Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(5,741 Reviews)
Open Ratings Snapshot
Rating breakdown 5,741 reviews
5 Stars
4,766
4 Stars
697
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product. 
(
638 out of 731
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
Great beaches
on August 26, 2025
Posted by: Juicy lucy
from Austin Tx78753
I need more assistance.
With this product.
I'm having lots of trouble
I would recommend this to a friend!
Features
4 out of 5
4
Performance
1 out of 5
1
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Okay as a phone and watching videos....
on October 15, 2025
Posted by: derkergen2000
[This review was collected as part of a promotion.] This phone is exceptional for daily tasks, multitasking, using the AI and watching videos. It is not good for gaming as the phone does not format the game to the phone. Samsung has let the developer of the game do the formatting and since most game developers don't do that.
Value
3 out of 5
3
Response from Samsung USBy R&ROctober 20, 2025
Hello derkergen2000,

Thank you for reaching out and letting us know how it is going with your Galaxy Z Fold7. Please note that app compatibility in flex mode is an ongoing process, with more apps expected to support it in the future. If you encounter issues, providing feedback to developers is encouraged. We are constantly making updates to the UI and welcoming collaborations with developers. We understand that some apps are set to a rendering ratio. Still, we are continually working to align apps with our devices. Find out more by checking out the link provided below. We thank you for your feedback. Thank you for choosing Samsung.

Use Flex mode and view apps on Galaxy foldable phones
https://www.samsung.com/us/support/answer/ANS10003223/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone fast processing
on November 29, 2025
Posted by: Shawn7
[This review was collected as part of a promotion.] Multitasking ai support functions
Great value
But need more Ram and batteries
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
trying
on December 29, 2025
Posted by: Kpehe
from Dallas tx
Expertise:Expert
I'm just trying now things computer work school
contact
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on January 23, 2026
Posted by: Ada Aquino
from NJ
Expertise:Intermediate
Verified Purchase:Yes
Great phone, very high tech but easy to navigate, all worth the price
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 26, 2026
Hello there Ada Aquino,
Thank you for sharing your thoughts. Galaxy Z Fold7 combines cutting-edge technology with an intuitive design to feel powerful yet welcoming. It’s wonderful to hear how the balance of innovation and simplicity stands out in everyday use. Thanks for choosing Samsung.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Samsung phones
on July 26, 2025
Posted by: Anell7
[This review was collected as part of a promotion.] I just got the phone today, and it's amazing. Samsung never disappoints, and using the Galaxy AI is a life changer. I totally recommend it. I got it in the blue shadow color, and it's so pretty. 💙😍
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've owned
on July 28, 2025
Posted by: Nvmber1
[This review was collected as part of a promotion.] I've owned several galaxy Folds now and they are by far the best phones I have owned. My wife, and friend now own them as well after seeing mine.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is very user-friendly, awesomeness!
on July 29, 2025
Posted by: TruckstopDee
[This review was collected as part of a promotion.] The Z fold 7 is the ultimate upgrade. The size alone makes it much easier to hold let alone see the screen. The graphics are amazing! Even more amazing is the camera features. Galaxy Ai can assist with multiple phota and video features such as editing or using to create supplementary content. I can interface with my work apps much easier and quicker now. The new features of split screen and enhanced video call has enabled me to get ahead of my peers. I've had a lot of fun with the ai suggestion of interests. I've started using some of my personal time for listening to music that I had forgotten about from long ago. It's like Google Ai was a much needed friend. I'm so grateful for my new device, it's functionability and features. I feel like I've won the lottery with the fold 7
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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