Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,675 Reviews)
Rating breakdown 7,675 reviews
5 Stars
6,298
4 Stars
1,023
3 Stars
201
2 Stars
54
1 Star
99
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
1
Internal display broken after 2 days
on July 27, 2025
Posted by: Giruto
from NEW JERSEY
Expertise:Intermediate
Just got the phone 2 days ago. I traded my z fold 6 but after 2 days of use, the internal display has 2 horizontal lines and display is broken. I liked it but will return and keep my 6 in which I think is more durable. I never dropped the phone
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for taking the time to share your experience with the Galaxy Z Fold7, Giruto. We're disappointed to see that you've experienced this, and we understand that accidents do happen. Samsung provides a 12-month limited warranty for manufacturer defects, and you also have the option to add additional coverage with Samsung Care+ on eligible devices for extended protection and support. Please reach out to us at Samsung Support, and we’ll be happy to assist you further. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is really great I wish I have one
on July 27, 2025
Posted by: Fritzlovesamsung
[This review was collected as part of a promotion.] This phone is really awesome I like it very much than iphone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Duck AI
on July 27, 2025
Posted by: CONSUMERRIGHTS
from Columbus Ohio
Expertise:Expert
Camera lens is obnoxiously large compared to how thin the phone is. but the biggest issue i have i how AI is forced as a selling point. I don't want AI and see no reason why i have to be charged more for a feature i didn't ask for or want.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy R&R Team, July 28, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! We noticed your concerns regarding the camera design and the focus on our Galaxy AI features. We want to emphasize that the Z Fold7 boasts an impressive high-resolution 200MP wide-angle camera, the same lens used in the Galaxy S25 Ultra, ensuring excellent image quality. Also, it’s worth noting that Galaxy AI is currently free, providing extra functionalities at no additional cost. We appreciate your feedback and hope you enjoy exploring the capabilities of the Z Fold7! If you ever have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best foldable yet!
on July 27, 2025
Posted by: Frankie
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 stands as Samsung’s most refined foldable yet: a device that no longer sacrifices usability for novelty. With its slim build, vivid large screens, top-flight performance, and deep Galaxy AI integration (thanks to Gemini-powered tools), it delivers compelling productivity and creative power—especially if you're ready to embrace foldable form.
Its primary drawbacks are endurance under heavy workloads, lack of stylus support, and the premium price tag. But if you value pioneering design, multitasking utility, and next-gen AI editing, it's arguably the best foldable you can buy in mid‑2025.
Its primary drawbacks are endurance under heavy workloads, lack of stylus support, and the premium price tag. But if you value pioneering design, multitasking utility, and next-gen AI editing, it's arguably the best foldable you can buy in mid‑2025.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best cell phones
on July 27, 2025
Posted by: Riceman
[This review was collected as part of a promotion.] The full phone is brutal, starting from the processor and running to the camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best fold yet!
on July 27, 2025
Posted by: The1tonyk
[This review was collected as part of a promotion.] I think the galaxy fold seven is the new best phone the refinements over the previous models make this the best fold to date
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far it’s been great!
on July 27, 2025
Posted by: Longwaldo
Expertise:Intermediate
No issues , works flawlessly. First folding phone but has surpassed my expectations.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on July 27, 2025
Posted by: JU1CYJAK3
[This review was collected as part of a promotion.] Very smooth and easy to navigate. Wish the s pen was compatible, and if it means being sacrificed for a thinner and lighter device for now then yes! Regardless, definitely recommend.
Value
4
Written by a customer while visiting Samsung US