Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(5,741 Reviews)
Rating breakdown 5,741 reviews
5 Stars
4,766
4 Stars
697
3 Stars
148
2 Stars
39
1 Star
91
87%of customers recommend this product.
(
638 out of
731)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Chrissy
from Norfolk
Expertise:Intermediate
Verified Purchase:Yes
I traded in my S24Ultra for the Z Fold7 and am not looking back. I had tried one of the original Folds when it came back and was not a fan, but the progress that has been made is absolutely amazing. This phone has it all (except an s pen which is truly my only complaint). I love the screen, the camera, and how it is not bulky at all. If you're thinking of switching, go ahead and do it! You will not regret it
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 21, 2026
Hi Chrissy,
Thank you for sharing such detailed feedback on the Galaxy Z Fold7. It’s exciting to hear how the evolution of the Fold series has changed your perspective, especially in areas like display, camera performance, and overall design. Samsung’s focus on refinement and innovation across generations is clearly reflected in your experience. Your insight offers valuable perspective for others exploring foldable technology. Thank you for choosing Samsung.
-Ty
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Thank you for sharing such detailed feedback on the Galaxy Z Fold7. It’s exciting to hear how the evolution of the Fold series has changed your perspective, especially in areas like display, camera performance, and overall design. Samsung’s focus on refinement and innovation across generations is clearly reflected in your experience. Your insight offers valuable perspective for others exploring foldable technology. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice
on January 31, 2026
Posted by: TrizzAy
from Memphis, TN
Expertise:Intermediate
Samsung products are great! I would like to further more the experience
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, February 2, 2026
Hello TrizzAy,
Thank you for sharing your feedback on the Galaxy Z Fold7. Galaxy devices are built to provide depth and flexibility, enabling users to find new ways to customize their experience as they become more familiar with the device. The Galaxy Z Fold7 offers innovation and versatility that many customers keep exploring over time. We appreciate you being a Samsung customer.
-Ty
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Thank you for sharing your feedback on the Galaxy Z Fold7. Galaxy devices are built to provide depth and flexibility, enabling users to find new ways to customize their experience as they become more familiar with the device. The Galaxy Z Fold7 offers innovation and versatility that many customers keep exploring over time. We appreciate you being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Virginia
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I am not as enamored with the phone as I expected to be. Unfolded, the phone is still too small and unstable to use like a computer keyboard though it wasn't advertised to be. I'd like to be able to size the folded front screen but haven't found a way so I can't even preview without my glasses. The phone is a bit heavy, but I am not troubled by that.
I would recommend this to a friend!
Features
3
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hi Virginia,
Thank you for sharing your thoughts on the Galaxy Z Fold7. Its expansive foldable display and multitasking capabilities aim to enhance productivity, creativity, and immersive viewing experiences. Samsung is continually refining customization options and accessibility features to ensure the device is comfortable and user-friendly for diverse preferences. We appreciate your perspective and insightful feedback. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. Its expansive foldable display and multitasking capabilities aim to enhance productivity, creativity, and immersive viewing experiences. Samsung is continually refining customization options and accessibility features to ensure the device is comfortable and user-friendly for diverse preferences. We appreciate your perspective and insightful feedback. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Foldable Finally Perfected: Thin & Powerful
on March 23, 2026
Posted by: ChrisRodjana
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is the first foldable that doesn't feel like a compromise. At just 8.9mm thin when folded, it finally feels like a standard flagship in my pocket, but unfolding it to that massive 8-inch screen still feels like magic.
Why I love it:
The Design: It's incredibly light (215g). Samsung nailed the ergonomics this year; the new 21:9 aspect ratio on the cover screen makes typing feel natural, unlike the cramped experience on older models.
The Cameras: Jumping to a 200MP main sensor is a game-changer. The detail in daylight photos is staggering, and the upgraded 10MP under-display camera is finally clear enough for professional video calls.
Performance: The Snapdragon 8 Elite is a beast. Multitasking with three apps open is buttery smooth, and the 2600-nit brightness makes the screen perfectly visible even under the direct midday sun.
Minor Gripes:
The 4,400mAh battery is decent but won't last two full days if you're a power user, and I’m still waiting for a built-in S Pen slot. However, the sheer "wow" factor of the hardware makes these easy to overlook.
