Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,430 Reviews)
Open Ratings Snapshot
Rating breakdown 4,430 reviews
5 Stars
3,724
4 Stars
493
3 Stars
109
2 Stars
27
1 Star
77
88%of customers recommend this product. 
(
557 out of 636
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
Light, Thin, Fast
on September 1, 2025
Posted by: degjoe77
from houston, tx 77011
Expertise:Expert
Verified Purchase:Yes
Light, Thin, Fast, outer screen is great and of course the big screen is also
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Perfection -1
on September 1, 2025
Posted by: Anonymous
from Colorado
Expertise:Expert
Verified Purchase:Yes
Perfection in every way except for an s pen. It doesn't matter how often you use it, when you're messing with Excel spreadsheet, you want one. You just took this from the world's most perfect business phone to the world's greatest multimedia phone. I hope that was your intention
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, James! We truly appreciate your feedback. We understand the vital role the S Pen plays for many users, especially when it comes to tasks like working with your Excel spreadsheets. While the S Pen remains a valuable part of the Galaxy lineup, our top priority with this latest iteration was delivering the lightest and thinnest Galaxy Z series experience yet. This focus on maximizing portability offers a new level of convenience and versatility that we believe enhances the overall user experience. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. We’re excited for you to explore all the possibilities the Galaxy Z Fold7 has to offer! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Fold 7 --Switch from the S20 Ultra
on September 2, 2025
Posted by: JB Smooth
Verified Purchase:Yes
Works great and was seamless to transition. Wish the batter life was better, but for all the tech in the phone, so far it works to my satisfaction. I would recommend.
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Looks can be deceiving
on September 2, 2025
Posted by: Roadstar99
Verified Purchase:Yes
I was kind of disappointed when I received the Zfold 7 in the mail. I expected it to be a little longer and the outer screen a little wider so needless to say when I did receive it, I felt cheated otherwise It is a nice phone. A step up from the original Z fold I first purchased. It was a tossup between purchasing S 25 ultra and Z fold 7. if I could I’d trade for the android S 25 ultra in a heartbeat.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold 7! We see that you were a bit disappointed with the outer screen size, but it's great to see that you view it as a nice upgrade from the original model. While we acknowledge your concerns, we’d like to highlight some impressive features of the Z Fold7. The cover screen is now 6.5 inches, providing more space for your activities. When you open it up, the main screen measures a substantial 8 inches! This wider screen significantly enhances multitasking and allows you to do more at once. Additionally, the cover screen has a 21:9 aspect ratio, similar to regular smartphones, making typing feel more natural and comfortable. Once again, we appreciate your feedback. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Zfold 7
on September 2, 2025
Posted by: Damon Sleeper
from St. LOUIS
Expertise:Intermediate
Verified Purchase:Yes
Probably had 5 of these foldables. Tried others and kept going back to the Zfold. Love it!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on September 2, 2025
Posted by: Yuyycn
Expertise:Expert
Verified Purchase:Yes
It is so much thinner and responsive than my old Fold 4 that I traded in.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgrade
on September 2, 2025
Posted by: George
Expertise:Intermediate
Verified Purchase:Yes
I went from a fold three to a fold 7 and I have to say I'm very pleased.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything and more
on September 2, 2025
Posted by: Leah
from Lexington, SC
Expertise:Intermediate
Verified Purchase:Yes
Everything and more! Ive converted my friends from competitor brands to this because of how amazing it is. I have been a fan since the Note series, then the S series, and now the Z series. People ask me to use my phone over their own for puctures, videos, google lense, ai etc. Far superior phone to any out there and im more of a fan than every before which i didnt think possible!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for your amazing review of the Galaxy Z Fold7, Leah! It’s exciting to see you’ve converted your friends from other brands and that they ask to use your phone for pictures and videos. That really speaks to the quality of our camera and the capabilities of the Z Fold7. We designed the Z Fold7 device to offer an awesome experience, whether you're using Google Lens to capture details or exploring the power of our Galaxy AI features. It's also great to know that your journey with Samsung started with the Note series and carried through the S series, all the way to the Z series. Your loyalty and passion mean so much to us. We hope you continue to enjoy everything the Z Fold7 offers and discover even more features that impress you. For any questions or concerns, don't hesitate to reach out to us at Samsung Support. Thank you for being part of the Samsung family! -Kelvin
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Written by a customer while visiting Samsung US
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