Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
The best foldable I used
on May 21, 2026
Posted by: Vosun2000
[This review was collected as part of a promotion.] Of all of the foldable I've used this one has the most AI features one could ever ask for in a device. The AI assistant, using AI with photos and even taking notes is a major impact and improvement in my everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well built, great screens, appropriate weight/feel
on May 21, 2026
Posted by: McYeti86
[This review was collected as part of a promotion.] My hesitation over getting a new Foldable phone was unfounded, and as time goes on I find myself using the foldable portion more and more.
Personally I use it for everything - one note, excel sheets, email, pictures, browsing the web. I even use a SNES emulator to play games, much better than one of the aftermarket handhelds.
For school, I'm able to use the inside screen for online curriculum very successfully, without an additional tablet or the discomfort while on my couch of using a heavier laptop. I can more easily avoid multitasking, so I actually study better.
Personally I use it for everything - one note, excel sheets, email, pictures, browsing the web. I even use a SNES emulator to play games, much better than one of the aftermarket handhelds.
For school, I'm able to use the inside screen for online curriculum very successfully, without an additional tablet or the discomfort while on my couch of using a heavier laptop. I can more easily avoid multitasking, so I actually study better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bigger screen with less size.
on May 21, 2026
Posted by: Odeezy138
[This review was collected as part of a promotion.] I have always went with galaxy as my go to for phones. They seem to hold up really well in construction Industy. With that being said I updated to a fold 7 a little less then a year ago. So far this phone has been great. As a foreman in the trucking industry hauling construction materials like asphalt and managing over 30 Semi. This phone allows me to handle everything with ease. With using Ai to help out when needing to send a message to sub contractors making sure everything I listed is in message. Especially when making out schedules on start times per trucks that have to be broken down 3 trucks per 15mins when starting out the day. The most used feature is folding it out to do Timecards when needed. I'm able to actually handle everything due to having a larger screen. Also a plus when needed to do training courses. When everyone else has to carry around Tablet or Laptop I just have to open my phone up. For anyone in management side of work this is a great phone and has held up through a good amount of rough handling. As long as you purchase a good case this phone will last you a long time. The only flaw is there is no longer S pen compatible which Is why I scored it a 4.I would have been fine with a little thicker phone to have that back on my phone. Trying to use pen is a no go due to it being to glitchy. Really hope they fix this with next series. All in all it does the job and I'm happy with it.
💪Work Hard 💲Play Hard🤑
💪Work Hard 💲Play Hard🤑
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love the big screen
on May 21, 2026
Posted by: BlaxicanQueen
[This review was collected as part of a promotion.] I love having the big screen! BUT seems like it locks up occasionally. Haven't figured out why.
Value
4
Response from Samsung USBy R&R, May 22, 2026
Hey BlaxicanQueen,
Thank you for taking the time to provide feedback on the Galaxy Z Fold7 256GB. Many users enjoy the expansive display and premium design, which enhance both entertainment and productivity, making them more immersive.
If your phone continues to freeze, the Samsung Members app offers a growing library of resources to help you use your Galaxy phone or tablet effectively. You can find troubleshooting tips, articles addressing common concerns, and diagnostic tools to test your device's functions.
Please check out the link below for instructions on how to access the Samsung Members app and receive real-time assistance for troubleshooting. Thank you for choosing Samsung as your preferred brand.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide feedback on the Galaxy Z Fold7 256GB. Many users enjoy the expansive display and premium design, which enhance both entertainment and productivity, making them more immersive.
If your phone continues to freeze, the Samsung Members app offers a growing library of resources to help you use your Galaxy phone or tablet effectively. You can find troubleshooting tips, articles addressing common concerns, and diagnostic tools to test your device's functions.
Please check out the link below for instructions on how to access the Samsung Members app and receive real-time assistance for troubleshooting. Thank you for choosing Samsung as your preferred brand.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This isn’t just a phone
on May 21, 2026
Posted by: Benjamin
[This review was collected as part of a promotion.] This isn’t just a phone this is a completed two device in one and best device for anyone who needs to do multiple tasks , gaming and for the entertainment with its big screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the new phone
on May 21, 2026
Posted by: Nurselife
[This review was collected as part of a promotion.] I love taking pictures with my new z folder 7. The AI is amazing. The color is very vivid and beautiful. Love to play games on the big screen along with my email. Very easy on the eyes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best foldingnphone I've used
on May 20, 2026
Posted by: endpoint
[This review was collected as part of a promotion.] Galaxy ai has been fun to use for changing up my photos.
The fold has been wonderful for traveling making it so I don have to consider buying a separate tablet but still letting me enjoy a larger screen for in flight entertainment.
While at home being able to split the unfolded screen with my apps has really helped my multi tasking while keeping my messaging/notes open while I watch any content in the other half.
Value
4
Response from Samsung USBy R&R, May 22, 2026
Hola endpoint,
Thank you for sharing your experience with the Galaxy Z Fold7 256GB. It's exciting to hear that Galaxy AI and the foldable experience have made such a strong impression on you. Many users appreciate the versatility and premium multitasking features offered by the Fold lineup. Thank you for making Samsung a part of your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7 256GB. It's exciting to hear that Galaxy AI and the foldable experience have made such a strong impression on you. Many users appreciate the versatility and premium multitasking features offered by the Fold lineup. Thank you for making Samsung a part of your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Screen size
on May 20, 2026
Posted by: CountryStrong5150
[This review was collected as part of a promotion.] I wish the screen on the front was bigger than what it is now there's better options for cases
Value
3
Response from Samsung USBy R&R, May 21, 2026
Howdy CountryStrong5150,
Thank you for providing feedback on the Galaxy Z Fold 7. Our foldable design balances portability with an immersive viewing experience, enhancing multitasking and entertainment throughout the day. We appreciate your insights regarding the screen size and potential accessory options. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for providing feedback on the Galaxy Z Fold 7. Our foldable design balances portability with an immersive viewing experience, enhancing multitasking and entertainment throughout the day. We appreciate your insights regarding the screen size and potential accessory options. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US