Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(6,590 Reviews)
Rating breakdown 6,590 reviews
5 Stars
5,452
4 Stars
822
3 Stars
173
2 Stars
47
1 Star
96
87%of customers recommend this product.
(
651 out of
748)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
I love my Fold7, especially screens & light weight
on November 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold series since the Fold2, and the Fold7 takes the whole experience to a new level. It has practically replaced my laptop — I run my business, handle documents, video-conference, and multitask with ease thanks to the large inner display and smooth app continuity.
Galaxy AI is a true game-changer. I use it daily to edit images directly in the Gallery — removing objects, improving composition, and creating clean, pro-level visuals in seconds. This has saved me countless hours and lets me work on-the-go without needing Photoshop or a computer.
I also love being able to draft, summarize, and translate documents on the spot. Whether I’m traveling, in meetings, or planning projects, Galaxy AI keeps me productive anywhere.
Outside of work, the Fold7 is my entertainment hub: I stream Netflix, Amazon Prime and YouTube on the inner display, which feels like a mini tablet — still pocket-friendly but big enough to enjoy everything comfortably.
I still can't believe the lightness, while the build quality feels stronger than ever, the cameras are excellent, and battery life reliably carries me through long days.
My Fold7 has become the single device I rely on for work + personal life, and it’s the first phone that truly makes a laptop optional. I can’t imagine going back to a regular phone.
Galaxy AI is a true game-changer. I use it daily to edit images directly in the Gallery — removing objects, improving composition, and creating clean, pro-level visuals in seconds. This has saved me countless hours and lets me work on-the-go without needing Photoshop or a computer.
I also love being able to draft, summarize, and translate documents on the spot. Whether I’m traveling, in meetings, or planning projects, Galaxy AI keeps me productive anywhere.
Outside of work, the Fold7 is my entertainment hub: I stream Netflix, Amazon Prime and YouTube on the inner display, which feels like a mini tablet — still pocket-friendly but big enough to enjoy everything comfortably.
I still can't believe the lightness, while the build quality feels stronger than ever, the cameras are excellent, and battery life reliably carries me through long days.
My Fold7 has become the single device I rely on for work + personal life, and it’s the first phone that truly makes a laptop optional. I can’t imagine going back to a regular phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Inner Screen not durable
on November 20, 2025
Posted by: Vivaldix
Expertise:Expert
Inner screen is not that durable. Since its release, I have fixed it 5 times already. I use the front screen more and the inner screen breaks with a light fall.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, November 21, 2025
Hello Vivaldix,
Thank you for sharing your experience with the Galaxy Z Fold7's inner display. Your usage, especially relying on the front screen, shows how well the device fits daily life. Your comments on durability highlight the importance of a foldable screen that opens and closes often. Samsung products are covered against defects for 12 months, with optional extended coverage via Samsung Care+. Contact our Support Team to learn more about warranty and repair options. The Z series keeps improving in design and durability, and your feedback on daily use is valuable. Thank you for being part of the Galaxy Z Series community and sharing your perspective. We appreciate you at Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7's inner display. Your usage, especially relying on the front screen, shows how well the device fits daily life. Your comments on durability highlight the importance of a foldable screen that opens and closes often. Samsung products are covered against defects for 12 months, with optional extended coverage via Samsung Care+. Contact our Support Team to learn more about warranty and repair options. The Z series keeps improving in design and durability, and your feedback on daily use is valuable. Thank you for being part of the Galaxy Z Series community and sharing your perspective. We appreciate you at Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Blew me away
on November 24, 2025
Posted by: JSmooth32
[This review was collected as part of a promotion.] I can honestly say I had high hopes for the phone, but to say it has exceeded my expectations.
Value
5
Response from Samsung USBy R&R, November 25, 2025
Hey JSmooth32,
We love hearing that your Galaxy Z Fold7 experience exceeded expectations. The blend of immersive display, smooth performance, and elegant design truly leaves a mark. It’s the kind of innovation that makes everyday moments more exciting. Thank you for choosing Samsung.
-Ty
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We love hearing that your Galaxy Z Fold7 experience exceeded expectations. The blend of immersive display, smooth performance, and elegant design truly leaves a mark. It’s the kind of innovation that makes everyday moments more exciting. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Filbie
from Oregon
Verified Purchase:Yes
I went from the six to the seven and really on the first day the seven felt just like the six did.... There was no huge difference even though there were changes like the screen is a little bigger and the thing is thinner but not enough to really stand out.... That said, I still like the Samsung fold phones.. I've had four of the seven generations so far.. and I will buy another one..
