Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(4,635 Reviews)
Rating breakdown 4,635 reviews
5 Stars
3,878
4 Stars
525
3 Stars
120
2 Stars
29
1 Star
83
88%of customers recommend this product.
(
626 out of
714)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Bring back Spen
on July 25, 2025
Posted by: DissapointedUser
from Durham, NC
The only reason I bought fold 6 was because of Spen support. The real estate made perfect sense and meant perfect replacement for a tab and that remarkable note taking thing. I was eagerly waiting for the Fold 7. But was very much disappointed. Please bring it back
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Posted by: Solomon
from Smithville TN
Expertise:Intermediate
Verified Purchase:Yes
I love this phone so much I don't think I'll ever go back to any other phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 12, 2025
Thank you for your insightful review of the Galaxy Z Fold7, Solomon! We appreciate your feedback and are glad to know how much you love your phone. The Z Fold7 can help get you prepared for your workday with the information and reminders you need at a glance. That’s exactly what our Now Brief feature does. With two screens, you can choose how to stay ahead by quickly viewing your calendar appointments, to-dos, the weather, and more on the outer display, or unfolding it for a broader view. The Galaxy Z Fold7 is designed to be your all-in-one portable workstation, effortlessly transitioning from phone to tablet, and integrating AI capabilities for your convenience. If you have any concerns or need assistance with anything, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone love the pics it takes and features
on August 5, 2025
Posted by: Lgrijalva
[This review was collected as part of a promotion.] The features are incredible i stream movies and graphics are picture perfect I've been looking for a phone that has everything I like and this is the complete package graphics on gaming are ammmazing thank you so much
Value
5
Written by a customer while visiting Samsung US
Posted by: Maco dela Roga
from Orlando, FL
Expertise:Expert
Verified Purchase:Yes
Terrible camera seal, I live in Florida and just to have it in my pocket all the sweat condensation was inside of the cameras
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
1
Response from Samsung USBy R&R Team, September 8, 2025
We appreciate your feedback about your experience with the Galaxy Z Fold7. The Z Fold7 allows you to capture stunning, high-resolution shots with our powerful 200MP camera, perfectly paired with the ProVisual Engine. The impressive 200MP Ultra camera is a recent addition to the Galaxy Z Fold Series and improves your photography experience. We understand that living in Florida, where humidity levels are high, can lead to condensation on the camera. When devices are exposed to warm, moist air, it can sometimes cause the lenses to fog up, especially if the device has recently been in a cooler environment. To help prevent this, please ensure that you keep your device dry and wipe off any moisture. We truly value your input, as it helps us improve. If you have any further concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
2
Lost Function Not Worth It
on February 15, 2026
Posted by: Lataplat
from CHARLOTTE NC
Expertise:Intermediate
So much of the reason I got this phone was due to the pen which was removed from this version. It makes me so sad. So far liking everything else from the phone but not worth the money without it. We lose a lot of functionality and the battery power isn't great.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, February 17, 2026
Hey there Lataplat,
Thank you for sharing your thoughts on the Galaxy Z Fold7. This generation emphasizes showcasing the full potential of Galaxy AI, with many features from earlier versions improved. The device's ability to accept commands and utilize cross-app functions makes it one of the most advanced available. Note: Assist enhances your experience by automatically formatting, summarizing, and translating your thoughts, lists, and reminders. You can also view side-by-side comparisons in landscape mode on your Galaxy Z Fold7. Note: Note Assist requires a Samsung account and internet connection, and it needs 200–4,000 characters for formatting, summarization, and translation within Samsung Notes. The Galaxy Z Fold7 features a robust 4,400mAh battery to support your busy days. For more detailed comparisons of your device's features, see our linked online article. We appreciate your review, your feedback motivates us to innovate and improve with each release. We value you as a Samsung customer.
Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. This generation emphasizes showcasing the full potential of Galaxy AI, with many features from earlier versions improved. The device's ability to accept commands and utilize cross-app functions makes it one of the most advanced available. Note: Assist enhances your experience by automatically formatting, summarizing, and translating your thoughts, lists, and reminders. You can also view side-by-side comparisons in landscape mode on your Galaxy Z Fold7. Note: Note Assist requires a Samsung account and internet connection, and it needs 200–4,000 characters for formatting, summarization, and translation within Samsung Notes. The Galaxy Z Fold7 features a robust 4,400mAh battery to support your busy days. For more detailed comparisons of your device's features, see our linked online article. We appreciate your review, your feedback motivates us to innovate and improve with each release. We value you as a Samsung customer.
Compare Galaxy Z Fold7, Z Flip7, and Z Flip7 FE
https://www.samsung.com/us/support/answer/ANS10006876/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy fold 7
on August 13, 2025
Posted by: BHUNT32
[This review was collected as part of a promotion.] I love this phone and definitely quite amazing AI.
Value
5
Written by a customer while visiting Samsung US
Posted by: W W 2
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Defective phone with no effort to resolve quickly.
No, I would not recommend this to a friend.
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for your feedback regarding the Galaxy Z Fold7. We would like to understand the specifics of your experience so we can assist you better. Please note that Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty. Additionally, we offer Samsung Care+ for eligible devices, which provides extended protection and extra support. You can enroll eligible mobile devices on Samsung.com at the time of purchase or within 60 days of purchase at samsungcareplus.com. Please reach out to us at Samsung Support so we can help enhance your experience. If you have any other questions or concerns, feel free to contact us as well! Best regards, Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for multitasking
on September 16, 2025
Posted by: Samsfan
[This review was collected as part of a promotion.] Device and IA helps a lot with productivity and social media app.
Value
5
Written by a customer while visiting Samsung US