Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,681 Reviews)
Open Ratings Snapshot
Rating breakdown 7,681 reviews
5 Stars
6,302
4 Stars
1,024
3 Stars
202
2 Stars
54
1 Star
99
87%of customers recommend this product. 
(
652 out of 752
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
4 out of 5
4
GALAXY Z fold 7
on August 10, 2026
Posted by: Theonlyone
[This review was collected as part of a promotion.] Solid device, build quality is great, few things instead of making the phone thin put better cooling and faster charging bigger battery. Only complaint device over heats.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I'm really enjoying my Galaxy Z fold 7
on August 10, 2026
Posted by: Sukhmalhotra
[This review was collected as part of a promotion.] I’m really enjoying my Galaxy Z Fold7. The phone is fast and responsive, with great features and smooth performance. It’s also comfortable to handle and feels well-designed. Overall, I’m very happy with the phone and my experience so far.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone/tablet
on August 10, 2026
Posted by: Alexander
[This review was collected as part of a promotion.] I chose to upgrade to a galaxy z fold 7 from my z fold 4. I normally upgrade more frequently than that, but the previous 2 generations seemed like minor upgrades. This phone was the first to be similar weight and thickness to a regular slab phone when folded and that made a HUGE difference!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone and tablet in one. Perfect Screens
on August 10, 2026
Posted by: Szmvel
[This review was collected as part of a promotion.] I use my Samsung Z fold everyday for work, multitasking,gaming, etc. This is the perfect device and I fell in love with it the first day I bought it. Go Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose samsung
on August 10, 2026
Posted by: Jbg1966
[This review was collected as part of a promotion.] Good tough phone. Why I chose samsung phones. Reliable phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on August 10, 2026
Posted by: Jacoby
[This review was collected as part of a promotion.] Amazing phone, havent had any problems at all with it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Z fold 5 not 7. Love the phone
on August 10, 2026
Posted by: Danobannano
[This review was collected as part of a promotion.] I love this phone, but I wish the battery was better. And I wish the camera was better, such as an ultra. I miss my ultra for those reasons, but I do love the screen and the fold.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I was looking forward to this newer model
on August 10, 2026
Posted by: Lovesamsungs
[This review was collected as part of a promotion.] I chose this model because I was very impressed with the z4, but I have had many problems with the internal screens failing and had to get it replaced twice, until I accidentally ran it over a third time ugh.
Value
3 out of 5
3
Response from Samsung USBy R&R, August 17, 2026
Hello there Lovesamsungs,

Thank you for choosing the Galaxy Z Fold7 and for continuing your Z Series experience with Samsung. With its expansive inner display, powerful multitasking capabilities, and refined foldable design, the Galaxy Z Fold7 is designed to enhance both productivity and entertainment. We understand how frustrating repeated internal screen failures can be, especially after enjoying your previous Z Series experience. Your feedback is valuable as we continue to refine Samsung's foldable devices.

uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/


-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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