Value
3
Response from Samsung USBy R&R, February 2, 2026
Hi Filbie,
Thank you for sharing this insightful comparison. The Galaxy Z Fold7 highlights enhancements such as a lighter weight, a larger screen, and improved usability, rather than visual modifications. It’s wonderful to know that the Z Fold series remains a part of your daily life. We value your loyalty as a Samsung customer.
-Ty
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Thank you for sharing this insightful comparison. The Galaxy Z Fold7 highlights enhancements such as a lighter weight, a larger screen, and improved usability, rather than visual modifications. It’s wonderful to know that the Z Fold series remains a part of your daily life. We value your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: bert
from CT
Expertise:Intermediate
Verified Purchase:Yes
Happy w the phone about the same size as my note 22, good quality I did get a case to protect it, not cheap but I travel i need a large screen on the go, useful for work and leisure
also does connect well w my frame tv at home
also does connect well w my frame tv at home
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, February 17, 2026
Hey there bert,
Thank you for sharing your experience with the Galaxy Z Fold7. Transitioning from the Note series to a foldable device combines productivity, creativity, and portability effectively. The Z Fold7 provides a large immersive display that supports multitasking, document review, and entertainment on the go. It's great to hear how well the Z Fold7 fits into your daily routine. Thank you for being part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Transitioning from the Note series to a foldable device combines productivity, creativity, and portability effectively. The Z Fold7 provides a large immersive display that supports multitasking, document review, and entertainment on the go. It's great to hear how well the Z Fold7 fits into your daily routine. Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Maco dela Roga
from Orlando, FL
Expertise:Expert
Verified Purchase:Yes
Terrible camera seal, I live in Florida and just to have it in my pocket all the sweat condensation was inside of the cameras
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
1
Response from Samsung USBy R&R Team, September 8, 2025
We appreciate your feedback about your experience with the Galaxy Z Fold7. The Z Fold7 allows you to capture stunning, high-resolution shots with our powerful 200MP camera, perfectly paired with the ProVisual Engine. The impressive 200MP Ultra camera is a recent addition to the Galaxy Z Fold Series and improves your photography experience. We understand that living in Florida, where humidity levels are high, can lead to condensation on the camera. When devices are exposed to warm, moist air, it can sometimes cause the lenses to fog up, especially if the device has recently been in a cooler environment. To help prevent this, please ensure that you keep your device dry and wipe off any moisture. We truly value your input, as it helps us improve. If you have any further concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Upgrade
on August 5, 2025
Posted by: Brian67
[This review was collected as part of a promotion.] I upgraded from the z fold 4 to the 7. The wider and thinner design is impressive. I use the phone for streaming videos andplayinggames. The camera upgrade is noticeable and I love using Galaxy AI to enhance my photos and removing background noise from sound recordings.
Value
5
Written by a customer while visiting Samsung US
Posted by: Russ
Expertise:Expert
Verified Purchase:Yes
No external card support, no pen feature, inner screen doesn't last more than a year, planned obsolescence
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, September 16, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Russ. We truly appreciate your honest feedback. While the S Pen is a valuable part of the Galaxy lineup, our top priority with this latest iteration was to deliver the lightest and thinnest Galaxy Z series experience yet. We aimed to maximize portability, which we believe is key for this generation of devices. Regarding the durability of the screen, the Cover Screen on the Galaxy Z Fold7 has been upgraded with Corning® Gorilla® Glass Ceramic 2, which provides a more durable display while maintaining excellent clarity. This is the first Z Fold model to feature this innovative glass. Additionally, the back glass is made of Corning® Gorilla® Glass Victus® 2, ensuring high durability. The Galaxy Z Fold7 is also IP48-rated for water and dust resistance, enhancing its reliability in everyday situations. We want to assure you that Samsung offers a 12-month limited warranty for manufacturer's defects. You can also explore Samsung Care+ for additional coverage on eligible devices, which provides extended protection and extra support. To enhance your storage experience, we encourage you to utilize Samsung Cloud. This service provides a secure way to back up your data and access it across your devices, helping you make the most of your device's storage capacity. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US