Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(4,577 Reviews)
Rating breakdown 4,577 reviews
5 Stars
3,834
4 Stars
513
3 Stars
119
2 Stars
28
1 Star
83
88%of customers recommend this product.
(
625 out of
713)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Posted by: Anonymous
from Columbus, ohio
Verified Purchase:Yes
I love my phone, it's as advertise. Great features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, March 9, 2026
Ahoy Kevin Moore,
Thank you for sharing your experience with your Galaxy Z Fold7. Many users appreciate the balance of innovation and practicality found throughout the Galaxy Z Fold7. We are grateful that you chose the Galaxy ecosystem and made Samsung your preferred choice.
-Ty
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Thank you for sharing your experience with your Galaxy Z Fold7. Many users appreciate the balance of innovation and practicality found throughout the Galaxy Z Fold7. We are grateful that you chose the Galaxy ecosystem and made Samsung your preferred choice.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Jayson
from Westchester, NY
Expertise:Expert
Verified Purchase:Yes
Huge screen, fast processor and love how the phone is extremely light and thin.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the beautiful design
on March 11, 2026
Posted by: Edukem
[This review was collected as part of a promotion.] I love the beauty of the z fold7 and the Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Musicians phone!
on March 12, 2026
Posted by: SamSingTeach
[This review was collected as part of a promotion.] I love the fold. I am a music teacher who can open and play my now visible music right from phone instead of caring sheet music or an iPad. Also traveling is great with the big screen to watch my shows!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone with a few flaws
on March 13, 2026
Posted by: Galicia332
[This review was collected as part of a promotion.] I like this phone a lot bigger than my zfold 5. Great for multitasking and watching videos. My only complaint is that sometimes I feel like it doesn't detect where I tap and have to tap a couple times. Also when typing sometimes it'll randomly take me off the app and make me accidentally close app making me lose everything I wrote. It also over heated when I first bought it while charging with with wireless charger( it didn't have a case nor was i running any apps). So I just stopped using wireless charging.
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hello Galicia332,
Thank you for taking the time to provide feedback on your Galaxy Z Fold7. If you are experiencing unusual behavior with your Galaxy Z Fold7, it may be a good time to check for software updates. Software updates act like oil changes and tune-ups for your phone; they help keep everything running smoothly. They also improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to ensure your device remains in excellent condition.
To check for software updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically. If prompted, tap "Download now" and follow the on-screen instructions to install the update.
For more information about software updates, please see the link below. Thank you for your feedback and for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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Thank you for taking the time to provide feedback on your Galaxy Z Fold7. If you are experiencing unusual behavior with your Galaxy Z Fold7, it may be a good time to check for software updates. Software updates act like oil changes and tune-ups for your phone; they help keep everything running smoothly. They also improve the user interface, enhance security, and fix minor bugs. We recommend updating your software whenever a new version is available to ensure your device remains in excellent condition.
To check for software updates, swipe down from the top right corner of the screen and tap the Settings icon. Select "Software update" or "System updates," then tap "Download and install" or "Check for updates." If an update is available, it will download automatically. If prompted, tap "Download now" and follow the on-screen instructions to install the update.
For more information about software updates, please see the link below. Thank you for your feedback and for choosing Samsung.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 18, 2025
Posted by: Shadwin
Battery , Camera ,Durability ,storage, performance, Display
Written by a customer while visiting Samsung US
Customer Rating
4
4 star rating.
on August 5, 2025
Posted by: Stream96jet
[This review was collected as part of a promotion.] Everything is now good about this Z fold 7 phone. Except they removed the stylus features.
Value
4
Written by a customer while visiting Samsung US
Posted by: Miguel
from Riverside, Ca
Expertise:Expert
Verified Purchase:Yes
Great phone but the cameras are lacking. I upgraded from the Samsung Galaxy s24 Ultra and there is a huge difference between these cameras especially in the zoom quality. Compared to other phones on the market that have foldable devices some are out there have amazing cameras. You've got way cheaper phones out of China that have amazing camera quality like vivo. I paid too much for too little.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R, September 23, 2025
Hiya Miguel, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your thoughts. If you are experiencing differences in camera performance. In that case, it’s helpful to know that the Galaxy Z Fold7 is designed to balance powerful performance, a large immersive display, and multi-tasking capabilities, all while delivering high-quality photo and video experiences. The Galaxy Z Fold7 offers many camera settings and features, making it perfect for capturing high-resolution selfies and videos. The 200MP camera on your Galaxy Z Fold7, along with the next-generation ProVisual Engine, allows you to capture your favorite moments in ultra-detailed clarity in various lighting conditions. Nightography, featuring 10-bit HDR, ensures you can record vibrant and bright videos. If you’re interested in learning more about your device’s camera, please explore the online resource linked below, which covers Super HDR, high-resolution photography, different camera modes, and all the ways Galaxy AI can assist in editing. Each Galaxy device has its own unique strengths, and the Fold7 stands out for its versatility and productivity features. Thanks again for being a Samsung user. Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
Samsung Support
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https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US