The Verdict:
If you’ve been waiting for foldables to "mature" before buying one, this is the version to get. It’s no longer a tech experiment—it’s the best phone Samsung has ever made. It’s pricey, but the productivity boost and the stunning display quality justify the investment for anyone who lives on their phone.
Why I love it:
The Design: It's incredibly light (215g). Samsung nailed the ergonomics this year; the new 21:9 aspect ratio on the cover screen makes typing feel natural, unlike the cramped experience on older models.
The Cameras: Jumping to a 200MP main sensor is a game-changer. The detail in daylight photos is staggering, and the upgraded 10MP under-display camera is finally clear enough for professional video calls.
Performance: The Snapdragon 8 Elite is a beast. Multitasking with three apps open is buttery smooth, and the 2600-nit brightness makes the screen perfectly visible even under the direct midday sun.
Minor Gripes:
The 4,400mAh battery is decent but won't last two full days if you're a power user, and I’m still waiting for a built-in S Pen slot. However, the sheer "wow" factor of the hardware makes these easy to overlook.
The Verdict:
If you’ve been waiting for foldables to "mature" before buying one, this is the version to get. It’s no longer a tech experiment—it’s the best phone Samsung has ever made. It’s pricey, but the productivity boost and the stunning display quality justify the investment for anyone who lives on their phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
This device boasts an impressive and sophisticated aesthetic. Its construction is remarkably refined and elegant. The overall impression is one of exceptional quality and thoughtful craftsmanship. It truly presents a visually appealing and well-executed piece of technology. One can appreciate the meticulous attention to detail throughout its design.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad product, peels if paint by it's own
on April 13, 2026
Posted by: Rjain123
[This review was collected as part of a promotion.] Bad product, peels of paint from power button by its own and service center is useless. It happens even when you use Samsung charger...
Value
1
Response from Samsung USBy R&R, April 15, 2026
Hello Rjain123,
Thank you for bringing this to our attention. The Fold7 is designed with a premium build and finish, and your feedback emphasizes the importance of durability and long-term quality. If you have noticed that your device is peeling after a short period, please be aware that Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship.
We also offer the option to add additional coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. For more information about your warranty options, please reach out to our Samsung Support Team. Thank you for being a part of the Samsung ecosystem.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Thank you for bringing this to our attention. The Fold7 is designed with a premium build and finish, and your feedback emphasizes the importance of durability and long-term quality. If you have noticed that your device is peeling after a short period, please be aware that Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship.
We also offer the option to add additional coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. For more information about your warranty options, please reach out to our Samsung Support Team. Thank you for being a part of the Samsung ecosystem.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone is by far the best
on April 26, 2026
Posted by: Charlie
[This review was collected as part of a promotion.] This is definitely the most useful phones I've ever owned. The processor is out of this world. It's so fast you wonder how you ever survived with anything slowed. The multitasking is unmatched. You can do so much at once without ever leaving or closing your current screen. The gigantic main display is absolutely gorgeous. Resolution, the color, the interactions, all super awesome, its really top notch. I was skeptical about the phone at first. Will I actually use the main display properly or just as a novelty? I 100% use it for its functionality and not just a flex. It has so many useful features it would be dumb not to use them. Oh, and the Galaxy AI is so very helpful. It is so responsive and useful i dont think i could l i ve without it now that I've come this far with it. This is definitely by far the best. Thank you Samsung.
Value
4
Response from Samsung USBy R&R, April 27, 2026
Hey Charlie,
It's great to hear you're enjoying the Galaxy Z Fold7! The multitasking features and large display offer new ways to use your phone, making it exciting to see how it enhances your daily activities. Thank you for being a valued Samsung customer!
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It's great to hear you're enjoying the Galaxy Z Fold7! The multitasking features and large display offer new ways to use your phone, making it exciting to see how it enhances your daily activities. Thank you for being a valued Samsung customer!
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone fold 7
on August 13, 2025
Posted by: Cookie
[This review was collected as part of a promotion.] In my opinion the samsung fold is awesome and outstanding Device no comparison with other phone so much more you can on samsung phone I'm very happy to have chosen samsung.
Value
5
Written by a customer while visiting Samsung US