Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
I love this product
on May 14, 2026
Posted by: good2buy
[This review was collected as part of a promotion.] I have been utilizing this Samsung device and am very satisfied with its usage. The large screen allows for highly logical and efficient multitasking, specifically enabling simultaneous application review in a structured manner. I find the Galaxy AI integration seamless, especially for summarizing information logically. It has optimized my daily productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The awesome folding screen
on May 14, 2026
Posted by: Galaxygirl23
[This review was collected as part of a promotion.] I love and want this phone so bad it is awesome. With the folding screen and the new AI capabilities it is definitely the next phone I want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest
on May 14, 2026
Posted by: FunkyThugm01
[This review was collected as part of a promotion.] Simply the greatest peice of tech I own the Galaxy AI is simply amazing I use it multiple times a day from writing a text message for me to touching up old faded forgotten photos .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product should have been saved in the drafts
on May 14, 2026
Posted by: Twinwin2
[This review was collected as part of a promotion.] Opening and closing this phone creates a squishing sound and eventually will create a problem mine did not too long after buying also the screen has a screen like protector that starts to peal and it's the actual screen I also this it should find with a case protector and stylus other than that it's a pretty great phone and has very interactive Galaxy AI, this is the second fold now...
Value
3
Response from Samsung USBy R&R, May 18, 2026
Hey Twinwin2,
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series stands out with its immersive display and interactive Galaxy AI features, and we appreciate hearing both the positives and your concerns regarding long-term durability.
If you are noticing that your Galaxy Z Fold7 display is peeling after a short period of use, please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under the limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung support team for further assistance. The unique foldable design continues to provide a one-of-a-kind experience for many Galaxy users. We are here to help, and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. The Z Fold series stands out with its immersive display and interactive Galaxy AI features, and we appreciate hearing both the positives and your concerns regarding long-term durability.
If you are noticing that your Galaxy Z Fold7 display is peeling after a short period of use, please be advised that Samsung products are covered against manufacturing defects in materials and workmanship under the limited 12-month warranty specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
Please reach out to our Samsung support team for further assistance. The unique foldable design continues to provide a one-of-a-kind experience for many Galaxy users. We are here to help, and thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fold
on May 13, 2026
Posted by: Mellowmama
[This review was collected as part of a promotion.] I love my device. The Galaxy AI works great and the screen fold is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The massive screen makes this the best phone ever.
on May 13, 2026
Posted by: Omegabiker
[This review was collected as part of a promotion.] Best phone ever for streaming, gaming and video chats. Also comes in very handy for work which is part of the reason i bought it. Ive been loyal to samsung my whole life. And this phone is the the icing on the cake for me. I dont think i can ever go back to a regular phone after experiencing the folds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I couldn't love without my Fold 7
on May 13, 2026
Posted by: Phoneforfuzz
[This review was collected as part of a promotion.] From the beginning to the end of the day I don't go anywhere without my phone and honestly I couldn't see myself doing any of my work on any other phone other than my full seven the convenience is just insane I mean you cannot show me any other phone that provides the portability and convenience that the fold does with the same processing power did I mention that you can pretty much run a whole Nintendo switch on this if you know what you're doing. Tons of other really highly detailed games that almost rival once you'd find on consoles like neverness to everness And with the new one UI 8.5 it just keeps getting better and better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great and reliable
on May 13, 2026
Posted by: Nickkz
[This review was collected as part of a promotion.] Been rocking my Z Fold 7 for almost a year and have had no issues! Love this phone.
Value
5
Written by a customer while visiting Samsung US