Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,293 Reviews)
Open Ratings Snapshot
Rating breakdown 4,293 reviews
5 Stars
3,620
4 Stars
485
3 Stars
98
2 Stars
23
1 Star
67
88%of customers recommend this product. 
(
475 out of 538
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5 out of 5
5
Truly an amazing phone
on August 19, 2025
Posted by: Fallenking25
[This review was collected as part of a promotion.] I've only had this phone for a week and I can tell you I 100 percent do not regret my choice. The phone is fast,smooth,and has a great feel in your hands folded or unfolded.
The hinge design for the crease is definitely alot better you can tell that samsung put alot of effort into the phone I can barely tell that a crease is even there when using the phone.
The camera is outstanding and takes amazing photos. I definitely recommend getting this phone its well worth it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device hase great features
on August 20, 2025
Posted by: Akess1123
[This review was collected as part of a promotion.] The AI make it easy for searching and navigating. Wow Wow Wow, this handset is unbelievable, am totally lost for words, Samsung have taken mobile devices to a whole new level.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Finally the changes I've been waiting for, almost
on August 21, 2025
Posted by: Jaereview
[This review was collected as part of a promotion.] Solid phone, I just wish they integrated the s pen and made the inner screen more durable. Regardless the fold 7 was enough to get me back to folds
Value
4 out of 5
4
Response from Samsung USBy R&R TeamAugust 29, 2025
Thank you for sharing your insights on the Galaxy Z Fold7! We’re glad to see you're excited about the changes. Regarding the durability, you'll be pleased to know that the Cover Screen on the Galaxy Z Fold7 features Corning® Gorilla® Glass Ceramic 2, which is more durable while maintaining the clarity of the display. This is the first model in the Z Fold series to include this innovative glass! Plus, the back glass is made of Corning® Gorilla® Glass Victus® 2, and it has an IP48 rating for added water and dust resistance. As for the S Pen, while it definitely adds value, our focus with the Z Fold7 was on delivering the lightest and thinnest experience in the Galaxy Z series, maximizing portability for our users. If you have any further concerns or questions, please feel free to reach out to us at Samsung Support. Thanks again for your feedback! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 22, 2025
Posted by: Android510
[This review was collected as part of a promotion.] Everything is great about samsung phone, been using over 2 years with no issue
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold7
on August 23, 2025
Posted by: 713RonG
[This review was collected as part of a promotion.] I'm blown away with this phone, coming from a loyal Ultra phone user, I was hesitant to switch and second guessing, but I must say this is now where my loyalty stands with the z fold7 and any future folds.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone with room for improvement
on August 23, 2025
Posted by: Kevmar97
[This review was collected as part of a promotion.] I've been using the new Galaxy Z Fold 7 for a while now, and my overall impression is that it's a truly great phone. The large, foldable inner screen is a game-changer for everything from watching videos to browsing the web, and the new, bigger front screen makes it much more practical to use with one hand. When it comes to performance, this phone is incredibly fast and handles multitasking like a champion. Whether I'm running multiple apps at once or switching between tasks, the experience is always smooth and responsive.
​However, there are a few areas where I feel the phone falls short, especially given its premium price. I really miss the convenience of having a built-in S Pen, which was a feature I used constantly on past devices. Additionally, the charging speed is surprisingly slow compared to other phones in this category, which can be frustrating. While the cameras are good, they don't quite live up to the "best-in-class" status that I would expect for a phone at this cost.
​Overall, the Galaxy Z Fold 7 is a fantastic device for anyone who prioritizes a large, fast screen and powerful multitasking. Despite its few drawbacks, it’s a powerhouse that delivers a truly next-level experience.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamSeptember 10, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Kevmar. We’re glad to see you’re enjoying the large, foldable inner screen and the improved front screen for one-handed use. It’s great to know that you appreciate the fast performance and multitasking capabilities we designed into this phone. We hear you regarding the S Pen. While it’s a valuable part of our Galaxy lineup, our priority with this latest iteration was to create the lightest and thinnest Galaxy Z series experience yet. We focused on maximizing portability, which was key for this generation. We understand how useful the S Pen can be, and your feedback means a lot to us as we continue to evolve our products. We also acknowledge your concern about the charging speed and camera performance. Be sure to try using a fast charger if you are looking to increase your charging speed. Just make sure that it is a Samsung approved charger. Also, be sure to check out the link attached for tips and to learn more about the great capabilities the Z Fold7 camera has. We're committed to providing the best experience possible, and your insights help us identify areas for improvement. If you have any other questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I owned so far
on August 23, 2025
Posted by: Sharky
[This review was collected as part of a promotion.] It's just perfect in every way. The camera is awesome. Size is great. AI, Check. Checks all the boxes. Games, streaming, browsing, absolutely everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for multitasking!
on August 24, 2025
Posted by: Valext
[This review was collected as part of a promotion.] This phone is great for those who want a laptop like level of multitasking, but without the need of having or bringing a laptop around. I love having the ability to have 2 apps open as if I had 2 phones side by side. Then there are the popup views and the ability to split one of the "phones" to have up to 4 apps simultaneously.
Samsung also has Samsung DeX, which takes all of the aforementioned to the next level, basically making your phone a laptop, except, you'll have the Fold as a second monitor of sorts. It would be great if they allowed for DeX with just the inner screen though.
Some of the Galaxy AI features I commonly used are the health and photo editing ones. The ambient wallpaper feature is nice too, but it's something you really only use a couple times for novelty purposes.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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