Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4
Great but not awesome
on May 19, 2026
Posted by: Topp723
[This review was collected as part of a promotion.] My name is Dustin, and I have been a dedicated Samsung enthusiast since 2013. I was a loyal user of the Galaxy Note series until its discontinuation, and I continue to hold those devices in high regard. I particularly appreciate Samsung's commitment to pioneering new and emerging technologies. My initial experience with a foldable device was the Fold 5, and I currently utilize the Fold 7. While the Fold 7 is a competent device, it is essentially a model that has been available for two years (it is, in fact, a Fold 6). I attempted to procure this particular phone, which was accessible in international markets. It is my belief that it should have been released concurrently with the Galaxy series. The current pricing, which is nearly double, and the delayed software updates are concerning. Motorola's forthcoming foldable device is poised to present a significant challenge to your market position. Candidly, I intend to transition to their products next year, as I no longer perceive the same innovative drive from Samsung that characterized its earlier years. (I recall Sanyo's market dominance and Samsung's initial struggles in the mobile phone sector.) I urge you to reinvigorate your product development and integrate fresh perspectives to regain your competitive edge.
Value
4
Response from Samsung USBy R&R, May 22, 2026
Howdy Topp723,
Thank you for sharing your experience with the Galaxy Z Fold7 and for being a part of the Samsung family for so many years. It’s wonderful to hear that you continue to appreciate Samsung's commitment to innovative technology and foldable devices. Features like multitasking and the expansive display are designed to enhance your daily experience, whether for productivity or entertainment. Samsung values your honest feedback and long-standing support.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7 and for being a part of the Samsung family for so many years. It’s wonderful to hear that you continue to appreciate Samsung's commitment to innovative technology and foldable devices. Features like multitasking and the expansive display are designed to enhance your daily experience, whether for productivity or entertainment. Samsung values your honest feedback and long-standing support.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Endless Possibilities
on May 19, 2026
Posted by: DJJeremyD
[This review was collected as part of a promotion.] I've had my Samsung Galaxy Fold7 for about 5 months now and almost feel ashamed for owning one. I say that because of all the things this phone can do, the things I know about, and I have yet to utilize but only a few. Thats not because it's confusing or difficult to navigate, quite the opposite. It's because everything I discover something and start playing around with it my brain decides to see if it can do this & that and off I go forgetting about the orginal feature. Thats how amazing this phone is. I'm a DJ, A KJ and run trivia nights at a local pub and this phone has helped smoth out my workload immensely. The dual screen is a life saver. I can look up music and then add it to my collection on one screen then edit the song on another screen and can even add a 3 screen to play the song. With trivia I can look up questions, copy and paste them onto a word document without having to open and close screens. I can play music through my d programs and at the same time lookup lyrics. I can open up to music programs to make sure im not downloading the same song twice. With the ability to flip the screen to a 90° angel I can use the bottom have to control the upper half. Taking videos & pictures at concerts is amazing as are the editing tools. Being able to use the phone to identify a song I hear & at the same time search my dj software to find and purchase the song again all on one screen. Syncing with my laptop, the size is perfect. I'll never go back to a 1 screen phone.
Value
4
Response from Samsung USBy R&R, May 20, 2026
Hey DJJeremyD,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how the device has become an essential part of your work and creative routine. Features like multitasking, the spacious foldable display, and versatile app usage are designed to help users stay productive while exploring all that Galaxy AI and the Fold experience have to offer. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear how the device has become an essential part of your work and creative routine. Features like multitasking, the spacious foldable display, and versatile app usage are designed to help users stay productive while exploring all that Galaxy AI and the Fold experience have to offer. We appreciate your choice of innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The best photo I've ever used
on May 19, 2026
Posted by: ZFoldMio
[This review was collected as part of a promotion.] This phone has so many features its incredible and the amount of storage is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pros vs cons
on May 18, 2026
Posted by: Moeissa84
[This review was collected as part of a promotion.] I love the display and the colors also the AI features are incredible and its responsive. Also I love using the Ai tools in editing pictures.
On the other hand the performance is not my favorite it freezes some time and I think im going back to the ultra for my next device.
On the other hand the performance is not my favorite it freezes some time and I think im going back to the ultra for my next device.
Value
4
Response from Samsung USBy R&R, May 19, 2026
Hiya Moeissa84,
Thank you for sharing your experience with the Galaxy Z Fold 7. It’s wonderful to hear that you are enjoying the immersive display, vibrant colors, and Galaxy AI photo editing features. The Fold series continues to excel in multitasking and productivity, and your feedback on performance highlights what is most important to users who choose a foldable device. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold 7. It’s wonderful to hear that you are enjoying the immersive display, vibrant colors, and Galaxy AI photo editing features. The Fold series continues to excel in multitasking and productivity, and your feedback on performance highlights what is most important to users who choose a foldable device. Thank you for your review, and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on May 18, 2026
Posted by: Bakpak
[This review was collected as part of a promotion.] Galaxy AI, is impressive while multitasking and gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 love the new size
on May 18, 2026
Posted by: Love7fold
[This review was collected as part of a promotion.] The new size on the 7 is perfect light and convertible in my hands. Strong and robust.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has so many outstanding features it's
on May 18, 2026
Posted by: Alfred
[This review was collected as part of a promotion.] C. X. Galaxy AI offers a suite of intelligent features designed to enhance user experience. These capabilities leverage advanced artificial intelligence to streamline tasks and provide intuitive assistance. Users can expect improved productivity through smart tools that adapt to their needs. The integration of these features aims to deliver a more personalized and efficient interaction with their devices. Ultimately, Galaxy AI represents a significant step forward in mobile technology.
Galaxy ai works so well.
Galaxy ai works so well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful features
on May 18, 2026
Posted by: NUTSFORDAYS69
[This review was collected as part of a promotion.] I lovethis device for three specific reasons. 1. There's a very amazing camera on both sides of the phone whether it'd be main screen or front screen. I love the 200mp camera as well. I do not, however, Luke the fact that it only goes to *5 for zoom. 2. I like the multitasking capabilities especially when im a hard-core mobile gamer. Without a phone cooler though it does get quite toasty. But I haveyet to try it with a phone cooler. 3. I love how light it is. Whether I hold it when I lay down in bed or when I keep it in my pockets while I walk or just using it like the average human does. Its very light-weight and practical.
Value
5
Written by a customer while visiting Samsung US