Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(4,705 Reviews)
Rating breakdown 4,705 reviews
5 Stars
3,941
4 Stars
530
3 Stars
122
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
628 out of
716)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Carey
Verified Purchase:Yes
Love the size of the screen and the thickness of the phone. Still learning all of the features but so far looks very promising. The only negative I have and this isn't really about the phone that the phone was delivered with five g network off which caused me concern because it took me a while to realize why I couldn't connect to the Internet off wifi.
Response from Samsung USBy R&R, February 1, 2026
Hey Carey,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the display size and slim profile leave a strong first impression. With many advanced features packed into the Z Fold7, there can be a learning curve as users explore everything the device offers. Your feedback highlights how important clear connectivity from the start is for a smooth setup. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s great to hear that the display size and slim profile leave a strong first impression. With many advanced features packed into the Z Fold7, there can be a learning curve as users explore everything the device offers. Your feedback highlights how important clear connectivity from the start is for a smooth setup. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Reece Power
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
I love this phone so much! Worth every penny. Would recommend to everybody.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, February 26, 2026
How is it going Reece Power,
Thank you for sharing your experience! It’s wonderful to hear how much you are enjoying the Galaxy Z Fold7 and how well it fits into your daily life. Its powerful performance and flexible design are designed to support your productivity, creativity, and entertainment in a single device. We thank you for your recommendation as well. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
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Thank you for sharing your experience! It’s wonderful to hear how much you are enjoying the Galaxy Z Fold7 and how well it fits into your daily life. Its powerful performance and flexible design are designed to support your productivity, creativity, and entertainment in a single device. We thank you for your recommendation as well. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Angrej
from Cleveland
Verified Purchase:Yes
The battery backup is poor. The battery keeps draining automatically even when the phone is off. This is the biggest problem.
No, I would not recommend this to a friend.
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R, February 23, 2026
Hello Angrej,
Thank you for taking the time to share your feedback on the Galaxy Z Fold7. This device is designed to deliver immersive performance while efficiently managing power according to your daily usage.
Are you experiencing unusual battery drainage with your Galaxy phone or tablet? If you notice that your phone’s battery drains even when it's off, it may be a sign that it is not charging properly. Please ensure that you are using a compatible Samsung charger with your device.
Additionally, check out our online article linked below for tips on preventing your device's battery from draining quickly. We appreciate your feedback and thank you for being a Samsung customer.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your feedback on the Galaxy Z Fold7. This device is designed to deliver immersive performance while efficiently managing power according to your daily usage.
Are you experiencing unusual battery drainage with your Galaxy phone or tablet? If you notice that your phone’s battery drains even when it's off, it may be a sign that it is not charging properly. Please ensure that you are using a compatible Samsung charger with your device.
Additionally, check out our online article linked below for tips on preventing your device's battery from draining quickly. We appreciate your feedback and thank you for being a Samsung customer.
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on August 1, 2025
Posted by: Paulo
Beautiful perfect color amazing super quality...
Written by a customer while visiting Samsung US
Customer Rating
5
Inarifox25
on July 27, 2025
Posted by: Inarifox
[This review was collected as part of a promotion.] Love the phone best phone ever 😍 everyone needs to get one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The processor is fast.
on August 1, 2025
Posted by: ElAmorDeEl
[This review was collected as part of a promotion.] The phone is easy to use. It has a fast processor. I can have multiple apps open with no lag time. The screen is a bit bigger than the ZFold 4 I had. The batter lasts most of my day. Galaxy AI works well in searching for stuff online & editing pictures. I'm happy I upgraded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!
on August 3, 2025
Posted by: Slam555
[This review was collected as part of a promotion.] Galaxy AI is one of the best features!! It does everything it needs and I rarely have any issues with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Screen too wide
on August 5, 2025
Posted by: KavaBars
[This review was collected as part of a promotion.] The screen is way too wide might as well just be a normal phone, with the fold the concept is supposed to be that it is slimmer and not as wide so when you open it, it becomes a larger device. This just stacks a large phone and a larger screen. Poor design. The way they made the phone slimmer was by spreading out the parts internally so they couldn't make it a reduction in screen size width wise. Yeah cool it's slimmer but it's only slimmer because you stretched out the parts by making the screen size wider to hide the parts beneath it. I wouldn't buy again. Might as well just buy the note.
Value
4
Written by a customer while visiting Samsung US