Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,276 Reviews)
Rating breakdown 4,276 reviews
5 Stars
3,607
4 Stars
483
3 Stars
97
2 Stars
23
1 Star
66
88%of customers recommend this product.
(
466 out of
528)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
Awesome phone
on October 14, 2025
Posted by: Samsungbigbuyer
[This review was collected as part of a promotion.] Really nice phone but the battery life is horrible, the camera also is not good we are talking pictures with s25 ultra zoomed in on a football game and taking a picture with the zfold 7 and the Zfold 7 has very horrible picture quality while the s25 ultra has amazing picture quality.
Value
3
Response from Samsung USBy R&R, October 20, 2025
Hey there Luv Samsung,
Thank you for sharing your insight on your Wireless Charger Trio. Samsung does not recommend using any chargers other than Samsung chargers, especially uncertified or counterfeit chargers. These can hinder the charging of your device and may cause battery issues if used long-term. You should also make sure your charger is an authentic Samsung charger. Please ensure your phone has fast charging enabled and keep in mind, you have to keep your wireless charger charged as well. When it comes to your buds please ensure you have buds that are compatible with wireless charging. Check out more about your wireless charger by checking out the article linked below. thank you for your feedback. We appreciate you choosing Samsung.
Wall chargers and charging your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
-Ty
Samsung Support
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Thank you for sharing your insight on your Wireless Charger Trio. Samsung does not recommend using any chargers other than Samsung chargers, especially uncertified or counterfeit chargers. These can hinder the charging of your device and may cause battery issues if used long-term. You should also make sure your charger is an authentic Samsung charger. Please ensure your phone has fast charging enabled and keep in mind, you have to keep your wireless charger charged as well. When it comes to your buds please ensure you have buds that are compatible with wireless charging. Check out more about your wireless charger by checking out the article linked below. thank you for your feedback. We appreciate you choosing Samsung.
Wall chargers and charging your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Foldable upgrade
on October 14, 2025
Posted by: Calvin4873
[This review was collected as part of a promotion.] I have owned every z fold since the fold 4. I have seen minimal upgrade except from the 6 to the 7. Still has less than average battery life. Here yo hoping the z fold 8 will have increased and better battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Phone Purchase of Samsung Galaxy Z Fold 7
on October 15, 2025
Posted by: Arniev
Expertise:Intermediate
Verified Purchase:Yes
I'm glad to have purchased a new Z Fold 7, as a replacement for my old Galaxy S22 Ultra.
This is an amazing phone. The new larger screen means more enjoyable hours viewing my favorite movies and online content.
Thanks so very much, Samsung!
🙏🙏🙏
This is an amazing phone. The new larger screen means more enjoyable hours viewing my favorite movies and online content.
Thanks so very much, Samsung!
🙏🙏🙏
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
New Fold 7 Owner
on October 31, 2025
Posted by: ChrisF
[This review was collected as part of a promotion.] I am really enjoying my new Samsung Fold 7. I am coming from a Samsung Ultra S22 so it was time for an upgrade. I debated on going with the S25 Ultra or waiting for the S26 Ultra , but wanted to try something different. I really liked all the features the Fold 7 had to offer. The size of the S22 screen was nice but I like the fact the screen is a little smaller on the fold 7 when folded for normal use. I like the fact that I can unfold the phone and have a much bigger area to view in my free time. It gives me the freedom to watch any YouTube videos or watch sports on a bigger screen which is VERY NICE... I like all the different options of customization you can do to the phone and make it yours. I have only used a little bit of the Galaxy AI, but I am excited to use more of it. Hopefully, Galaxy AI will assist me with any difficult tasks I am trying to accomplish. I have owned the Samsung Fold 7 now for about 2 weeks and I am super happy I made the switch. I definitely recommend it to anyone looking for a new phone. It is definitely worth it!!!
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hey ChrisF,
We’re excited to hear how much you’re enjoying your new Galaxy Z Fold7. The larger viewing area and the ability to unfold into a bigger screen make a noticeable difference for videos, streaming, gaming, and everyday browsing. Many people who upgrade from standard smartphones love discovering new multitasking and customization options that the Z Series lineup offers. Thank you for choosing Samsung.
-Ty
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We’re excited to hear how much you’re enjoying your new Galaxy Z Fold7. The larger viewing area and the ability to unfold into a bigger screen make a noticeable difference for videos, streaming, gaming, and everyday browsing. Many people who upgrade from standard smartphones love discovering new multitasking and customization options that the Z Series lineup offers. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
It was good the first week then I had issues fixed
on November 4, 2025
Posted by: Sufthegoat
[This review was collected as part of a promotion.] I had issues with their phone whenever I close it, the pixels would go out. I sent it in to get this screen fixed. Still no warning, and they were able to fix it. Good phone but cases aren't good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Screen problems
on November 4, 2025
Posted by: Cris
Expertise:Intermediate
Very nice body design, but screen cracks so easy they need a better screen quality.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R, November 5, 2025
Hola Cris,
Thank you for your feedback on the Galaxy Z Fold7. Its display is designed for durability, capable of supporting countless folds in daily use. The Galaxy Z Fold 7 includes a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both thinner and lighter. The inner display features a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, tested to endure everyday use. The Armor Flex Hinge is 27% thinner and 43% lighter, yet remains durable enough for the rated number of folds. If your screen cracks unexpectedly, please note that Samsung offers a warranty covering manufacturing defects in materials and craftsmanship for 12 months, as specified for each product. This warranty provides peace of mind by protecting your investment and ensuring the reliability and performance you expect from Samsung. We have partnered with uBreakiFix as an authorized repair center for diagnosis and repair services. Please contact our Samsung Support Team to learn more. Thank you for your review, and we appreciate your choice of Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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Samsung Community
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Thank you for your feedback on the Galaxy Z Fold7. Its display is designed for durability, capable of supporting countless folds in daily use. The Galaxy Z Fold 7 includes a screen rated for 500,000 folds, a new titanium frame, and an Armor Flex Hinge that is both thinner and lighter. The inner display features a shock-resistant structure inspired by bulletproof glass, a 50% thicker Ultra-Thin Glass layer, and a high-elasticity adhesive, tested to endure everyday use. The Armor Flex Hinge is 27% thinner and 43% lighter, yet remains durable enough for the rated number of folds. If your screen cracks unexpectedly, please note that Samsung offers a warranty covering manufacturing defects in materials and craftsmanship for 12 months, as specified for each product. This warranty provides peace of mind by protecting your investment and ensuring the reliability and performance you expect from Samsung. We have partnered with uBreakiFix as an authorized repair center for diagnosis and repair services. Please contact our Samsung Support Team to learn more. Thank you for your review, and we appreciate your choice of Samsung.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for productivity, business and work
on November 6, 2025
Posted by: TimothyS
[This review was collected as part of a promotion.] I just bought mine and it's really a productivity beast. Typing this on my new Samsung fold 7 and I must say I'm pretty impressed. I can do zoom calls and see presentations better. I also love that it greatly improved my media consumption as well as gaming experience. I love the design - super thin and light just a regular slab phone while being a pocketable tablet. I love the new AI features including the quick image edit which removes unwanted people/objects on your image. I love that i barely notice the crease and I'm super happy that I got this phone. The 8 inch screen is beautiful and really shows the sharpness of a photo you have taken. There's really a lot to love about this phone and if you're hesitating to buy one, don't! You'll definitely love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device! Unique style.
on November 7, 2025
Posted by: rroyalty
[This review was collected as part of a promotion.] Very intuitive to use. Great overall. Top of the line!!!!!
Value
5
Written by a customer while visiting Samsung US