Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,757 Reviews)
Rating breakdown 7,757 reviews
5 Stars
6,358
4 Stars
1,037
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4
Review of galaxy z fold 7
on October 13, 2026
Posted by: Skripnik
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold7 because of its impressive design, performance, and features. In many ways, it's a great phone, and I'm happy with how it performs. However, I'm extremely disappointed with the durability of the screens. The inner folding screen failed, which is unacceptable for a premium phone and the front screen scratched up way too easily. For a phone this expensive, I expected much better quality and reliability, especially from Samsung. The folding screen was a big reason I bought this phone, so having it fail is incredibly frustrating. While I genuinely like the phone overall, these screen issues have seriously affected my confidence in its long-term reliability."
Value
4
Response from Samsung USBy R&R, October 15, 2026
Hi there Skripnik!
Galaxy Z Fold7 combines an expansive 8-inch display, a 200MP camera, and powerful multitasking features in its foldable design. We are glad you enjoy the phone overall, and we understand how an inner display failure and scratches on the cover screen can affect confidence in the device. Samsung recommends keeping the factory-installed inner screen protector in place and having display damage inspected through Samsung repair service. We appreciate your detailed feedback and thank you for being part of Samsung!
Care for your Samsung foldable phone
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy Z Fold7 combines an expansive 8-inch display, a 200MP camera, and powerful multitasking features in its foldable design. We are glad you enjoy the phone overall, and we understand how an inner display failure and scratches on the cover screen can affect confidence in the device. Samsung recommends keeping the factory-installed inner screen protector in place and having display damage inspected through Samsung repair service. We appreciate your detailed feedback and thank you for being part of Samsung!
Care for your Samsung foldable phone
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone so so internal screen
on October 12, 2026
Posted by: DocHollywud
[This review was collected as part of a promotion.] I chose the zfold 7 as I have larger than normal hands and it fits just right unfolded. The only disappointment is the internal screen scratches fairly easy. My thumbnail on the left had really messed the screen up playing a specific game. If I could have it to do over I would make sure my thumbnails were trimmed as much as they could be.
The phone itself is beautiful, the screen is vibrant that processor is very fast!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This Product is Great for all your daily needs
on October 12, 2026
Posted by: BigHeadBaker
[This review was collected as part of a promotion.] I chose this phone due to its ability to swap between screens. I love the ability to read on the large unfolded screen. It has all the features you need from a phone and more. The big screen is also great for mobile gaming and watching media. Perfect for long traveling days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold win
on October 12, 2026
Posted by: Burt420
[This review was collected as part of a promotion.] I chose a Z fold 7 because I had the fold 4 prior, the slimmer profile and better sound and pictures are worth it in the foldable world, I love watching youtube and playing Minecraft on this phone. It is so pretty. And its kind of a flex pulling out a folding phone, worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The product has a great features but..
on October 12, 2026
Posted by: Ker101
[This review was collected as part of a promotion.] The only concer for me... if you write a text message using only firdt screen...Traducción al inglés:is a bug problem because the keyboard on the screen is so narrow that your fingers hit any key and you end up making typing mistakes
Value
3
Response from Samsung USBy R&R, October 13, 2026
Hey there SuperFly,
Thank you for sharing your experience with the Galaxy Z Fold7. Its large 8-inch main display, powerful Snapdragon processor, and 200MP camera make it a versatile device for both productivity and entertainment. We understand that typing on the narrower cover screen can sometimes lead to accidental keystrokes. To enhance your typing experience, you can adjust the keyboard size and layout in the Samsung Keyboard settings, which may make it more comfortable to use on the cover display. Please see the resource linked below to learn more. We appreciate your feedback and hope you continue to explore all the features your Galaxy Z Fold7 has to offer. Thank you for choosing Samsung.
Adjust keyboard settings on your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. Its large 8-inch main display, powerful Snapdragon processor, and 200MP camera make it a versatile device for both productivity and entertainment. We understand that typing on the narrower cover screen can sometimes lead to accidental keystrokes. To enhance your typing experience, you can adjust the keyboard size and layout in the Samsung Keyboard settings, which may make it more comfortable to use on the cover display. Please see the resource linked below to learn more. We appreciate your feedback and hope you continue to explore all the features your Galaxy Z Fold7 has to offer. Thank you for choosing Samsung.
Adjust keyboard settings on your Galaxy phone or tablet
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy Z-Fold 7...Samsung Wins Big!!
on October 12, 2026
Posted by: Love4Samsung
[This review was collected as part of a promotion.] My family and I are Samsung loyalists and we have been for more than 10+ years. So, while watching one of many of our favorite binge-watched K-dramas, seeing this new, super awesome-looking phone with a wide foldable screen, I was completely sold! Not only had I chose to buy a Z-Fold 7 promptly...so too did my husband and daughter! It's Samsung everytime. The phone's features are amazing. If you are a multi-tasker, you can have multiple apps open across the screen simultaneously. I regularly have 2-3 open at the same time. But you can also 'float' one or two others, at the same time too. Best of all, you can save the multi-app layout to the edge panel for quick access for routine use. I have 3 saved to mine. I love the new location and ease of the biometric sign-in function, the seamless connecting/switching to and between my Samsung Galaxy Buds4 Pro and Galaxy Buds2 Pro earbuds. Plus, a cool little secret that some may not know, you can charge your buds right on the back of your phone too! As with all of our Samsung products, we always love the aesthetics, cool gadgetry, and advanced features/functions. I once thought that I would never give up on a competing, well-known proprietary brand's products. But now, I much prefer the fluidity and universality of Samsung devices. They really make remarkable products. But, I rated it 4-stars/5-stars because it's sometimes frustratingly glitchy, after One UI updates. Often requiring re-customizing several desired functions/features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down best phone
on October 11, 2026
Posted by: DvRakkasan
[This review was collected as part of a promotion.] Ive had the fold since fold5, the fold7 is by far the best. Its half the thickness as the fold5 and probably half the weight. The screen size and resolution just cant be beat. And that screen size sure comes in handy for emails, picture and video editing and if you're a gamer....man I just cant beat that drum hard enough, this phone is the best, hands down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Can't do without my Zfold, however I need my pen b
on October 11, 2026
Posted by: Ogbeni31
[This review was collected as part of a promotion.] I chose the zfold for it's versatility since the zfold 3 for best of work and personal S pen, teams call, office applications and multi-tasking.
I do however, wished the compromise for making it lighter hasn't taken away it's possibilities.
2 things I wish the Zfold has. The camera features of the ultra slab phones as well as bringing back the spen with Bluetooth.
Value
4
Response from Samsung USBy R&R, October 12, 2026
Hi Ogbeni31,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. This device combines an expansive display, a versatile multitasking experience, and a productivity-focused design that caters to both work and personal use. We’re glad to hear that features like Microsoft apps, video meetings, and S Pen support have become essential to your routine. We also appreciate your feedback regarding the camera capabilities and Bluetooth-enabled S Pen functionality, as these details can significantly enhance the experience for longtime Z Fold series users. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. This device combines an expansive display, a versatile multitasking experience, and a productivity-focused design that caters to both work and personal use. We’re glad to hear that features like Microsoft apps, video meetings, and S Pen support have become essential to your routine. We also appreciate your feedback regarding the camera capabilities and Bluetooth-enabled S Pen functionality, as these details can significantly enhance the experience for longtime Z Fold series users. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US