Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
The Fold 7 is exceeding my expectations
on May 13, 2026
Posted by: Fold7Fan
[This review was collected as part of a promotion.] From the moment I picked it up, I knew the experience was going to be out of this world. From multitasking to all the customizations, this phone can handle everything smoothly. I can't imagine grabbing any other phone that isn't a foldable phone now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Top of the line phone for multitasking/streaming/g
on May 13, 2026
Posted by: samsunglover
[This review was collected as part of a promotion.] Galaxy AI is very nice to have and partner with the new and improved Bixby! They both work great at helping you use your device to the fullest. AI tools help with calling, messages, internet, multitasking, and so much more.
This phone is amazing if you like streaming, gaming or multitasking often! Its thin and has good battery life and a fast enough processor for most games. The crease is not noticeable unless you tilt the screen, looking straight ahead its a big flat screen! Its great for editing photos, or using a bigger screen for any preferred reasons.
The only downsides I can think of is the cases, its hard to find solid cases that are comfortable and long lasting, especially when the phone first came out. Its gotten better since. As well as the camera, which is a big downgrade from my S24 Ultra. The S line has top tier cameras, and the S26 Ultra camera/processing power far exceeds the fold. Outside of that, a lovely well balance reliable phone.
Its is very stury and not going to break easy at all. I've had it for almost a year and love it.
This phone is amazing if you like streaming, gaming or multitasking often! Its thin and has good battery life and a fast enough processor for most games. The crease is not noticeable unless you tilt the screen, looking straight ahead its a big flat screen! Its great for editing photos, or using a bigger screen for any preferred reasons.
The only downsides I can think of is the cases, its hard to find solid cases that are comfortable and long lasting, especially when the phone first came out. Its gotten better since. As well as the camera, which is a big downgrade from my S24 Ultra. The S line has top tier cameras, and the S26 Ultra camera/processing power far exceeds the fold. Outside of that, a lovely well balance reliable phone.
Its is very stury and not going to break easy at all. I've had it for almost a year and love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 13, 2026
Posted by: Paperboi
[This review was collected as part of a promotion.] This phone is awesome I love it, I love the camera and how easy-to-use it is.
Value
5
Response from Samsung USBy R&R, May 15, 2026
What’s up Paperboi,
We appreciate you sharing your experience with the Galaxy Z Fold7. The camera system, easy to use interface, and expansive display were all designed to create a premium Galaxy experience from day one. It is great to hear the device has been such an enjoyable fit for your everyday use. Thank you for choosing innovation with Samsung.
-Ty
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We appreciate you sharing your experience with the Galaxy Z Fold7. The camera system, easy to use interface, and expansive display were all designed to create a premium Galaxy experience from day one. It is great to hear the device has been such an enjoyable fit for your everyday use. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 13, 2026
Posted by: Jazzyjeff215
[This review was collected as part of a promotion.] I have been absolutely been loving my Z Fold 7. I can't stop reaching for it . The speeds are great Galaxy AI has been a great help with editing pictures and doing other phone tasks . The only thing I wished the phone has was a bigger battery , so if I'm using it a lot I will have to put it on the charger around 4 to last the rest of day
Value
4
Response from Samsung USBy R&R, May 14, 2026
Hey Jazzyjeff215,
Thank you for sharing your experience with the Galaxy Z Fold7. Its fast performance, immersive foldable display, and advanced Galaxy AI features have made the Fold lineup a favorite for both productivity and creativity throughout the day. It's wonderful to hear that this device has become your go-to choice. Thank you for choosing innovation with Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its fast performance, immersive foldable display, and advanced Galaxy AI features have made the Fold lineup a favorite for both productivity and creativity throughout the day. It's wonderful to hear that this device has become your go-to choice. Thank you for choosing innovation with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on May 13, 2026
Posted by: Koazrr
[This review was collected as part of a promotion.] The phone is awsome you can use it like a regular phone on the outside, the outer screen isn't too small its honestly perfect. The bigger screen feels so immersive it almost takes you away when you're watching videos. And the cameras if yk what ur doing are amazing!! Ive had it since around release and my inner screen has no damage or anything and im rough on my screens, if holding you from getting this phone is the inner display im rough on it and there's no damage or anything to worry about. I'd recommend 100 times over
Value
5
Response from Samsung USBy R&R, May 15, 2026
Hola Koazrr,
We appreciate your detailed feedback on the Galaxy Z Fold7. The immersive foldable display, balanced outer screen, and powerful camera system were all designed to create a premium experience that feels natural in every mode. It is great to hear the durability and overall Z Fold7 experience have continued to impress you long term. We are so thrilled you are enjoying your device, Thank you for being a part of the Samsung ecosystem.
