Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,184 Reviews)
Rating breakdown 7,184 reviews
5 Stars
5,914
4 Stars
938
3 Stars
183
2 Stars
51
1 Star
98
87%of customers recommend this product.
(
652 out of
750)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
4
Love it and sometimes don't
on June 29, 2026
Posted by: DRuffing
[This review was collected as part of a promotion.] I love this phone 96% of the time but there's a few quirks that drive me insane occasionally like frozen screen or screen not transferring to the other when opening or closing like it's supposed to. And could be brighter for outside use. Other than that it's great so far
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It is a great device ultimately able multi task
on June 29, 2026
Posted by: Teddytmw
[This review was collected as part of a promotion.] Grea phone in every aspect of the current tech demand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: Kinggy
[This review was collected as part of a promotion.] I enjoy watching movies on its huge and very clear screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down my most favorite out of all the folds
on June 29, 2026
Posted by: Okoro87
[This review was collected as part of a promotion.] Very fast efficient and the the battery is alot bigger than the last fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z fold phone
on June 29, 2026
Posted by: Jammin
[This review was collected as part of a promotion.] A very solid phone that works well with only one main issue was my bluetooth died and has not worked. Rest if the phone is fine
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 28, 2026
Posted by: Fold 7
Expertise:Expert
Great phone, need a case , its lighter and thinner
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, June 29, 2026
Hello Fold 7,
Thank you for sharing your thoughts on the Galaxy Z Fold 7. Its lighter design, slimmer profile, and expansive foldable display provide a premium feel for everyday use. We are glad to hear that you are enjoying the phone so far. A case can be a helpful addition for added confidence while carrying it daily. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold 7. Its lighter design, slimmer profile, and expansive foldable display provide a premium feel for everyday use. We are glad to hear that you are enjoying the phone so far. A case can be a helpful addition for added confidence while carrying it daily. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Favorite phone in years, but with one big flaw
on June 28, 2026
Posted by: Matt
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone is nearly perfect. I upgraded from the 5 and the slimmer dimensions, upgraded hinge, better screens, and new snapdragon chip were all noticeable improvements. At this point the screen crease is not longer noticeable unless youre a reviewer splitting hairs at specific angles.
I only have three main issues with thr Fold 7. I still wish the closed phone had thrnsame dimensions as the S26 Ultra. I still run into some unoptimized apps with weird sizing on the phone and I use the top screen more heavily for general use. Second, I wish the cameras were UDCs again. It makes the phone feel more premium and I never had an issue with the face cams.
My biggest complaint is the battery life, however. I appreciate the slimness, but my 5 lasted all day with no problem, but my 7 needs to be topped up at least once in the afternoon, with light use. The more efficient Snapdragon chip was not enough to compensate for the limited capacity and it was very noticable right away. Definitely the fastest draining phone I've had and why I'll be upgrading sooner than I normally would.
My biggest complaint is the battery life, however. I appreciate the slimness, but my 5 lasted all day with no problem, but my 7 needs to be topped up at least once in the afternoon, with light use. The more efficient Snapdragon chip was not enough to compensate for the limited capacity and it was very noticable right away. Definitely the fastest draining phone I've had and why I'll be upgrading sooner than I normally would.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R, June 29, 2026
Hola Matt,
Thank you for sharing such a thoughtful review of the Galaxy Z Fold7. The slimmer design, improved hinge, and powerful Snapdragon performance clearly made a strong impression, and it is great to hear the displays and crease have felt like meaningful improvements. Your feedback about app sizing, camera placement, and battery endurance is especially valuable because these details shape the everyday foldable experience. Thank you for choosing Samsung.
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing such a thoughtful review of the Galaxy Z Fold7. The slimmer design, improved hinge, and powerful Snapdragon performance clearly made a strong impression, and it is great to hear the displays and crease have felt like meaningful improvements. Your feedback about app sizing, camera placement, and battery endurance is especially valuable because these details shape the everyday foldable experience. Thank you for choosing Samsung.
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on June 27, 2026
Posted by: ScarletRose
[This review was collected as part of a promotion.] I am in love with the galaxy z fold 7. Gaming and streaming has never been easier on a phone! And the sketchbook is superb! Im an artist and drawing has been difficult with my arthritis but that app has made a huge difference! And the galaxy AI is super helpful in so many ways! I cannot express how much this phone has changed my experience.
Value
5
Written by a customer while visiting Samsung US