Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,075 Reviews)
Rating breakdown 7,075 reviews
5 Stars
5,827
4 Stars
919
3 Stars
181
2 Stars
50
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Love this phone with the largest screen!!
on June 30, 2026
Posted by: AMWMusic
[This review was collected as part of a promotion.] I'm visually impaired and this phone helps me function day in and day out!! Galaxy AI makes it all the better! I am so thankful for the accessibility Samsung offers!!
Value
5
Response from Samsung USBy R&R, July 28, 2026
Hiya AMWMusic,
Thank you for letting us know how it is going with your Galaxy Z Fold7. The Galaxy Z Fold7 combines a large immersive screen, helpful accessibility features, and powerful Galaxy AI support. We are glad the design helps make everyday activities easier and gives you a more comfortable way to stay connected.
Thank you for sharing your experience with Samsung Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how it is going with your Galaxy Z Fold7. The Galaxy Z Fold7 combines a large immersive screen, helpful accessibility features, and powerful Galaxy AI support. We are glad the design helps make everyday activities easier and gives you a more comfortable way to stay connected.
Thank you for sharing your experience with Samsung Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone.
on June 30, 2026
Posted by: Richard
[This review was collected as part of a promotion.] I like the bigger screen the phone gives me. This is my massage.⁸
Value
4
Response from Samsung USBy R&R, July 13, 2026
Hello Richard,
Thank you for sharing your thoughts on your Galaxy Z Fold7. The Galaxy Z Fold7 offers a spacious folding display, flexible viewing options, and powerful multitasking capabilities. We're pleased to hear that the larger screen provides you with more space to enjoy your phone every day. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Z Fold7. The Galaxy Z Fold7 offers a spacious folding display, flexible viewing options, and powerful multitasking capabilities. We're pleased to hear that the larger screen provides you with more space to enjoy your phone every day. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Weak Stylus
on June 30, 2026
Posted by: mrw1
from California
Expertise:Expert
I was a long time Galaxy Note customer. I LOVE the SPen. The pen with this 7 is pathetic. If the new Fold Wide does not come with a good SPen, I'm going to Motorola Razer Fold.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R, July 6, 2026
Hi there mrw1,
Thank you for sharing your thoughts on the Galaxy Z Fold7. This device features a large, immersive display, flexible multitasking capabilities, and a premium foldable design, making it ideal for both work and entertainment. As a longtime user of the Galaxy Note and S Pen, it's understandable that the writing experience is an important aspect of your Galaxy device usage. We have noted your feedback regarding the S Pen experience and your expectations for future Fold devices. Although the Galaxy Z Fold7 does not come with an S Pen, it still offers functionalities that make it easy to take notes and streamline your daily tasks. Thank you again for your valuable feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. This device features a large, immersive display, flexible multitasking capabilities, and a premium foldable design, making it ideal for both work and entertainment. As a longtime user of the Galaxy Note and S Pen, it's understandable that the writing experience is an important aspect of your Galaxy device usage. We have noted your feedback regarding the S Pen experience and your expectations for future Fold devices. Although the Galaxy Z Fold7 does not come with an S Pen, it still offers functionalities that make it easy to take notes and streamline your daily tasks. Thank you again for your valuable feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This device feel like it is from another world I c
on June 30, 2026
Posted by: Samsunglove
[This review was collected as part of a promotion.] This device feel like it is from another world. I can't put it down. WOW... I did not know what to expect when I purchased this device, but let me tell you I can't put it down ever.
The amount of power and performance this device punches and feels like a feather in your hand. Snappy responses. Instan reload. Powers on in seconds.
Then you add Ai into the mix, I feel like im walking around with a personal assistant in my pocket.
Iv been in the samsung family all the way back to the note 4. Man I can not tell how excited I am for the future.
Thank you
The amount of power and performance this device punches and feels like a feather in your hand. Snappy responses. Instan reload. Powers on in seconds.
Then you add Ai into the mix, I feel like im walking around with a personal assistant in my pocket.
Iv been in the samsung family all the way back to the note 4. Man I can not tell how excited I am for the future.
Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Product
on June 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This product is very good for a person with poor vision. It's very easy to see everything when opened up. I also like the ease of it being like a tablet and being able to use my Adobe signature for work or personal matters. I would like to see in the future where all apps work the same when you go from close to open, and you don't have to restart due to sizing. I'm looking forward to the next edition.
