Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,276 Reviews)
Rating breakdown 4,276 reviews
5 Stars
3,607
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
466 out of
528)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4
Great but Could be better
on August 5, 2025
Posted by: Johnny
[This review was collected as part of a promotion.] I really enjoy the fold seven. However I really wish that the battery was a little bigger even though I do get most today without charging. I would like to also like that they treat this phone as a flagship and use the best quality parts available. I would them to redesign the camera bump placement. When trying to charge on certain wireless charger it gets in the way or if you're trying to use a case with magsafe accessories the camera hump gets in the way of some.
Overall I'm really enjoying this device I'm coming from a s22 Ultra. So it is superior device compared to my old device. This will be my first full device and I really enjoying it so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Samsungs Galaxy Z Fold 7 - Terrible
on August 19, 2025
Posted by: Jbuck25
[This review was collected as part of a promotion.] I have used Samsung phones since the Note. I use my phone primarily for work so the large screen was the main reason for choosing the Z Fold7.
My first disappointment came when I realized that the Z Fold7 did not support the S Pen.
The next disappointment came when I had to keep the phone plugged in or the battery would drain extremely quick.
Galaxy AI is way overrated. AI does offer some nice features but most aspects of AI are gadgets that most users won't use.
For a phone that cost as much as the Z Fold7 you would expect so much more. By the S25 instead. Much better phone.
My first disappointment came when I realized that the Z Fold7 did not support the S Pen.
The next disappointment came when I had to keep the phone plugged in or the battery would drain extremely quick.
Galaxy AI is way overrated. AI does offer some nice features but most aspects of AI are gadgets that most users won't use.
For a phone that cost as much as the Z Fold7 you would expect so much more. By the S25 instead. Much better phone.
Value
1
Response from Samsung USBy R&R Team, August 20, 2025
Thank you for your thoughtful review of the Galaxy Z Fold7, J Buck! We’re glad to see that you like the S25, but we believe the Z Fold7 has some fantastic features that you’ll really enjoy. While the S Pen is a valuable part of our Galaxy lineup, our main focus with this latest iteration was to create the lightest and thinnest Galaxy Z series experience possible. Maximizing portability was key, ensuring you can easily carry your device while still enjoying powerful capabilities. We also recommend checking out the links attached for tips on enhancing your battery life, like using features such as Device Care. If you have any further questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Way more durable then what i was told
on November 2, 2025
Posted by: Junkcummins97
[This review was collected as part of a promotion.] I dropped it within. First week about 10ft to gravel. It did crack the screen with liquid screen protector but can hardly tell. When its open it's massive and being a lcd screen its not as fragile as i was told when buying it. Iv dropped it twice while it was open screen side down and not a mark, scratch nothing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is pretty amazing!
on August 11, 2025
Posted by: GlassFlee
[This review was collected as part of a promotion.] Getting this new phone has been truly amazing! I no longer have to bring my laptop and tablet with me when going on my trips. This fold 7 allows me to get what I need done with ease. The Galaxy AI is awesome to have available as well!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Thin!
on July 26, 2025
Posted by: Raventhorn
Expertise:Intermediate
Great phone and soooooo much thinner than my 4. Its also bigger in screen size and the crease is hardly noticeable. Love it!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Fold
on July 30, 2025
Posted by: Joe4111
[This review was collected as part of a promotion.] Significant improvements from the Fold 6. I thought my Fold 6 was a great phone but the Fold 7 feels noticeably better in my hands due to the thinness and weight. It also fits in my pockets better. The marginally bigger cover screen is more impactful than anticipated and I find myself using it more than I did on the Fold 6. I am also incorporating the new AI features more than I did with my Fold 6 because the suggestions are more useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for traveling
on July 31, 2025
Posted by: RinnieDMV
I love the size. I travel a lot. When I do, I wear small crossbody bags. The fold 4 was too big and bulky for most of my bags. The flip is a perfect fit for the bags.
Written by a customer while visiting Samsung US
Customer Rating
5
Best Thing Since Sliced Bread...
on July 31, 2025
Posted by: ISungSamASong
[This review was collected as part of a promotion.] Let me preface by saying... The Z Fold series has had me in a choke hold since the Z Fold 3. I've bought almost every version. The 3, 4, 6, and 7, and now currently the Z Fold 7 and Z Flip 7 (as my business phone). Samsung Galaxy Z series is leading the industry in software and hardware innovation, ecosystem, and user experience. Galaxy AI is THE BEST AI TOOL ON ANY SMARTPHONE. I'd stake my inheritance on that fact. Galaxy AI is what Siri wants to be sadly enough. Imagine being the first to the game *cough cough* Siri, and still being overshadowed by Galaxy AI. I use it for absolutely everything, it's learned the way I text and instead of me typing out a response it gives me something I would say and it's highly accurate too. I love the Galaxy AI smart feature that allows you to edit things out of your photos. Galaxy AI compounded with Google Gemini, and you're in literally the best AI ecosystem available to the every day consumer. I own so many Samsung products and they all interface with each other. I especially love to use smart things to control my TV from my Z Fold 7. You don't even have to be in the vicinity. I can literally control all my devices from anywhere in the world. Can you name a certain "fruit named" company product that can do the same? From the wearables, TV, utilities, and especially phones. If you don't already have a device by Samsung, I guarantee you'll have FOMO by time you finish this review. #SamsungForever #SamsungIsBetterThanOrangesOrWhatever
Value
5
Written by a customer while visiting Samsung US