Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,294 Reviews)
Rating breakdown 4,294 reviews
5 Stars
3,621
4 Stars
485
3 Stars
98
2 Stars
23
1 Star
67
88%of customers recommend this product.
(
476 out of
539)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
Incredible phone, nervous about durability
on September 15, 2025
Posted by: Jdelos
[This review was collected as part of a promotion.] The capability of this phone is undeniable. So many improvements over previous folds. The form factor is way better to use when folded. Use this for gaming quite a bit as well as photography. The Galaxy AI features are mind-blowing with all the stuff it can do with pictures to make them prettier or just hilarious. Only thing that makes me nervous is the odd crackling noise it makes while unfolding. So far seems to be ok but it's disconcerting as I have had a bad experience with a previous folding device.
Value
3
Response from Samsung USBy R&R Team, September 16, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Jdelos! We’re so happy to see that you’re enjoying the improvements, especially for gaming and photography. The Galaxy AI features really do take photography on your phone to the next level! Regarding the crackling noise you're experiencing, we understand how concerning that can be. We want to let you know that the frame of the Galaxy Z Fold7 is enhanced for durability, using Advanced Armor Aluminum for the first time on any Galaxy device. Additionally, the Armor Flex Hinge is designed to strengthen the hinge housing, ensuring your device remains protected during folds and unfolds. If the noise continues to be a concern, please reach out to us at Samsung Support. We’d be happy to help and ensure everything is working smoothly. We appreciate your feedback and hope you continue to enjoy your Z Fold7. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I started with the fold 3 then want to the fold 5
on September 15, 2025
Posted by: BigBuck
[This review was collected as part of a promotion.] With the fold 5 working with Galaxy AI I cant wait tell I can upgrade to the fold 7 I have the A9+ tablet my wife has my old fold 3 but it's defective I got her the A9 FE and I have a watch samsung 5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The most amazing piece of tech EVER.
on September 17, 2025
Posted by: Skyezilla
[This review was collected as part of a promotion.] This thing is everything I could imagine and more. I constantly finding new things out does, it never fails to impress me and it still blows my mind every time I hold it. The z fold are an absolutely revolutionary in the Samsung lineup. I'm forever hooked.
Value
5
Response from Samsung USBy R&R Team, September 17, 2025
Thank you so much for your incredible review of the Galaxy Z Fold7! We're happy to see how much you’re enjoying the phone and that you're discovering new features constantly. It’s great to know that the Z Fold7 continues to impress you with its revolutionary design and capabilities. We designed it to offer a unique experience, and it’s great to know we’re hitting the mark for you! Your feedback is invaluable, and we really appreciate you taking the time to share your thoughts. If you have any questions or need assistance with anything, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 19, 2025
Posted by: Chefboirg
[This review was collected as part of a promotion.] Great phone nice feel runs smoothly screen graphics perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on September 19, 2025
Posted by: 2SlimFBJMS
[This review was collected as part of a promotion.] My ZFold is fantastic. The streaming & picture color is sharp and clear. Videos that I have have are sharp & clears as well, easy to edit &really cool that I can add animation to picture s for stickers. I am enjoying exploring the new features on my phone and larger screen with lighter feel.
Thanks 2slimFBJMS
Value
5
Written by a customer while visiting Samsung US
Posted by: Clogan
from Va.
Expertise:Intermediate
Verified Purchase:Yes
Love this device, it's like having a tablet that fix in my pocket!!
I would recommend this to a friend!
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Still learning
on September 20, 2025
Posted by: thatguy
[This review was collected as part of a promotion.] Love this phone so far... haven't had a chance to use the galaxy a.i. yet but... coming soon!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product lives up to all the hype, and price! TY!!
on September 20, 2025
Posted by: Batman2288
[This review was collected as part of a promotion.] I was very skeptical with steep price with being let down with other devices. But like always Samsung knocks it out and the park with Zfold!! Wether it's my work, gaming on downtime, enjoying a movie, music while hiking, or computing to work this phone gives you everything you need! PLUS MORE!! Last but not least I really expected more this device to be really bulky, and heavy. Yet it's sleek design, and other competitors similar offers it beats both! You wont go wrong so don't make the mistake of spending your money on any other brand, or device you will be let down!! Come get your money's worth with Samsungs ZFOLD!!
Value
5
Written by a customer while visiting Samsung US