Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,591 Reviews)
Rating breakdown 6,591 reviews
5 Stars
5,452
4 Stars
823
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
This product is okay so far but the screen is not
on October 1, 2025
Posted by: Moonmoon
[This review was collected as part of a promotion.] Like the feature, always loved the software but the main screen is responsive anymore. I think the hinge is not going to last either.
Value
3
Response from Samsung USBy R&R, October 1, 2025
Hi Moonmoon, Thank you for sharing your thoughts on the Galaxy Z Fold7. It features a Gorilla Glass Ceramic 2 and Gorilla Glass Victus 2 screen, an Armor Aluminum hinge with a flexible frame, a Snapdragon 8 Elite processor, and an IP68 rating for dust and water resistance. Using Flex Mode and Multi-Window transforms your phone into a powerful multitasking device! We might need more details about how responsive your Cover screen is to better understand your experience. The hinge has been reinforced more than ever before. Please contact our Samsung Support Team to discuss warranty options or repair services if necessary. We appreciate your review and thank you for choosing Samsung’s innovative technology. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Fun new phone
on October 2, 2025
Posted by: Ontherun26
[This review was collected as part of a promotion.] I needed a new phone and was not planning to get something like th Fold7 but the Galaxy AI functionality and the large screen were clear diffentiators for both work and life.
Great hone so far!
Great hone so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for work and school
on October 3, 2025
Posted by: MadameM
[This review was collected as part of a promotion.] I really love the Galaxy Z Fold7- it's like having a tablet and phone, not to mention the very satisfying click you get when you close it! Reminds me of being able to close my phone to hang up in the early 2000s lol I only took a star away for my concern for the screen over time opening and closing it repeatedly might have on it in the future. The Galaxy AI works great for work when I'm struggling with a prompt or the words I'm trying to use, I would say it's better than other Chat AI's I've used so far- definitely worth a try!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Screen protector
on October 5, 2025
Posted by: Samomarno
[This review was collected as part of a promotion.] We need more easy screen use and fast reply to get more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good
on October 5, 2025
Posted by: Lulu
from INDIANAPOLIS IN
Expertise:Expert
Okay I will call or sending the message to the Samsung if I have any complaint .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great features nice screen. UI and UX is good.
on October 9, 2025
Posted by: Ray4win
[This review was collected as part of a promotion.] I use my cellphone from office use, streaming and review documents.
Value
3
Response from Samsung USBy R&R, October 9, 2025
Hey Ray4win,
Thanks for sharing your experience with the Galaxy Z Fold7. The combination of power and convenience truly makes this device stand out! Glad you’re enjoying it. Innovation for all. Thank you for choosing Samsung as your go-to brand.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold7. The combination of power and convenience truly makes this device stand out! Glad you’re enjoying it. Innovation for all. Thank you for choosing Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Srini
from IA
Verified Purchase:Yes
I had a fold4 however it had some screen issues .in exchange I got Food 7 and it's amazing .I loved it
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gene M
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Love it!!! Best phone I ever had - cannot wait for trifold
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US