Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Average customer rating
4.7
(7,758 Reviews)
Rating breakdown 7,758 reviews
5 Stars
6,359
4 Stars
1,037
3 Stars
206
2 Stars
54
1 Star
102
86%of customers recommend this product.
(
652 out of
754)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Silver Shadow (Verizon)
Customer Rating
3
Camera is disappointing
on October 2, 2026
Posted by: Johnphone
[This review was collected as part of a promotion.] Look, for a phone pushing almost two grand, the front camera setup on the Z Fold 7 is honestly pretty embarrassing.
The inner screen camera is still trapped in the past—unless your lighting is 100% perfect, your photos come out washed out, blurry, and hazy. It’s barely fine for a quick Zoom call. The cover screen selfie camera isn't much better either; it aggressively smooths out your face and gets super grainy the second you step indoors.
The only saving grace is unfolding the phone and taking selfies with the main rear sensors while using the outer screen as a viewfinder. Which works great, but let’s be real: the actual dedicated front lenses are just plain bad for a flagship.
The inner screen camera is still trapped in the past—unless your lighting is 100% perfect, your photos come out washed out, blurry, and hazy. It’s barely fine for a quick Zoom call. The cover screen selfie camera isn't much better either; it aggressively smooths out your face and gets super grainy the second you step indoors.
The only saving grace is unfolding the phone and taking selfies with the main rear sensors while using the outer screen as a viewfinder. Which works great, but let’s be real: the actual dedicated front lenses are just plain bad for a flagship.
Value
3
Response from Samsung USBy R&R, October 6, 2026
Hello Johnphone,
Thank you for your detailed feedback. The Galaxy Z Fold 7 features a 200MP main camera, an expansive 8-inch display, and versatile multitasking tools. We’re glad to hear that the rear camera selfies have worked well for you, but we’d like to address your concerns regarding the front camera's performance.
We recommend reviewing the Selfie Effects menu and reducing any enabled face adjustments or filters to achieve a more natural look. For further guidance, you can refer to Samsung's selfie settings guide, which explains these controls in detail. If you continue to experience issues such as blur or haze, our Samsung Support team is available to help assess the cameras.
Thank you for sharing your experience with Samsung!
Take the best selfies with your Galaxy phone
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your detailed feedback. The Galaxy Z Fold 7 features a 200MP main camera, an expansive 8-inch display, and versatile multitasking tools. We’re glad to hear that the rear camera selfies have worked well for you, but we’d like to address your concerns regarding the front camera's performance.
We recommend reviewing the Selfie Effects menu and reducing any enabled face adjustments or filters to achieve a more natural look. For further guidance, you can refer to Samsung's selfie settings guide, which explains these controls in detail. If you continue to experience issues such as blur or haze, our Samsung Support team is available to help assess the cameras.
Thank you for sharing your experience with Samsung!
Take the best selfies with your Galaxy phone
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone zfold7
on October 2, 2026
Posted by: M8hour12
[This review was collected as part of a promotion.] Was suspicious at first about the screen and battery longevity but ive had this phone over a year and its still doing great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on October 2, 2026
Posted by: Bettyboop0421
[This review was collected as part of a promotion.] The series love the song you know even classes has been wonderful. I also get many compliments I also recommend it to them and explain to them how I've enjoyed this phone so much this is the second one in the series on purchased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never need another phone again!
on October 2, 2026
Posted by: PNHandler
[This review was collected as part of a promotion.] I chose the z fold7 because I wanted the best of the flagship devices. I was amazed with the slim design and surprised by the durability and battery life. It's the best of both worlds a tablet and a slim phone and super fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a beast
on October 1, 2026
Posted by: MichiganMade
[This review was collected as part of a promotion.] I chose to go with the samsung fold 7 after previously using the google pixel fold. Definitely the best choice the thin profile of phone even when close makes you forget it even opens. When unfolded the ease of use when multitasking makes things so easy and quick. Also the videos and audio are amazing for something this small. Safe to say I will be sticking with Samsung long term
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New Age Fold phone
on October 1, 2026
Posted by: HumbleHittaz
[This review was collected as part of a promotion.] I chose the fold 7 because its looks really cool.Gives off a mini computer vibe.I would use this phone for business,games and overall storage for certain files..Very convenient while traveling and MPs are high
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 1, 2026
Posted by: Buellrydr
[This review was collected as part of a promotion.] I have always been a fan of Samsung. I tried switching one time and had a horrible experience, never again. I came right back to Samsung. I had a S23 Ultra, I chose to upgrade to the ZFold 7, I'm glad I did, I love this phone, it's like having a tablet in my pocket. I like being able to have multiple apps open at the same time. Will definitely be upgrading to the 8.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phones large screen
on October 1, 2026
Posted by: Kcarm13
[This review was collected as part of a promotion.] I will never go back to a regular standard cellphone again. The first time I saw the z fold I found in love with it. I love how it opens up and makes the screen so much bigger. It is easier to navigate.
Through all the apps and the web, it's also ideal for gaming and also working from your phone. I chose this phone years ago and i have no regrets.
Through all the apps and the web, it's also ideal for gaming and also working from your phone. I chose this phone years ago and i have no regrets.
Value
5
Written by a customer while visiting Samsung US