Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(4,517 Reviews)
Rating breakdown 4,517 reviews
5 Stars
3,782
4 Stars
507
3 Stars
115
2 Stars
28
1 Star
85
87%of customers recommend this product.
(
616 out of
705)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: CMedic
from Augusta, GA
Expertise:Expert
Verified Purchase:Yes
I used the zFold5 and switch to the Samsung 25 ULTRA because of small front screen. After a few months using the ultra I started missing the Fold and the advantages it had. So I ordered the Fold 7 to see and boy the difference from the 5 to the 7 was crazy. Bigger front screen, larger screen when unfolded, and the battery life was crazy better, I would compare the battery life similar to the 25ultra i had. This phone is amazing, and I will never go back to a "regular" phone ever again!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Greatest Phone I've Ever Owned
on December 13, 2025
Posted by: PizzaVeet
[This review was collected as part of a promotion.] Forget about the outstanding Galaxy AI features, this phone is the phone to end all phones. I have a full blown tablet in my pocket at any given moment. My mind still explodes every time I open this phone. My smart phone FOLDS OPEN. I repeat... my smart phone...folds open. I still cant believe it.
I use this phone quite a bit for gaming. Its quite literally perfect for it. If you have an appreciation for cutting edge technology, and have a need to be playing video games wherever you are, this phone is a no-brainer.
Value
5
Response from Samsung USBy R&R, December 19, 2025
Hi there PizzaVeet,
Thank you for sharing such an enthusiastic experience with the Galaxy Z Fold7. The ability to unfold a full tablet experience from a pocket-sized device continues to redefine what a smartphone can be. We appreciate your insight and thank you for choosing Samsung.
-Ty
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Thank you for sharing such an enthusiastic experience with the Galaxy Z Fold7. The ability to unfold a full tablet experience from a pocket-sized device continues to redefine what a smartphone can be. We appreciate your insight and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Joe F
from New orleans, la
Expertise:Expert
Verified Purchase:Yes
Only had the phone for 7 days before the inside screen broke. I was excited about getting it. Very disappointed that is so fragile. Guess I'll be keeping my S24 ultra.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 16, 2025
Hi there Joe F,
Thank you for sharing your experience with the Galaxy Z Fold7. This device combines advanced foldable design with immersive display technology. We value your feedback on screen performance, helping us focus on ongoing innovation to improve durability and long-term reliability across the Fold series. Please note, Samsung products are covered against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also purchase additional coverage through Samsung Care+ on eligible devices for extended protection and support. For eligible devices, coverage can be added via Samsung Care+. We encourage you to contact our Samsung Support Team to learn about your warranty options. More details about our partnership with uBreakiFix are available, which may be a nearby repair location offering same-day service if available. Thank you for being part of the Samsung family and for your valuable feedback.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. This device combines advanced foldable design with immersive display technology. We value your feedback on screen performance, helping us focus on ongoing innovation to improve durability and long-term reliability across the Fold series. Please note, Samsung products are covered against manufacturing defects in materials and workmanship under the 12-month limited warranty included with each item. You can also purchase additional coverage through Samsung Care+ on eligible devices for extended protection and support. For eligible devices, coverage can be added via Samsung Care+. We encourage you to contact our Samsung Support Team to learn about your warranty options. More details about our partnership with uBreakiFix are available, which may be a nearby repair location offering same-day service if available. Thank you for being part of the Samsung family and for your valuable feedback.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Tiffany
from New Jersey
Verified Purchase:Yes
I just got my phone about a month ago and it keeps hard shutting off, often while I am using it. Hope I can get a replacement.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R, February 26, 2026
Hey Tiffany,
Thank you for reaching out to us about your Galaxy Z Fold7. We understand that it can be frustrating when your device is not performing as expected. Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, specific to each product.
You also have the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. For eligible devices, we partner with uBreakiFix as an authorized repair service. You can take your device to any of the 600 locations across the U.S. for repairs.
For more details, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Thank you for reaching out to us about your Galaxy Z Fold7. We understand that it can be frustrating when your device is not performing as expected. Samsung products are covered against manufacturing defects in materials and workmanship by a limited 12-month warranty, specific to each product.
You also have the option to add extra coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. For eligible devices, we partner with uBreakiFix as an authorized repair service. You can take your device to any of the 600 locations across the U.S. for repairs.
For more details, please contact our Samsung Support Team. We are here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The Fold 7: The Best Yet, and It's Not Even Close
on August 24, 2025
Posted by: DenverGadgetUser
[This review was collected as part of a promotion.] Look, I've had every Fold since the 3, and I can tell you that the Fold 7 is the one they've been building up to. The difference is just wild. The thinness and lightness are amazing—it finally doesn't feel like a bulky gadget. It's just a sleek, powerful phone that unfolds into a tablet.
This phone is literally with me all day. On my commute on the light rail, I'll use the cover screen to check a few emails or texts, and when I'm on a plane, the big screen is perfect for watching movies or playing Diablo Immortal.
This phone is literally with me all day. On my commute on the light rail, I'll use the cover screen to check a few emails or texts, and when I'm on a plane, the big screen is perfect for watching movies or playing Diablo Immortal.
Multitasking with multiple apps open at once? A total game-changer. The Galaxy AI features are super helpful, too. I've used them to quickly edit things before I send it. It summarize long articles with the browser.
And the battery life? Insane. I use it all day long and still have 30% left by the time I'm ready for bed. Honestly, my only problem is that I just can't put it down.
Value
5
Written by a customer while visiting Samsung US
Posted by: Docc
Expertise:Intermediate
Verified Purchase:Yes
Amazing device. The upgrade we've been waiting for.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome device
on September 7, 2025
Posted by: Ozfest
[This review was collected as part of a promotion.] Utilizing AI with this device has been live changing. I use this feature on a daily. I love that I can remove unwanted things from a picture.
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Thank you for sharing your experience with the Galaxy Z Fold7! We're really glad to see that the Photo Assist feature has been so helpful for you in removing unwanted elements from your pictures! You might also enjoy exploring the Gallery app's editing options, where you can change a photo’s perspective, add filters, and even create your own custom stickers and GIFs! If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. Your feedback is important, and we're here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Dsmsung is the ultimate
on September 7, 2025
Posted by: Chuckyy
[This review was collected as part of a promotion.] The new Ai top of its game on the new7 fold just cant get enough of it
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Thank you so much for your enthusiastic review of the Galaxy Z Fold7, Chuckyy. We appreciate your feedback and love to see that you can't get enough of your Z Fold7! It's awesome to see that you're utilizing the AI features. The Z Fold7 has features, such as side-by-side photo editing, Instant Slow-mo, the audio eraser, the interpreter, as well as the Now brief and Now bar. We hope that you continue to enjoy everything about the Z Fold7, and if you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US