Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(5,647 Reviews)
Rating breakdown 5,647 reviews
5 Stars
4,693
4 Stars
679
3 Stars
146
2 Stars
39
1 Star
90
87%of customers recommend this product.
(
636 out of
729)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
3
Good product. Needs a lot of basic improvements.
on April 27, 2026
Posted by: TheFirstMan
[This review was collected as part of a promotion.] Screen/s are too dim. Hard to see them in the sun. Even on full brightness.
Speaker is too low. Can hardly hear low talking individuals when speaker is enabled. Same with music.
When I open the camera, more often than not it shakes and I have to hit my phone for it to stop.
Chargers have to be in perfect condition or they will take 3 hours to charge the phone.
Wireless charging is almost impossible with a case on, due to the exaggerated camera bump.
Apps do not update as frequently as they need to, which leaves many bugs left unattended.
Camera should have a much better Macro option. As of now, theres none. And you can't really get too close to the subject, or the camera will not focus.
Speaker is too low. Can hardly hear low talking individuals when speaker is enabled. Same with music.
When I open the camera, more often than not it shakes and I have to hit my phone for it to stop.
Chargers have to be in perfect condition or they will take 3 hours to charge the phone.
Wireless charging is almost impossible with a case on, due to the exaggerated camera bump.
Apps do not update as frequently as they need to, which leaves many bugs left unattended.
Camera should have a much better Macro option. As of now, theres none. And you can't really get too close to the subject, or the camera will not focus.
The large screen is a great experience. And the phone itself is fun. But the aforementioned details do make one question if they made the right purchase.
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever !
on April 27, 2026
Posted by: JQ99B2
[This review was collected as part of a promotion.] This is my third ZFold device so my opinion will be very biased. First let say that I am very brand loyal to a product line that meets my needs,before the zfold family i owned all Motorola phones dating back to the flip series.The Z Fold 7 is in my opinion a gigantic leap in personal device engineering. Every part of the Zfold 7 is an improvement over its previous iteration. The tablet like features have lured my time away from my McBook Pro Desktop and Pro Tablet.I have traveled internationally with this phone and photos and communication with it have been excellent. The Galaxy AI features are like having your own personal assistant. The future is very bright for the Zfold line I can only imagine what the ZFOLD will look like in the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Grower and a shower
on April 27, 2026
Posted by: Matchu
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 never fails to draw attention whenever I pull it out of my pants. Almost everyone asks what device I’m using be warned it can draw some attention. It’s excellent for showing photos and giving map directions to others, thanks to the large display.
The battery easily lasts all day, even with heavy use, and the slim, durable design makes it comfortable to carry. That said, the thin form factor does have a downside, I’ve actually worn a hole in my pocket where I keep it.
Multitasking is where this phone really shines. The split-screen feature works great for cross-referencing apps, and I can even use Samsung Galaxy AI while navigating in maps. For example, I can ask for food recommendations nearby, and it consistently suggests great spots no more long “what do you want to eat?” debates and settling for greasy fast food.
Overall, I love this phone and would definitely recommend it if the price tag doesn’t scare you away. It's the closest thing ive had to a workstation in my pocket.
The battery easily lasts all day, even with heavy use, and the slim, durable design makes it comfortable to carry. That said, the thin form factor does have a downside, I’ve actually worn a hole in my pocket where I keep it.
Multitasking is where this phone really shines. The split-screen feature works great for cross-referencing apps, and I can even use Samsung Galaxy AI while navigating in maps. For example, I can ask for food recommendations nearby, and it consistently suggests great spots no more long “what do you want to eat?” debates and settling for greasy fast food.
Overall, I love this phone and would definitely recommend it if the price tag doesn’t scare you away. It's the closest thing ive had to a workstation in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not great?
on April 27, 2026
Posted by: SgtChiefN
[This review was collected as part of a promotion.] Galaxy AI
so while I am overall please with this device. The center screen has developed some pixel issues early on compared to my previous z fold phones. It hasn't migrated elsewhere yet but is continuing to be a bit of a sore spot when trying to use the main center screen for watching media. I do wish the S Pen was back with this model but I have third party syslus' that I use sometimes. I love the Samsung eco system but I wish this device did not develop a screen blemish on the main center screen
so while I am overall please with this device. The center screen has developed some pixel issues early on compared to my previous z fold phones. It hasn't migrated elsewhere yet but is continuing to be a bit of a sore spot when trying to use the main center screen for watching media. I do wish the S Pen was back with this model but I have third party syslus' that I use sometimes. I love the Samsung eco system but I wish this device did not develop a screen blemish on the main center screen
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on April 27, 2026
Posted by: Foldlover
[This review was collected as part of a promotion.] I love this phone. I use it for reading books and watching videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great experience with the Fold 7
on April 27, 2026
Posted by: Dranomax
[This review was collected as part of a promotion.] For the most part owning the Galaxy Fold 7 has been a great experience. I really enjoy being able to do basic things on the front screen that works out really great but I also enjoy being able to open it up and having the full experience of the full screen on the inside. It would be nice if more apps were built for that. That's the only downside to it, a lot of apps aren't really built for the unfolded double screen. It'd be nice if things actually filled it out.
I have found several games that work really great on that and take up the full screen and it's really good for watching YouTube videos and things like that. I use it mostly for social media and things like that.
I do enjoy the Galaxy AI features. I've used those a lot to take pictures of things and use the AI to identify them, investigate them, and research them. For the most part I'm pretty happy with it and don't regret buying the Fold 7 one bit.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Torkil Fold Z
on April 27, 2026
Posted by: torkil
[This review was collected as part of a promotion.] The phone works well, large screen protection continues to give you a perspective of fragile vulnerability and as you open it it feels is going to do the same thing the old fold would do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
end of the tablet
on April 27, 2026
Posted by: Slappy863
[This review was collected as part of a promotion.] I love this fun so much! so easy to just unfold and just scroll doom. I dont need to take out my tablet or anything its all in my hand when I want a bigger screen. I dont even think about trading it in anytime soon. its the perfect phone for me end of story!
Value
5
Written by a customer while visiting Samsung US