Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(4,631 Reviews)
Open Ratings Snapshot
Rating breakdown 4,631 reviews
5 Stars
3,876
4 Stars
523
3 Stars
120
2 Stars
29
1 Star
83
88%of customers recommend this product. 
(
626 out of 714
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
4 out of 5
4
A Great Phone, But Impractically Thin
on August 7, 2025
Posted by: Neil48
[This review was collected as part of a promotion.] The features provided on this phone are incredible the user friendly interface is a big plus. The Galaxy AI and all of its features and options make the phone a very useful device. The cover screen is finally wide enough to be really useful, frequently eliminating the need to open the phone to access the main display.
Once the phone is unfolded and the main display is in use, the amazement of this phone becomes apparent, a beautiful eight inch display that folds in half and fits in a pocket!
The only negative aspects of the phone are the result of an obsession to make this phone as thin as possible. The camera bump on the back of the phone is approximately as high as the phone when folded, making the need for a case to level everything out, mandatory. It would have made much more sense to thicken the phone and include a higher battery capacity and the screen digitizer for the eliminated S Pen.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamAugust 8, 2025
Thank you for your feedback on the Galaxy Z Fold7, Neil. It’s great to see that you find the user-friendly interface and Galaxy AI features incredible. We're glad the wider screen has made accessing functions easier without needing to unfold the device. The eight-inch display is an incredible aspect of the design. We appreciate your feedback about the camera bump as well. Our aim was to prioritize a thinner design aimed to deliver the lightest Galaxy Z Fold yet. While the S Pen is a valuable part of our lineup, this iteration focused on maximizing convenience and ease of carrying. Thank you for sharing your thoughts. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Ultimate Folding Phone!!
on August 12, 2025
Posted by: GalaxyNerd
[This review was collected as part of a promotion.] As someone who’s been with the Fold journey since the early days, the Z Fold 7 isn’t just an upgrade—it’s a leap. Its seamless Galaxy AI assistance, immersive entertainment setup, blistering gaming performance, and sleek engineering make it a wonderful all around companion for both work and life. The Fold has never felt more complete or more future ready.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market Period
on August 13, 2025
Posted by: KingofKingNC
[This review was collected as part of a promotion.] I love everything about this phone from its proformance to its style. Very updated technology equipped with awesome AI tech features. The galaxy AI has me astonished. Its so smart and easy to use. 10 out of 10.
Id buy 1000 of these phones
Value
5 out of 5
5
Response from Samsung USBy R&R TeamAugust 13, 2025
Thank you so much for your candid review! We're elated to see that you love the Galaxy Z Fold7, especially its performance and design. The advanced technology and AI features were designed to enhance your experience, and it’s great to know you find them impressive and easy to use. Your excitement truly inspires us to keep providing innovative devices to our customers! If you have questions or concerns about anything, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent - Thinnest phone yet - Samsung Z Fold 7
on August 25, 2025
Posted by: Tictactechie
Verified Purchase:Yes
This phone is great! I like how thin it is to earlier models. The smaller screen has a bigger face on it. It is working very well for me so far. I did the trade in and feel I got a great deal.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone a few caveats
on August 28, 2025
Posted by: That Guy
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
Definitely a dope fold phone. I've really enjoyed using it with a few caveats.
1. Even with the 200MP main camera it doesn't hold a candle to even my S22 Ultras picture and video quality. I'll probably switch back in a few years unless they figure this out.
2. Battery life... smaller battery spec wise so I figured it wouldn't be as good but have a cable to charge on your car or you won't make it through a full day.
Outside of that it's dope. I love the functionality, the display is great, it feels good in my hand. Everyone complements it. Love the new AI features like call assist, this has been huge. Bullet pointing business calls so I can be on the move and hold meetings at the same time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever made
on September 6, 2025
Posted by: Berndabest
[This review was collected as part of a promotion.] This phone is more than a phone. It does everything I need pretty much. Makes my life easier. And galaxy AI, things get even better. I love Samsung phones, period.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fun to Have!
on September 12, 2025
Posted by: LRP1
from Stamford, CT
Expertise:Intermediate
Verified Purchase:Yes
I am enjoying my phone, I learned a lot using this phone. It's like having a mini tablet with lots of screen space to do other things while playing games.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&ROctober 9, 2025
Hi LRP1,
We’re so glad you love your Galaxy Z Fold7. The ability to have a wider screen is definitely a game-changer. Thanks for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung merchandise
on September 16, 2025
Posted by: Jeremy
[This review was collected as part of a promotion.] I love Samsung merchandise is awesome I don't understand why everyone don't use Samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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