Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Elon Tran
Verified Purchase:Yes
battery running out too quick, not much different from Fold 6
Response from Samsung USBy R&R, December 23, 2025
Hi Elon Tron,
Thanks for sharing your experience with the Galaxy Z Fold7. Battery life is vital for users who want to enjoy the large display and multitasking features of this foldable device. The Fold7 is designed to balance power, performance, and portability for daily use. It offers settings and features to help you monitor and extend battery life. You can view battery performance and enable power-saving modes as needed to prolong battery life. In the Device care menu, you'll find an estimated battery life based on recent activity and can see how much battery each app consumes. To access this, go to Settings, then swipe to and tap Battery. The usage details appear in the center of the menu. Tap View details to see app usage, Screen on time, and Screen off time, which help identify battery drain sources. For additional tips, see the online article linked below on optimizing your Galaxy Z Fold7’s battery. Comparing your experience with previous Fold models offers valuable insights into how expectations grow with each update. We appreciate your feedback and thank you for being part of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thanks for sharing your experience with the Galaxy Z Fold7. Battery life is vital for users who want to enjoy the large display and multitasking features of this foldable device. The Fold7 is designed to balance power, performance, and portability for daily use. It offers settings and features to help you monitor and extend battery life. You can view battery performance and enable power-saving modes as needed to prolong battery life. In the Device care menu, you'll find an estimated battery life based on recent activity and can see how much battery each app consumes. To access this, go to Settings, then swipe to and tap Battery. The usage details appear in the center of the menu. Tap View details to see app usage, Screen on time, and Screen off time, which help identify battery drain sources. For additional tips, see the online article linked below on optimizing your Galaxy Z Fold7’s battery. Comparing your experience with previous Fold models offers valuable insights into how expectations grow with each update. We appreciate your feedback and thank you for being part of the Samsung community.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Utah
Expertise:Expert
Verified Purchase:Yes
Im really happy and satisfied with my Samsung Zf7, I do recommend it to anyone who wants the best version of technology in a smartphone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, December 23, 2025
Hello there Sebas Rodriguez,
Thank you for sharing your experience with the Galaxy Z Fold7. Designed to highlight innovation in performance and design, the Z Fold7 provides the premium smartphone experience. We value your feedback and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Z Fold7. Designed to highlight innovation in performance and design, the Z Fold7 provides the premium smartphone experience. We value your feedback and appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Very bad reception
on April 27, 2026
Posted by: Kiddok
[This review was collected as part of a promotion.] Lot of issue screen dent, battery died quick as well as get hot. Poor network signal, screen open and close make noise,very hard to hold there is no hold points. Key board very small
Slippery, no mag safe charge or magnet mount no good front screen cover
Slippery, no mag safe charge or magnet mount no good front screen cover
Value
1
Response from Samsung USBy R&R, April 28, 2026
Hi Kiddok,
Thank you for sharing your insights. You have provided a detailed overview of your experience with the Galaxy Z Fold 7. Foldable devices are designed to offer a large, immersive display and flexible usage across various tasks. Your feedback highlights important aspects such as comfort, performance, and daily usability.
If your screen is dented, we have partnered with uBreakiFix as an authorized repair location where you can take your phone for evaluation. Please note that if the dent is near the antenna, it may cause intermittent signal concerns.
For better MagSafe charging and improved grip, we recommend considering a case for your device. We would love to help you further with your experience, so please reach out to our Samsung Support Team for additional assistance. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your insights. You have provided a detailed overview of your experience with the Galaxy Z Fold 7. Foldable devices are designed to offer a large, immersive display and flexible usage across various tasks. Your feedback highlights important aspects such as comfort, performance, and daily usability.
If your screen is dented, we have partnered with uBreakiFix as an authorized repair location where you can take your phone for evaluation. Please note that if the dent is near the antenna, it may cause intermittent signal concerns.
For better MagSafe charging and improved grip, we recommend considering a case for your device. We would love to help you further with your experience, so please reach out to our Samsung Support Team for additional assistance. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Deal Breaker
on July 25, 2025
Posted by: Mody
from Florida
I was about to leave Apple after 10 years of being loyal to their phones. My wife and I decided to switch from iPhones and accept struggling with figuring out how to make our new Fold 7 phones "best phones now" work with our MacBooks "best laptops now", but wait... no S Pen!! What is this, Samsung! The deal and our hearts are broken .. We are going back with iPhones + iPads configurations until you fix this.
Features
1
Performance
5
Design
5
Value
2
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for sharing your thoughts with us, Mody. We really value you as a customer, and it’s clear that you've put a lot of thought into your feedback about the lack of S Pen in this iteration. While the S Pen remains a valuable part of the Galaxy lineup, our focus with the latest Galaxy Z Fold7 was to deliver the lightest and thinnest Z series experience yet. We aimed to maximize portability, as that was the most important user experience for this generation. We understand your disappointment, and we’re continuously working hard to enhance our devices based on customer feedback. Your insights are invaluable to us as we strive to improve our products. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This Isn't a Phone. It's the Future.
on July 27, 2025
Posted by: Dragon Knight DJX
This Isn't a Phone. It's the Future. My Galaxy Z Fold7 Review.
I’m holding the Galaxy Z Fold7 in my hand, and I have to be honest: I’m ruined. My old slab-style phone now feels like a boring relic, a piece of glass and metal from a bygone era. For years, we’ve been promised the future of mobile tech. Well, it's finally here, and it snaps shut with the most satisfying thunk you've ever heard.
The Device That Kills All Compromise
Remember the old complaints? The awkward, skinny front screen? Gone. Using the Fold7 when it's closed feels just like using a top-of-the-line, normal phone. The era of typing on a device shaped like a TV remote is officially over.
