Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,601 Reviews)
Rating breakdown 6,601 reviews
5 Stars
5,461
4 Stars
824
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4
My fold experience
on April 28, 2026
Posted by: Hemiman
[This review was collected as part of a promotion.] I have owned my z fold for over two years. I have thoroughly enjoyed it. The larger screen makes things really nice for big hands. The AI aspects of it have been extremely on point.
Value
4
Response from Samsung USBy R&R, May 6, 2026
Hi there Hemiman,
Thank you for sharing your Galaxy Z Fold7 experience. The larger display and Galaxy AI features continue to make the Z Fold lineup a favorite for users who enjoy productivity and entertainment in one device. It is great to hear the Fold7 has remained such a strong fit for your everyday use. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your Galaxy Z Fold7 experience. The larger display and Galaxy AI features continue to make the Z Fold lineup a favorite for users who enjoy productivity and entertainment in one device. It is great to hear the Fold7 has remained such a strong fit for your everyday use. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Trough to have great features but the battery ran
on May 25, 2026
Posted by: Ttttttttttt
[This review was collected as part of a promotion.] Product have good features but the battery right now too fast
Value
1
Response from Samsung USBy R&R, May 29, 2026
Hi Ttttttttttt,
Thank you for sharing your experience with your Galaxy Z Fold7. We're glad to hear that you're enjoying its features, and we appreciate your feedback on battery performance.
Battery life can be influenced by various factors, including device settings, environmental conditions, and usage patterns. By understanding these factors and adjusting your settings, you can use the battery more efficiently and extend its lifespan.
To check your app usage, open Settings, tap on Battery, and then scroll down to the graph and select "View details."
To improve battery performance, consider turning on Power Saving Mode. Tap on Power Saving, then enable the switches for the settings you prefer.
You can also put rarely used apps to sleep to reduce battery drain. To do this, go to Background Usage Limits and adjust the following options:
- **Put Unused Apps to Sleep:** This will automatically put apps to sleep if they haven't been used for a while.
- **Never Auto-Sleep Apps:** Choose which apps will not automatically enter sleep mode.
- **Sleeping Apps:** Select apps that won’t run in the background and view your current sleeping apps.
- **Deep Sleeping Apps:** These apps will never run in the background and will only function when you open them.
Additionally, switching to the Light Performance profile can help prioritize battery life over processing speed. To do this, navigate to Settings, tap on Device Care, then tap on Performance Profile, and select Light.
For more tips on optimizing your device's battery life, please refer to the link provided below. Your feedback is greatly appreciated.
Thank you for being a part of the Samsung community!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy Z Fold7. We're glad to hear that you're enjoying its features, and we appreciate your feedback on battery performance.
Battery life can be influenced by various factors, including device settings, environmental conditions, and usage patterns. By understanding these factors and adjusting your settings, you can use the battery more efficiently and extend its lifespan.
To check your app usage, open Settings, tap on Battery, and then scroll down to the graph and select "View details."
To improve battery performance, consider turning on Power Saving Mode. Tap on Power Saving, then enable the switches for the settings you prefer.
You can also put rarely used apps to sleep to reduce battery drain. To do this, go to Background Usage Limits and adjust the following options:
- **Put Unused Apps to Sleep:** This will automatically put apps to sleep if they haven't been used for a while.
- **Never Auto-Sleep Apps:** Choose which apps will not automatically enter sleep mode.
- **Sleeping Apps:** Select apps that won’t run in the background and view your current sleeping apps.
- **Deep Sleeping Apps:** These apps will never run in the background and will only function when you open them.
Additionally, switching to the Light Performance profile can help prioritize battery life over processing speed. To do this, navigate to Settings, tap on Device Care, then tap on Performance Profile, and select Light.
For more tips on optimizing your device's battery life, please refer to the link provided below. Your feedback is greatly appreciated.
Thank you for being a part of the Samsung community!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on May 25, 2026
Posted by: Renius
[This review was collected as part of a promotion.] I love the ease of galaxy ai used with note assist and writing assist.
In my opinion this is better than the note series and ultra. Stunning display easy to use format makes this my most favorite series yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Z fold! It is the best phone I have had
on May 27, 2026
Posted by: Lovemyzfold6
[This review was collected as part of a promotion.] The AI features are awesome. The down loads are super sufficient and not to mention the photos and everything you can do with them. It's a great phone and I love it!!!
Value
5
Written by a customer while visiting Samsung US
Posted by: Ms NL
Verified Purchase:Yes
The front screen isn’t working and it keeps updating
I would recommend this to a friend!
Response from Samsung USBy R&R, June 10, 2026
Hey there Ms NL,
The Galaxy Z Fold7 offers a unique experience with its expansive display and versatile design. We understand how crucial the front screen is to your device's functionality, and it can be frustrating when it isn't performing as expected. Your phone may be receiving updates because they are necessary or because something has been detected on your device.
Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We are here to help, and we appreciate you taking the time to share your experience. Thank you for being a valued part of the Samsung ecosystem.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Z Fold7 offers a unique experience with its expansive display and versatile design. We understand how crucial the front screen is to your device's functionality, and it can be frustrating when it isn't performing as expected. Your phone may be receiving updates because they are necessary or because something has been detected on your device.
Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support.
Please reach out to our Samsung Support Team for further assistance. We are here to help, and we appreciate you taking the time to share your experience. Thank you for being a valued part of the Samsung ecosystem.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
You must have it
on June 11, 2026
Posted by: BenHuR89
[This review was collected as part of a promotion.] This is my 2nd Samsung Fold phone, and I can honestly say Samsung keeps improving the experience with each generation.
The Fold7 feels more refined, lighter, and more durable than my previous Fold4.
I love having a phone and tablet in one device.
This lage screen is perfect for multitasking, reading and watching videos.
The performance is excellent and the battery easily gets me through all day long.
The Fold7 feels more refined, lighter, and more durable than my previous Fold4.
I love having a phone and tablet in one device.
This lage screen is perfect for multitasking, reading and watching videos.
The performance is excellent and the battery easily gets me through all day long.
Overall, I amvery happy with my purchase and would definitely recommend the Fold7 to anyone considering a foldable phone.
Samsung made a very good job with this one.
Samsung made a very good job with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
new phone
on June 13, 2026
Posted by: Leoo
Expertise:Beginner
new live new phone happened i like susmug phone favorite
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone fold 7
on August 13, 2025
Posted by: Cookie
[This review was collected as part of a promotion.] In my opinion the samsung fold is awesome and outstanding Device no comparison with other phone so much more you can on samsung phone I'm very happy to have chosen samsung.
Value
5
Written by a customer while visiting Samsung US