Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,190 Reviews)
Rating breakdown 4,190 reviews
5 Stars
3,536
4 Stars
474
3 Stars
94
2 Stars
21
1 Star
65
87%of customers recommend this product.
(
405 out of
463)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Foldable Future
on September 22, 2025
Posted by: Blackmist
[This review was collected as part of a promotion.] I use my Fold 7 day to day. I work at a bank during the week. And spend my time exploring around town and playing video games. During exploring the camera take amazing photos. In a recent trip to Japan with my mom the Galaxy AI helped with editing the photos. It was the first time I used it and it was easy! My mom and I were both impressed. It helped with getting around and researching with the larger screen inside. For when I'm home the much larger front screen now makes the phone much more usable than prior generations. Its incredible they were able to pack all this and somehow make it so thin. As a user of the fold series since the Fold 3. This is truly in my opinion peak level foldable phone. Don't forget a battery that still somehow holds up to literally all day use. I have zero regrets on picking this phone up and I'm positive other Fold 7 users agree.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exelent device
on September 23, 2025
Posted by: Samlover
[This review was collected as part of a promotion.] Everything works as it should great camera ai is good love the screan
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Simply amazing piece of technology
Awesome cameras amazingly light compared to others.
You won't be disappointed. Will recommend it for everything that this is
Awesome cameras amazingly light compared to others.
You won't be disappointed. Will recommend it for everything that this is
Written by a customer while visiting Samsung US
Customer Rating
4
I Absolutely Love My Z Fold 7.
on September 21, 2025
Posted by: New2Fold
[This review was collected as part of a promotion.] I have been an Ultra user since Samsung first introduced them. Ive always been curious about the Fold series, but reluctant to switch. Based solely on 2 things. The bulk of the Fold and the ever present crease. Then Samsung released the Fold 7 and the advertising ahead of its release really gave me the last nudge that I needed to push me into considering a switch. Now I will admit that there is still a visible crease. The more you look at your phone the less you see it. The thinness of this phone is absolutely remarkable. To this day i still dont understand how it even operates being this thin. I have been using my 7 now for 2 months and I have to say. Aside from a small downgrade in the lenses of the camera system. The Ultra truly now, UnFolds. This is absolutely the Ultra in foldable form and I am now totally and wholly among the Folder masses. The Galaxy Ai on this device is truly unrivaled. I spend countless hours in conversation and even debate with Gemini and find that the new intergradable capabilities with real life assistance at the top of the list among SmartPhone Ai systems. My one complaint is battery life. The more we come to rely on hour phones. The more our phones rely on their battery, to be able to aide us in everyway possible throughout the day. Silicon technology is already pushing battery life further and further in other devices and I wish Samsung would follow suit.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappoints it with the samsung fold 7
on September 21, 2025
Posted by: 1 Eye A
I had a samsung fold 4 & 5. I decided to upgrade to the seven without doing my homework. I was extremely disappointed to find out that the.S pen is no longer supported on the fold 7. Having an eye impairment ei brag to everyone and told many people with low vision.That the samsung phone phone is the best thing ever. The big screen is amazing and helps tremendously. But the s pen also helps a lot. It is truly what sets at apart from any other phone. I used my s pen to help of things and being low vision sometimes even if you have small fingers like I do your fingers just get in the way. But I could pull out my s.Pen and do what I need to do. Not to mention that I am a student.So I take my phone using my s.Pen. not having the s pen is a deal breaker for me. It is a very thin phone and it feels comfortable in the hand but I'd rather have a larger phone with the s.Pen feature. I think i'm going to take this 7 back.
And see if I can get a still has the s.Pen features.
And see if I can get a still has the s.Pen features.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, September 23, 2025
Hello 1 Eye A, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your thoughts with us. As you mentioned your concerns about S Pen use, the Fold7 is designed to offer a large immersive screen, multitasking capabilities, and productivity features to maximize performance on the go. The redesigned Galaxy Z Fold7 has streamlined S Pen compatibility and functionality for a more AI-interactive experience. Much of what you do with your S Pen can now be verbalized with Galaxy AI, even across multiple apps and browsers. We appreciate you sharing your experience with us. Your insights drive innovation here at Samsung, and we’re glad to have you as part of the evolution. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
By far the best one
on November 9, 2025
Posted by: Boundenseeker
[This review was collected as part of a promotion.] Great solid frame easier to fit in pocket and to hold in hand, love the feeling of opening it up over all a 10 out of 10
Value
5
Response from Samsung USBy R&R, November 10, 2025
Hello Boundenseeker,
Thank you for taking time to share your thoughts on your Galaxy Z Fold7. It’s great knowing the stronger hinge and updated design are giving you confidence with daily folding and unfolding. Thanks for sharing and we appreciate you choosing innovation with Samsung.
-Ty
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Thank you for taking time to share your thoughts on your Galaxy Z Fold7. It’s great knowing the stronger hinge and updated design are giving you confidence with daily folding and unfolding. Thanks for sharing and we appreciate you choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, not so great OneUI
on November 10, 2025
Posted by: Oldlady
[This review was collected as part of a promotion.] I use my phone for calls and texts mostly
I use a few apps but not many
I use a few apps but not many
I use it because I can see it, I am older and it helps me see better when reading emails/texts etc
I do not use Samsung AI at all
I do not like the latest OneUI update, it made some things a hassle, like when I attach my phone to my PC it defaults to charge only, instead of making the files available to see, I have to go into USB settings to allow it now and it resets EVERY SINGLE TIME I reattach my phone by USB to my PC
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone galaxy fold 7
on November 16, 2025
Posted by: Fresh89
[This review was collected as part of a promotion.] This is a top tier phone!The Galaxy Ai is amazing 🔥🔥🔥
Value
5
Written by a customer while visiting Samsung US