Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(4,640 Reviews)
Rating breakdown 4,640 reviews
5 Stars
3,882
4 Stars
525
3 Stars
121
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
626 out of
714)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Great phone
on August 12, 2025
Posted by: RBeau69
[This review was collected as part of a promotion.] Coming from a S23 Ultra this phone is the best yet. Light, thin, packed with features, and easy to use. You've outdone yourself this time Samsung.
Value
5
Response from Samsung USBy R&R Team, August 12, 2025
Thank you for your review! It’s great to know you’re enjoying the Galaxy Z Fold7. The Z Fold7 is designed to be light and thin while maintaining incredible strength and durability, thanks to its advanced Armor Aluminum frame. With an IP68 rating for water and dust resistance, it’s built to handle various conditions. The Armor Flex Hinge is another standout feature, ensuring the phone closes thinner and is more durable than ever. Your satisfaction is important, and we’re confident the Galaxy Z Fold7 is a great fit for all your needs! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love the Camera
on August 18, 2025
Posted by: Sid1234
[This review was collected as part of a promotion.] Went for a Birthday party and Became the Alternative Official Photographer. The pictures were really outstanding. Although we had to use an external source of light to improve the lightening. All in all it was amazing. The hinges also open out flat. I was using the fold 5 before this and the difference is miles apart. The fully integrated Galaxy AI is not a bad idea too. Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
fold 7
on August 29, 2025
Posted by: ashaam
from queens new york
Expertise:Expert
thin is good, but i dont like the fact it has a small battery, no fast charging, no ip68 and dust.2k is way too over price .
Features
2
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your feedback on the Galaxy Z Fold7, Ashaam. We appreciate your thoughts. To highlight some things you brought up, the Z Fold7 comes with an IP48 rating, which means it resists solid particles greater than 1 mm and has been tested for submersion in fresh water up to 5 feet for 30 minutes. You can feel confident using it in various conditions, just remember to rinse off any residue and dry it afterward. Additionally, the battery life is powered by a robust 4400mAh capacity along with mDNIe technology ensuring maximum efficiency whether you’re gaming, watching videos, or multitasking. The Z Fold7 also comes equipped with fast charging capabilities to keep you going throughout your day. If you are experiencing a shortened battery life, we recommend checking out the links attached for options to help increase your battery performance. If you have any further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Posted by: Brian Wannan
from Dallas, Texas
Expertise:Intermediate
Verified Purchase:Yes
I replaced my Fold 3 and find this new Fold 7 to be much improved. Lots of new features, it's fast and has plenty of memory.
I'm happy with my purchase.
I'm happy with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Emmett Otter
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Unimaginably thin. When closed, it's basically as thin as a regular non-folding phone! Works perfectly when closed, and when I want a bigger view I just open it up and it's a tablet in my hands!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brayan
Verified Purchase:Yes
Went from Z fold 6 to the Z fold 7 and what a difference. They've done it. Perfected the fold series.
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Brayan! It’s great to see you feel we’ve perfected the fold series. The design of the Galaxy Z Fold7 shows some impressive improvements from the Z Fold6 and we're glad to see that you noticed. Compared to the Galaxy Z Fold6, the Fold7 is noticeably thinner, measuring just 8.9 mm when folded, compared to 12.1 mm for the Fold6. This makes it more comfortable to hold and carry. Additionally, the Fold7 is lighter, weighing 24 grams less, which enhances its portability. We appreciate your feedback; it helps us continue our innovation journey. If you have any concerns or need assistance with anything, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
The product software and capabilities are great.
on September 23, 2025
Posted by: Reviewsforless
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 stands as a powerful testament to the progress of foldable technology, a device that has successfully refined many of the criticisms leveled at its predecessors. It boasts a sleek, lightweight design, stunning displays, a best-in-class processor, and a vastly improved camera system. On the surface, it is a triumph of engineering and a genuinely compelling option for those seeking a singular device for both productivity and media consumption. However, this impressive achievement is fundamentally undermined by a single, catastrophic flaw: the inherent fragility of its inner main display. The reported failure of the screen from a simple, low-force interaction—a case study at the heart of this analysis—is not an isolated incident but a symptom of a systemic vulnerability that contradicts the manufacturer's bold durability claims.
This review concludes that while the Galaxy Z Fold 7 pushes the boundaries of smartphone technology, its core promise of a durable and reliable device is broken. The high cost of repair and documented susceptibility to everyday pressure damage represent a significant financial and functional risk for the consumer. Its fatal flaw in fundamental reliability prevents it from being a practical choice for the general public. If I knew the inner screen could be damaged by pressing a app to open it, I would have kept my I phone 15 pro max. If Samsung doesn't help rectify the issue, it may be my last Samsung.
This review concludes that while the Galaxy Z Fold 7 pushes the boundaries of smartphone technology, its core promise of a durable and reliable device is broken. The high cost of repair and documented susceptibility to everyday pressure damage represent a significant financial and functional risk for the consumer. Its fatal flaw in fundamental reliability prevents it from being a practical choice for the general public. If I knew the inner screen could be damaged by pressing a app to open it, I would have kept my I phone 15 pro max. If Samsung doesn't help rectify the issue, it may be my last Samsung.
Value
1
Response from Samsung USBy R&R, September 24, 2025
Hi there, Thank you for sharing your feedback on the Galaxy Z Fold7. We value your input and appreciate your detailed thoughts. Regarding screen durability concerns, Galaxy Z devices feature multiple protective layers and undergo testing to handle daily use, all while preserving their slim, foldable design that makes them distinctive. The durability of the device comes from Samsung’s foldable OLED technology. The Galaxy Z Fold7 has passed a 500,000-fold durability test conducted by Bureau Veritas, a global testing organization, highlighting its impressive resilience. It’s also the first Samsung display to boost the Ultra Thin Glass by 50%, greatly improving impact absorption. Many users enjoy the immersive display and multitasking capabilities unique to the Galaxy Z Fold7. Thank you for choosing Samsung’s innovative technology. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I can't get enough
on September 24, 2025
Posted by: Dadthedude5334
[This review was collected as part of a promotion.] The simplicity and sleek design is unlike any device I have owned. This phone alone locked me in for ANOTHER 15 years as an android user.
Value
5
Written by a customer while visiting Samsung US