Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
It has the best camera and zoom in quality. I've e
on May 10, 2026
Posted by: Angel
from North Carolina
Expertise:Beginner
Verified Purchase:Yes
This phone has it all from camera quality to text correction, spelling, and overall the movie quality is great on it. This is the first time my own a galaxy z Fold 7 and the phone is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, May 13, 2026
Hiya Angel,
We are thrilled to hear how much you’re enjoying your first experience with the Galaxy Z Fold7. From the camera and zoom quality to streaming and everyday convenience, it’s fantastic to know that the device has provided such a well-rounded experience for you. Thank you for being a Samsung customer!
-Ty
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We are thrilled to hear how much you’re enjoying your first experience with the Galaxy Z Fold7. From the camera and zoom quality to streaming and everyday convenience, it’s fantastic to know that the device has provided such a well-rounded experience for you. Thank you for being a Samsung customer!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Great phone, but hate the angel wings effect
on May 10, 2026
Posted by: NC Buyer
I enjoy the phone, with one exception. I hate the angel wings effect that occurs when the phone is closed due to the screens touching. I contacted Samsung about this issue and was referred to a third party for repair, but was told that Samsung made the phone so thin that there was no issue and to clean the screen frequently.
Overall, I wish I had kept my Z Fold 6
Response from Samsung USBy R&R, May 11, 2026
Hey there NC Buyer,
Thank you for sharing your experience with the Galaxy Z Fold 7. The slim design and large, immersive display offer a distinctive feel, and we understand how significant the changes between generations can be for longtime Fold users. We appreciate your comments about potential issues that may arise with your device over time. By cleaning your display periodically, you can keep the screen smooth and make navigation easier. We value your honest feedback and loyalty to the Galaxy Z Fold series. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7. The slim design and large, immersive display offer a distinctive feel, and we understand how significant the changes between generations can be for longtime Fold users. We appreciate your comments about potential issues that may arise with your device over time. By cleaning your display periodically, you can keep the screen smooth and make navigation easier. We value your honest feedback and loyalty to the Galaxy Z Fold series. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features. It is a total c
on May 9, 2026
Posted by: 000733
[This review was collected as part of a promotion.] This phone is a total computer in the PaLM of my hand there's no need to have AA computer laptop are a tablet, it is all-in-one.
Value
5
Response from Samsung USBy R&R, May 12, 2026
Hello 000733,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The ability to combine the features of a phone, tablet, and productivity device into one experience is what makes the Fold lineup unique. It's exciting to hear that this device has become such an all-in-one companion for your daily routine. Thank you for choosing innovation with Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The ability to combine the features of a phone, tablet, and productivity device into one experience is what makes the Fold lineup unique. It's exciting to hear that this device has become such an all-in-one companion for your daily routine. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
The fold
on May 9, 2026
Posted by: Sikone
Expertise:Intermediate
As i thought I traded in my z fold 4 for the z fold 7 and the same thing happened after 4 or 5 months the center of the fold screen starts to get distorted or fragmented cracks from top to bottom about a 1\4 inch wide and the batt. On my fold 4 lasted twice as long.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
2
Value
1
Response from Samsung USBy R&R, May 11, 2026
Hello Sikone,
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold lineup continues to offer a unique multitasking and large-screen experience, and insights from longtime users like you are invaluable when comparing different generations.
If you have noticed that your phone screen is showing signs of distortion after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We also offer an option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team to learn more about your repair options and what is included in your warranty. We are here to help. We appreciate your loyalty to the Galaxy Z Fold series and thank you for making Samsung your go-to choice.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold lineup continues to offer a unique multitasking and large-screen experience, and insights from longtime users like you are invaluable when comparing different generations.
