[This review was collected as part of a promotion.] I Use my phone a lot for videos and it it's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is easy to use and has great features
on March 15, 2026
Posted by: Joshiii
[This review was collected as part of a promotion.] The best part that I've enjoyed so far when I'm streaming the the quality of the screen and how interactive this phone is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The foldable feature is a great laptop replacement
on March 15, 2026
Posted by: Infosecint
[This review was collected as part of a promotion.] I use my Samsung zfold7 device as a replacement for my laptop. I use it for academic purposes since I am a teacher. I also use GalaxyAI as a supplement tool to the World Wide Web and for f a cts finding purposes.
Value
5
Written by a customer while visiting Samsung US