Remember the hinge gap? A memory. This thing closes tighter than a bank vault, giving it a dense, impossibly solid feel.
And the crease… what crease? Seriously. You can feel a slight dip if you hunt for it with your finger, but when you're watching a movie or blasting through your work, it’s a ghost. It has vanished from your consciousness. You open this phone, and your world expands onto this brilliant, tablet-sized canvas. Suddenly, your chaotic group chat isn't a cramped nightmare; it's a command center. Your boring spreadsheet becomes an immersive workspace.
They Finally Did It. They Actually Did It.
Two things have always held the Fold back from true greatness. First, the camera was always a step behind its "Ultra" cousins. Let's be clear: that compromise is dead and buried. The cameras on this thing are phenomenal. The zoom is crisp, the portraits are stunning, and night shots are shockingly bright. You're not just buying a foldable; you're buying one of the best camera systems on the market, period.
Second, the S Pen. And folks, they did it. It's inside. The S Pen slides out from a hidden silo within the phone's body, ready to go. It’s like discovering your sports car has a hidden rocket booster. The ability to pull out a stylus and immediately start marking up documents or sketching on this massive screen isn't just a feature; it's the Fold7's superpower.
The 512GB Question: Do You Need It?
Let me ask you this: would you buy a Ferrari and put cheap tires on it? No. This device is a powerhouse that begs to be pushed. With 512GB of storage, you can download entire seasons of shows in full quality, install every high-performance game you want, and carry your entire digital life without ever seeing a "storage full" warning. It's the only configuration that truly unleashes the device's potential. Don't cripple your pocket-sized supercomputer.
Final Word: This is an Evolution
The Galaxy Z Fold7 isn't just another yearly phone upgrade. This is a statement. It’s the convergence of the phone and the tablet, a device that redefines productivity and entertainment on the go. It’s outrageously ambitious, impossibly cool, and executed with a perfection that will make you wonder how you ever lived with just one screen.
It’s the most exciting piece of tech I've used in years. The only question is, are you ready for it?
I’m holding the Galaxy Z Fold7 in my hand, and I have to be honest: I’m ruined. My old slab-style phone now feels like a boring relic, a piece of glass and metal from a bygone era. For years, we’ve been promised the future of mobile tech. Well, it's finally here, and it snaps shut with the most satisfying thunk you've ever heard.
The Device That Kills All Compromise
Remember the old complaints? The awkward, skinny front screen? Gone. Using the Fold7 when it's closed feels just like using a top-of-the-line, normal phone. The era of typing on a device shaped like a TV remote is officially over.
Remember the hinge gap? A memory. This thing closes tighter than a bank vault, giving it a dense, impossibly solid feel.
And the crease… what crease? Seriously. You can feel a slight dip if you hunt for it with your finger, but when you're watching a movie or blasting through your work, it’s a ghost. It has vanished from your consciousness. You open this phone, and your world expands onto this brilliant, tablet-sized canvas. Suddenly, your chaotic group chat isn't a cramped nightmare; it's a command center. Your boring spreadsheet becomes an immersive workspace.
They Finally Did It. They Actually Did It.
Two things have always held the Fold back from true greatness. First, the camera was always a step behind its "Ultra" cousins. Let's be clear: that compromise is dead and buried. The cameras on this thing are phenomenal. The zoom is crisp, the portraits are stunning, and night shots are shockingly bright. You're not just buying a foldable; you're buying one of the best camera systems on the market, period.
Second, the S Pen. And folks, they did it. It's inside. The S Pen slides out from a hidden silo within the phone's body, ready to go. It’s like discovering your sports car has a hidden rocket booster. The ability to pull out a stylus and immediately start marking up documents or sketching on this massive screen isn't just a feature; it's the Fold7's superpower.
The 512GB Question: Do You Need It?
Let me ask you this: would you buy a Ferrari and put cheap tires on it? No. This device is a powerhouse that begs to be pushed. With 512GB of storage, you can download entire seasons of shows in full quality, install every high-performance game you want, and carry your entire digital life without ever seeing a "storage full" warning. It's the only configuration that truly unleashes the device's potential. Don't cripple your pocket-sized supercomputer.
Final Word: This is an Evolution
The Galaxy Z Fold7 isn't just another yearly phone upgrade. This is a statement. It’s the convergence of the phone and the tablet, a device that redefines productivity and entertainment on the go. It’s outrageously ambitious, impossibly cool, and executed with a perfection that will make you wonder how you ever lived with just one screen.
It’s the most exciting piece of tech I've used in years. The only question is, are you ready for it?
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 27, 2025
Posted by: Vatremere
[This review was collected as part of a promotion.] You can use this device like a mini computer. It's a great assistant for everyday needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The fold I have wanted for years.
on July 28, 2025
Posted by: Steebuh716
[This review was collected as part of a promotion.] This foldable now is the thinnest foldable on the market here in the US. Galaxy AI is finally here and better than ever. This snapdragon elite 8 processor is as smooth as butter. The multiscreen functionality is flawless, the screen crease is less pronounced feels better, and the hinge feels sturdy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 for the WIN
on July 28, 2025
Posted by: GalaxyAI
[This review was collected as part of a promotion.] The Samsung Fold 7 is a game-changer in the foldable market, finally nailing the thin and light design while significantly upgrading the camera to a 200MP main sensor. Its larger, more usable displays, improved durability, and powerful new processor make it a compelling choice, despite its premium price and similar battery capacity to its predecessor.
Galaxy AI feels natural and integrated: editing, transcripts, multitasking AI tools
#GalaxyAI
Value
5
Written by a customer while visiting Samsung US