Value
4
Response from Samsung USBy R&R, July 14, 2026
Hey there Cheywhite5,
Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. The Galaxy Z Fold7 features a large folding display and a tablet-style workspace, making it especially beneficial for both work and everyday tasks. We are glad to hear that the expanded screen enhances visibility and accessibility for you. We also appreciate your feedback regarding the smoother app resizing between open and closed modes. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy Z Fold7. The Galaxy Z Fold7 features a large folding display and a tablet-style workspace, making it especially beneficial for both work and everyday tasks. We are glad to hear that the expanded screen enhances visibility and accessibility for you. We also appreciate your feedback regarding the smoother app resizing between open and closed modes. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible phone reminds me of the old school note
on June 30, 2026
Posted by: Cydonia777
[This review was collected as part of a promotion.] The Galaxy AI messed with the seamless transition of the regular phone used to the folded phone use makes for great use in all aspects. Whether you're watching videos, gaming or using it for advanced AI this is the phone to go to. And I haven't even gotten to the cameras yet. The picture quality is unparalleled, yet it's still can be edited and videos can be created with all the best software available. If you used to like the note phones then you will love this phone.
Value
5
Response from Samsung USBy R&R, July 30, 2026
Greetings Cydonia777,
Thank you for sharing your Galaxy journey with us. The Galaxy Z Fold7 features a seamless folding experience, powerful Galaxy AI, and an advanced camera system. Its large display is perfect for watching videos, gaming, multitasking, and creative editing. We are thrilled to hear that the Fold7 brings back the productivity and excitement you experienced with the Galaxy Note series.
Thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your Galaxy journey with us. The Galaxy Z Fold7 features a seamless folding experience, powerful Galaxy AI, and an advanced camera system. Its large display is perfect for watching videos, gaming, multitasking, and creative editing. We are thrilled to hear that the Fold7 brings back the productivity and excitement you experienced with the Galaxy Note series.
Thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Satisfied
on June 30, 2026
Posted by: Iamhim
[This review was collected as part of a promotion.] I have a full remote working desk for 3 startup businesses. Because of my fold 7 I can comfortably leave my desk knowing I'm fully capable of working from my phone if I need to. It's comfortable in my hand and not bulky in my back pocket. Galaxy ai and the tech itself validates advantages I use daily below:
- screen size for visibility of reports and spreadsheets
- multi-screen functionality
- access to drives
- screen recording
- battery life
- screen size for visibility of reports and spreadsheets
- multi-screen functionality
- access to drives
- screen recording
- battery life
Value
5
Response from Samsung USBy R&R, July 30, 2026
Good day Iamhim,
The Galaxy Z Fold7 brings together a spacious display, powerful multitasking, and helpful Galaxy AI tools. Features like drive access, screen recording, and dependable battery life make it easy to stay productive away from your desk. It is great hearing how comfortably the Fold7 supports all three of your businesses without feeling bulky. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 brings together a spacious display, powerful multitasking, and helpful Galaxy AI tools. Features like drive access, screen recording, and dependable battery life make it easy to stay productive away from your desk. It is great hearing how comfortably the Fold7 supports all three of your businesses without feeling bulky. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones out!!
on June 30, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Great phone, im glad I decided to buy it. It has alot of great features that I have yet to explore.. the wide screen is great for gaming, videos, and reviewing pictures. My best purchase when it comes to phones...
Value
5
Response from Samsung USBy R&R, July 29, 2026
Hello Love2shop,
Thank you for sharing your update about your Galaxy Z Fold7. The Galaxy Z Fold7 features a wide, immersive display, powerful gaming performance, and a versatile camera experience. We’re glad to hear that the screen enhances your enjoyment of videos, games, and photos. With even more features to explore, it seems this Fold will continue to offer you new reasons to appreciate it. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your update about your Galaxy Z Fold7. The Galaxy Z Fold7 features a wide, immersive display, powerful gaming performance, and a versatile camera experience. We’re glad to hear that the screen enhances your enjoyment of videos, games, and photos. With even more features to explore, it seems this Fold will continue to offer you new reasons to appreciate it. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US