Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,727 Reviews)
Rating breakdown 5,727 reviews
5 Stars
4,753
4 Stars
696
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
637 out of
730)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
1
Broken phone
on October 5, 2025
Posted by: Dantonio
[This review was collected as part of a promotion.] Extremely nice phone however it only last a few months then big screen didn’t work. Worst Samsung I’ve ever had.
Value
1
Response from Samsung USBy R&R, October 6, 2025
Hello there Dantonio,\nThank you for updating us about your Galaxy Z Fold7. The display is crucial for your mobile experience, as it allows you to navigate and complete tasks. Having a fully functional device is essential. Samsung guarantees the quality of its products and provides a warranty covering manufacturing defects in materials and craftsmanship, valid for 12 months as specified for each item. This warranty ensures your investment is protected during this time, maintaining the reliability and performance you expect from Samsung. For further assistance, please contact our Samsung Support Team. We have also partnered with uBreakiFix, an authorized repair network with over 600 locations across the US, where you can bring your phone for repairs. We are committed to supporting you. Thank you for reaching out and being a valued part of the Samsung community. \nuBreakiFix\nhttps://www.ubreakifix.com/repairs/smartphones/samsung-galaxy\nSamsung Care+ \nhttps://www.samsung.com/us/support/samsung-care-plus/\nSamsung Warranty\nhttps://www.samsung.com/us/support/samsung-care/\n-Ty \nSamsung Support \nsmsng.us/Samsung-Support \nSamsung Community \nsmsng.us/Samsung-Community \nFacebook \nsmsng.us/Facebook-Messenger \nX \nhttps://smsng.us/X-Messages\n
Written by a customer while visiting Samsung US
Posted by: Leo D
from California
Expertise:Intermediate
Verified Purchase:Yes
More compact and stylish easy to handle and better screens
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Billy m
from New mexico
Expertise:Expert
Verified Purchase:Yes
This is the best device. Great camera. With the right settings my fold 7 lasts all day I never have run out of battery. The inner screen is worth it. So nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on October 7, 2025
Posted by: Derr123455
[This review was collected as part of a promotion.] The Quality of this 4k-8k ready phone is baddie! 5 Star Rating ⭐⭐⭐⭐⭐
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product has great features
on October 10, 2025
Posted by: aexacto01
[This review was collected as part of a promotion.] I like the phone. It does the job... it's got what I need. It is however kinda slow even after the updates but I can't complain. It is the most affordable option there is.
Value
3
Response from Samsung USBy R&R, October 10, 2025
Hey there aexacto01,
Thank you for sharing your experience with the Galaxy Z Fold7. You mentioned performance speed after updates, and we value your input. The Galaxy Z Fold7 was engineered for productivity and creativity, merging flexibility and design with powerful multitasking tools. Feedback like yours helps ensure the Fold experience remains smooth and efficient for every kind of user. Your support means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. You mentioned performance speed after updates, and we value your input. The Galaxy Z Fold7 was engineered for productivity and creativity, merging flexibility and design with powerful multitasking tools. Feedback like yours helps ensure the Fold experience remains smooth and efficient for every kind of user. Your support means a lot to us at Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features in the fold 7. It just keeps gett
on October 12, 2025
Posted by: Sunsmom
[This review was collected as part of a promotion.] Galaxy ai is a game changer! So easy to write and edit now. The fold seven is easy to use and took no time to switch over
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most Awesome phone you will ever touch
on October 12, 2025
Posted by: Aintchu
[This review was collected as part of a promotion.] I've been on the platform since the z. Fold 3, and I wouldn't use any other phone ever again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Phone, Bad Battery Life
on October 13, 2025
Posted by: BLVCKCR0WN
[This review was collected as part of a promotion.] The Z-Fold 7 is a phone that I feel compliments and completes aspects of owning a phone for work and play. It has a large Main Display for viewing your favorite movies or TV shows. Great for gaming as well, which the phone handles at peak performance. I was capable of playing multiple games at once and the phone barely heated up.
The cameras do great since the 200mp is the same one from the 25 Ultra and Galaxy AI helps with its image processing clearing up blemishes and removing unwanted things in your photo.
My only gripe with the phone is the battery life. I originally had a S25 Ultra which has a 5000mhz battery and this phones battery isn't that. It's somewhere in the 4000 range. I do appreciate the battery optimization options to help extend the life as much as possible, but for a power user I don't think this phone is the BEST option. My wife is more of a casual user and she enjoys the phone more and the battery life works perfectly fine for her style of phone usage.
Overall I love the device. It's sleek, light and beautiful. Feels premium and has a large Main Display.
I'd say keep a battery pack handy.
8.5/10
SOLID Choice. Don't regret.
Value
4
Written by a customer while visiting Samsung US