Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.8
(4,273 Reviews)
Rating breakdown 4,273 reviews
5 Stars
3,605
4 Stars
481
3 Stars
97
2 Stars
23
1 Star
67
88%of customers recommend this product.
(
462 out of
524)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
5
Galaxy Fold 7 is Top Tier
on August 29, 2025
Posted by: Mcbibi
[This review was collected as part of a promotion.] Galaxy Fold7 is a top of the line amongst all smartphones out there. I've been an android user all my life, and this is not me being biased cause I've tried other phones as well but, this phone, especially to all that it can offer is a gamechanger. Not mentioning Galaxy AI which makes everything easier if you know how to use it. I can't wait for the future upgrades!
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for your enthusiastic review of the Galaxy Z Fold7, Mcbibi! We’re elated to see that you see it as a game changer, especially as a long-time Android user. It’s awesome to know that Galaxy AI has made your experience even smoother and more efficient. We’re always excited to innovate and deliver features that truly enhance user experience. If you have any questions or concerns moving forward, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Verily
from Richmond, Virginia
Expertise:Intermediate
Verified Purchase:Yes
This phone makes my Z Fold 4 feel ancient. Its much lighter, so it's easier to carry and to type on the front screen with one hand. Its slimmer, so it fits nicely in my jean or stretch pant pockets. The camera is great!! and it's easy to take group photos with my Galaxy ring. I only wish that it had an Spen. I kind of miss it. This phone is a beautiful multi-tasking powerhouse, and like any other Samsung phone I've had, it just feels good in my hand when hold it 😃 I would recommend upgrading from any phone to a Z Fold 7. Its the best thing out there right now. Makes me want to upgrade everything in my life to match the caliber of this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cherise
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
I like the option of having a larger screen when needed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy z fold7
on September 26, 2025
Posted by: Chrisking
[This review was collected as part of a promotion.] This galaxy is a no good phone it's constantly blinks out and always lacking the screen
Value
1
Response from Samsung USBy R&R, September 26, 2025
Hello there Chrisking, Thank you for sharing your thoughts on the Galaxy Z Fold7. We appreciate hearing from Fold users as it helps us understand their real-world experiences. Designed to bring a laptop-like experience into your pocket, with its large display, powerful multitasking capabilities, and advanced camera system, your feedback reminds us how important it is to keep evolving the Fold series to meet everyday needs. Please note, Samsung products are covered against manufacturing defects in materials and workmanship for a limited 12-month warranty period specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, providing extended protection and additional support. Additionally, for eligible devices, you can choose to add extra coverage through Samsung Care+, which offers continued protection and support. We have partnered with uBreakiFix as an authorized repair location. With over 600 locations across the US, you're sure to find one nearby. Our Samsung Support Team is here to assist in any way. Thanks again for being part of the Galaxy community and sharing your perspective. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
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https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on September 29, 2025
Posted by: Scorpion97
[This review was collected as part of a promotion.] The samsung products have always been godd. But the ZFold is excellent.
I also enjoibthe new galaxy AI features such as Gemini Live.
Very well done.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI takes my Z Fold 7 to another level
on October 25, 2025
Posted by: ZFold7UserCT
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 7 for a few weeks and Galaxy AI makes a huge difference. The large screen and multitasking are perfect for work, but AI features take it further. I use live translation during video calls, transcript summaries for meetings, and photo assist to clean up images instantly. The Fold 7 handles everything fast and smooth. The combination of hardware power and Galaxy AI tools makes this phone the best productivity device I’ve owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I love the fold phone
on October 30, 2025
Posted by: Thefold
[This review was collected as part of a promotion.] I have had the fold for almost 3 years and I love this device. Make my life easier and simple. At work it makes managing my inventory and and work related issues easy.
Value
5
Response from Samsung USBy R&R, October 31, 2025
Hello Thefold,
Hearing that the Galaxy Z Fold continues to make both work and daily life easier after years of use is the kind of experience we love to see. The large display, multitasking, and productivity features are built for exactly that, smooth performance with less effort. Thank you for trusting the Z series devices to support your workflow for so long. We value you as a part of the Samsung community.
-Ty
Samsung Support
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Hearing that the Galaxy Z Fold continues to make both work and daily life easier after years of use is the kind of experience we love to see. The large display, multitasking, and productivity features are built for exactly that, smooth performance with less effort. Thank you for trusting the Z series devices to support your workflow for so long. We value you as a part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy Z Fold 7
on July 27, 2025
Posted by: Bebotime
[This review was collected as part of a promotion.] 1. Sleeker & Lighter Design
Samsung has trimmed down the device, making it noticeably thinner and lighter compared to the Z Fold 6. The hinge feels refined, and the phone closes almost completely flat.
Samsung has trimmed down the device, making it noticeably thinner and lighter compared to the Z Fold 6. The hinge feels refined, and the phone closes almost completely flat.
2. Larger, Brighter Displays
Both the cover and main screens are brighter and more energy efficient. The inner display still feels expansive and immersive at 7.6 inches, with minimal crease visibility.
Both the cover and main screens are brighter and more energy efficient. The inner display still feels expansive and immersive at 7.6 inches, with minimal crease visibility.
3. Durable Hinge & IP Rating
Improved hinge mechanism with better dust resistance. Rumors had suggested IP58, and it seems Samsung delivered—making this foldable more durable than ever.
Improved hinge mechanism with better dust resistance. Rumors had suggested IP58, and it seems Samsung delivered—making this foldable more durable than ever.
4. Galaxy AI Integration
AI-powered features, like live translation during calls, enhanced multitasking suggestions, and document summarization, feel baked into the OS rather than gimmicky.
AI-powered features, like live translation during calls, enhanced multitasking suggestions, and document summarization, feel baked into the OS rather than gimmicky.
5. Better Cameras
The Fold 7 uses the same camera system as the Galaxy S25+, with a notable upgrade in low-light performance and telephoto sharpness. Finally, a foldable with flagship-tier photography.
The Fold 7 uses the same camera system as the Galaxy S25+, with a notable upgrade in low-light performance and telephoto sharpness. Finally, a foldable with flagship-tier photography.
6. Battery Life
Thanks to a more efficient Snapdragon 8 Gen 4 chip and AI power management, the Fold 7 comfortably lasts a full day of moderate to heavy use.
Thanks to a more efficient Snapdragon 8 Gen 4 chip and AI power management, the Fold 7 comfortably lasts a full day of moderate to heavy use.
Value
5
Written by a customer while visiting Samsung US