-Ty
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We appreciate your detailed feedback on the Galaxy Z Fold7. The immersive foldable display, balanced outer screen, and powerful camera system were all designed to create a premium experience that feels natural in every mode. It is great to hear the durability and overall Z Fold7 experience have continued to impress you long term. We are so thrilled you are enjoying your device, Thank you for being a part of the Samsung ecosystem.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the folds bigger screen
on May 13, 2026
Posted by: Donb757
[This review was collected as part of a promotion.] I absolutely love the galaxy fold 7 since the fold 1 came out ive wanted a foldible device I am a tech nerd samsung is my favorate phone manufacturer the big inner screen and the bigger outter main screen is also a great size that it wont be any different then a regular android screen all in all I love this so much that even the one neg I can fine is battery life isn't the greatest but I can absolutely look past that
Value
5
Response from Samsung USBy R&R, May 15, 2026
Greetings Donb757,
Thank you for sharing your enthusiasm for the Galaxy Z Fold7. The larger inner display and refined outer screen are designed to enhance productivity, entertainment, and the flexibility that foldable users appreciate. It’s wonderful to hear that your experience with the Galaxy Z Fold7 has met your expectations since the series began. We appreciate your review and thank you for choosing Samsung.
-Ty
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Thank you for sharing your enthusiasm for the Galaxy Z Fold7. The larger inner display and refined outer screen are designed to enhance productivity, entertainment, and the flexibility that foldable users appreciate. It’s wonderful to hear that your experience with the Galaxy Z Fold7 has met your expectations since the series began. We appreciate your review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
love it, next fold 8
on May 13, 2026
Posted by: foldable7always
[This review was collected as part of a promotion.] I mostly use it for work, and the shared screen view is way better than my old phone. Plus, I use voice recording and meeting summaries, which makes my life so much easier.
Value
4
Response from Samsung USBy R&R, May 14, 2026
Hiya foldable7always,
Thank you for taking the time to leave feedback on the Galaxy Z Fold7. The expansive foldable display, split-screen multitasking, and Galaxy AI tools like voice recording and meeting summaries continue to help users stay productive throughout the workday. It is great to hear that your Galaxy Z Fold7 experience has made everyday tasks easier and more efficient. Thank you for letting us know how it is going, and thank you for choosing Samsung!
-Ty
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Thank you for taking the time to leave feedback on the Galaxy Z Fold7. The expansive foldable display, split-screen multitasking, and Galaxy AI tools like voice recording and meeting summaries continue to help users stay productive throughout the workday. It is great to hear that your Galaxy Z Fold7 experience has made everyday tasks easier and more efficient. Thank you for letting us know how it is going, and thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
A Very Good US Foldable
on May 12, 2026
Posted by: Here4now
[This review was collected as part of a promotion.] I moved from a Pixel 9XL to the Galaxy Z Fold 7. This was my first foldable. I'm happy to say I'm quite pleased. I was concerned about the crease but quickly found it to be a non-issue after a few hours. Both screens are beautiful and the OS is snappy. That includes OneUI and especially GoodLock. All in all an overall hometown by Samsung.
Value
4
Response from Samsung USBy R&R, May 15, 2026
Hello Here4now,
We appreciate you sharing your experience with the Galaxy Z Fold7. It is great to hear your first foldable experience has been such a positive one, especially with the immersive displays and smooth One UI performance. Features like multitasking and Good Lock customization continue to make the Fold lineup stand out within the Galaxy ecosystem. Thank you for your feedback and thank you for choosing Samsung.
-Ty
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We appreciate you sharing your experience with the Galaxy Z Fold7. It is great to hear your first foldable experience has been such a positive one, especially with the immersive displays and smooth One UI performance. Features like multitasking and Good Lock customization continue to make the Fold lineup stand out within the Galaxy ecosystem. Thank you for your feedback and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US