If you have noticed that your phone screen is showing signs of distortion after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period, as specified for each product. We also offer an option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung Support Team to learn more about your repair options and what is included in your warranty. We are here to help. We appreciate your loyalty to the Galaxy Z Fold series and thank you for making Samsung your go-to choice.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Finally something great
on May 7, 2026
Posted by: Blitzwing28
[This review was collected as part of a promotion.] This phone exceeded my expectations of what a folding phone should be, it has the right dimensions and the right features. Finally a phone worth its price. I never felt the pinch of the price coz of the overwhelming tech it has to offer, from AI to its functionality as gaming phone and a business phone, it is very versatile and i couldn't ask for anything else on a top tier phone.
Value
4
Response from Samsung USBy R&R, May 8, 2026
What’s up Blitzwing28,
It's exciting to learn that the Galaxy Z Fold7 provided the foldable experience you were seeking. With its Galaxy AI features, expansive display, and multitasking capabilities, it's designed to effortlessly handle both work and play. Thank you for sharing your enthusiasm for the Galaxy experience, and for being a part of the Samsung community.
-Ty
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It's exciting to learn that the Galaxy Z Fold7 provided the foldable experience you were seeking. With its Galaxy AI features, expansive display, and multitasking capabilities, it's designed to effortlessly handle both work and play. Thank you for sharing your enthusiasm for the Galaxy experience, and for being a part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Interesting and fun phone
on May 7, 2026
Posted by: FoxyFox
[This review was collected as part of a promotion.] Galaxy AI has been interesting, hashish helps me gather my thought and helps ease anxiety when my brain is over processing. The folded screen doesn't let me touch the corners and sides but open it's fine, the video quality is pretty good but composition of photos isn't favorable but acceptable. In sure there are ways I can tweak it but I haven't explored everything yet.
Value
4
Response from Samsung USBy R&R, May 8, 2026
Hey FoxyFox,
It’s wonderful to hear that the Galaxy Z Fold7 has provided such an interesting experience for both productivity and everyday use. The Galaxy AI features and the immersive foldable display really create a unique way to stay connected and organized throughout the day. Thank you for sharing your thoughts on your experience so far, and for choosing Samsung.
-Ty
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It’s wonderful to hear that the Galaxy Z Fold7 has provided such an interesting experience for both productivity and everyday use. The Galaxy AI features and the immersive foldable display really create a unique way to stay connected and organized throughout the day. Thank you for sharing your thoughts on your experience so far, and for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
No so much
on May 6, 2026
Posted by: 507pty
[This review was collected as part of a promotion.] The no pen is a draw back. The Camera is nothing like the S series. The big screen is no so big because you get black around when you watching a video. It is a disappointment for how much it cost
Value
3
Response from Samsung USBy R&R, May 8, 2026
Hello there 507pty,
The Galaxy Z Fold7 offers a unique experience with its immersive display, multitasking capabilities, and sleek foldable design. We appreciate your feedback on what stood out to you and where you were hoping for improvement. Thank you for being a part of the Samsung family.
-Ty
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The Galaxy Z Fold7 offers a unique experience with its immersive display, multitasking capabilities, and sleek foldable design. We appreciate your feedback on what stood out to you and where you were hoping for improvement. Thank you for being a part of the Samsung family.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 5, 2026
Posted by: jcp01711
The Z7Fold is plain fantastic! The speed, the comfort, so many things to do with this phone. Best phone I've ever had. This was my dream phone, and I will have it for a long time. The camera is great. Front and back.
Response from Samsung USBy R&R, May 7, 2026
Hey there jcp01711,
We are glad to hear how much you're enjoying the Galaxy Z Fold7! The immersive display, powerful cameras, and smooth performance truly make the Fold experience unique. It's wonderful to know that this has become your dream phone. Thank you for sharing your enthusiasm with us, and thank you for choosing innovation with Samsung.
-Ty
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We are glad to hear how much you're enjoying the Galaxy Z Fold7! The immersive display, powerful cameras, and smooth performance truly make the Fold experience unique. It's wonderful to know that this has become your dream phone. Thank you for sharing your enthusiasm with us, and thank you for choosing innovation with Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US