Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,742 Reviews)
Rating breakdown 5,742 reviews
5 Stars
4,767
4 Stars
697
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
638 out of
731)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
This Is The Best Phone
on April 8, 2026
Posted by: Kashmere
[This review was collected as part of a promotion.] Everything with this phone is awesome there is nothing I can complain about. Oh yes 1 thing its notbth3 Trifold. All my phones has been Samsung I will never use another I try t9 upgrade every year if I could. It always get better and better. I love the Galaxy AI it makes my life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's like a transformer robot
on April 9, 2026
Posted by: Duckie
[This review was collected as part of a promotion.] I enjoy it, it's like I can have normal size or extra big cell phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible Device
on April 13, 2026
Posted by: Chacha
[This review was collected as part of a promotion.] Everything about how this phone was made is terrible. Everything is delayed
Value
1
Response from Samsung USBy R&R, April 16, 2026
Hello Chacha,
We understand how frustrating this situation has been, and we appreciate you sharing your feedback. The Galaxy Z Fold7 is designed to deliver a powerful, flexible experience, and your comments underscore the importance of responsiveness. If there are specific areas where we can enhance your experience, we're here to help. We can share tips and tricks to help you get more familiar with your Galaxy Z Fold7. Please don’t hesitate to reach out to our Samsung Support Team if you have any concerns. We look forward to assisting you. Thank you for being a valued member of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand how frustrating this situation has been, and we appreciate you sharing your feedback. The Galaxy Z Fold7 is designed to deliver a powerful, flexible experience, and your comments underscore the importance of responsiveness. If there are specific areas where we can enhance your experience, we're here to help. We can share tips and tricks to help you get more familiar with your Galaxy Z Fold7. Please don’t hesitate to reach out to our Samsung Support Team if you have any concerns. We look forward to assisting you. Thank you for being a valued member of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Folding Powerhouse!
on April 14, 2026
Posted by: Spartanmediaworks
[This review was collected as part of a promotion.] The Samsung Galaxy Z is the ultimate centerpiece for a mobile creative studio. Using Samsung DeX as my primary computing system allows me to run my entire writing and filmmaking workflow through web-based apps, literally keeping my professional studio in my pocket.
The hardware is equally impressive:
Immersive Canvas: The large internal screen is great, but hooking up AR glasses provides a massive workspace for complex edits.
Reliable Power: The battery life is more than substantial for long creative outings.
Premium Build: Its solid quality and ergonomic comfort—whether open or closed—make it incredibly functional.
I even use it as my daily driver for everything from professional production to personal tasks.i even use it in my vehicles with android auto. It ticks all the boxes and then some.
The hardware is equally impressive:
Immersive Canvas: The large internal screen is great, but hooking up AR glasses provides a massive workspace for complex edits.
Reliable Power: The battery life is more than substantial for long creative outings.
Premium Build: Its solid quality and ergonomic comfort—whether open or closed—make it incredibly functional.
I even use it as my daily driver for everything from professional production to personal tasks.i even use it in my vehicles with android auto. It ticks all the boxes and then some.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beast of a phone
on July 25, 2025
Posted by: DALLAS
[This review was collected as part of a promotion.] I went from iphone over to this and it has not disappointed at all. The first phone to have pulled me away!!! Love it and great for games and videos! Oh and the video chat is super sweet on it as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design, pristine display, accessible interfa
on July 25, 2025
Posted by: AngiHappyCustomer
[This review was collected as part of a promotion.] The sleek slimlime design boasts a vibrant and visually pleasing display. While maintaining its sleek design it offers a crisp and clean screen.
Keyboard is, by far, a much better design, allowing for a cleaner texting/typing experience as numbers and letters are larger, taking away the aggravation of endlessly hitting there wrong button!
Bixby, hey Google, AI, voice commands and hand gestures allow for a seamless form of communication and hands free access to all aspects of phone use.
When switching from Apple Iphone 15 plus pro max, I found its interface to be pleasingly simple to switch to. Clearly clean descriptions of all phones features make it desirable to understand and navigate while still maintaining is "Ooooo and Wow" effects when being surprised by yet another fabulous feature!
Many new notification and ringtone sounds provide multiple options for all users, from original sounds to fun sounds, simple to cute, sophisticated to techno. Something for everyone!
The Z fold 7, when in open mode, displays a gorgeous and crisp screen. Perfect for viewing movies and photos, searching the internet, creating and editing files, and so on.
I was concerned about no longer having the ability to connect via face time with family members, however, it's as simple as using Google meet to continue Video chatting with others.
As a 10+ year Iphone user, I'm finding the Samsung experience to be far superior to Apple in many facets, applications and phone designs.
Happy Customer!
Keyboard is, by far, a much better design, allowing for a cleaner texting/typing experience as numbers and letters are larger, taking away the aggravation of endlessly hitting there wrong button!
Bixby, hey Google, AI, voice commands and hand gestures allow for a seamless form of communication and hands free access to all aspects of phone use.
When switching from Apple Iphone 15 plus pro max, I found its interface to be pleasingly simple to switch to. Clearly clean descriptions of all phones features make it desirable to understand and navigate while still maintaining is "Ooooo and Wow" effects when being surprised by yet another fabulous feature!
Many new notification and ringtone sounds provide multiple options for all users, from original sounds to fun sounds, simple to cute, sophisticated to techno. Something for everyone!
The Z fold 7, when in open mode, displays a gorgeous and crisp screen. Perfect for viewing movies and photos, searching the internet, creating and editing files, and so on.
I was concerned about no longer having the ability to connect via face time with family members, however, it's as simple as using Google meet to continue Video chatting with others.
As a 10+ year Iphone user, I'm finding the Samsung experience to be far superior to Apple in many facets, applications and phone designs.
Happy Customer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Samsung User!!!
on July 25, 2025
Posted by: Rgfoldz
[This review was collected as part of a promotion.] So far this phone has been great to set up and learn!! I have always been a long time apple user until today, the zfold series just looked so interesting and unique, so the look it has is a definite 10/10. The phone runs nicely and setting everything up was quick and easy. I didn't have to worry about losing my old photos, videos, and contacts which is great. It was one of my bigger fears towards my switch from apple nut since there's a cloud transfer I'm totally happy and pleased. 100% looking forward to my stay with this phone and the future ones to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
z fold 7 mint
on July 25, 2025
Posted by: oneandhana
[This review was collected as part of a promotion.] I just got mint color z fold 7!!
it's so pretty!!!
it's so pretty!!!
Value
5
Written by a customer while visiting Samsung US