Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,330 Reviews)
Rating breakdown 7,330 reviews
5 Stars
6,030
4 Stars
962
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
Honest review of Samsung Galaxy Fold 7
on August 23, 2025
Posted by: ScubaDee
[This review was collected as part of a promotion.] I was hesitant to "upgrade" to this as I purchased the original Fold. It was an abysmal failure in my opinion. Primarily due to the lack of touch screen on the front. I use Samsung notes heavily!
My device is routinely used for checking email, texts, video conferences, and taking photos for my business. The images are clear and crisp. Since I handle social media for several companies, a good camera is a must. Normal resolution is stellar, full resolution is out of this world! Since I am older, I tend to manipulate images on my desktop. With the Fold 7, I have been able to do it on the fly and post immediately if needed instead of waiting.
I occasionally play games during downtime. Graphics and the response times are light-years ahead of my Galxy S22 Ultra. The screen is bright and very responsive. Spreadsheets can be updated easily and access to adequately view contracts and PDFs is a bonus. I have not had the device long enough to run it through all it's paces yet but I am happy with this purchase overall.
The biggest negative and disappointment for me is the lack of S pen support as I use the note function daily. Since it has a front touch screen, I made an assumption. I knew it did not have a built in stylus due to it's slim design, but having to revert to an old clunky one is ridiculous. I had to go searching for a pen with a rubber tip which I wasn't sure I still owned!
My overall experience has been positive and I'm happy with my purchase.
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7! It’s great to know you’re enjoying the clear and crisp camera quality. WE're glad that you've ben able to help you capture stunning images for your business and social media. We love to see that your overall experience has been positive, and we're glad to that the improved graphics and responsiveness have improved your gaming experience. We noticed your concern about S Pen support. While the S Pen is a valuable part of our Galaxy lineup, our focus with the Fold7 was to create the lightest and thinnest Galaxy Z series experience yet. Maximizing portability was a key priority in this design. If you ever need assistance or have any questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful Graphics
on August 23, 2025
Posted by: Kupid
Wonderful product easy to use and the graphics are Wonderful
Written by a customer while visiting Samsung US
Customer Rating
1
This phone, Z-FOLD7, is my 4th in the FOLD series
on August 23, 2025
Posted by: Imdeafashell
[This review was collected as part of a promotion.] Regardless of any AI or A.I. in any device I've used so far including, Sorry can't say,ALL the Big Ones, most important is the interface between me and my phone! (Regardless of device, S24U, Fold,) and it's been the best with my Fold6.
So far the transfer of the Big Everything was 2 disaster in a row.
And Now the Front Screen on my Brand New Phone is dead!😵💫
So far the transfer of the Big Everything was 2 disaster in a row.
And Now the Front Screen on my Brand New Phone is dead!😵💫
Value
1
Response from Samsung USBy R&R Team, August 25, 2025
Thank you for your feedback! We love to see that you are enjoying the Galaxy AI features of the Fold7. To better assist you with any concerns you’re encountering, we’d like to gather some additional information. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please reach out to us at Samsung Support so we can work together to enhance your experience with your Z Fold7. Your satisfaction is very important to us! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
The camera is much better than previous Folds.
on August 22, 2025
Posted by: Velocity216
[This review was collected as part of a promotion.] The screen is much larger and the camera better than previous fold devices. There are more ringtone options, but not as many edge lighting options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible phone!
on August 22, 2025
Posted by: Rodcerv
[This review was collected as part of a promotion.] I'm loving my new phone, I switched from iphone and let me tell you I made the right decision. I had been wanting something new, something diferent and im glad I bought the Fold 7. I love the fact that you basicaly 2 phones and can switch in between a small sceen and a big screen. Im still learning all the features samsung and Android offers along with Galaxy AI and its all so exciting. Overall I am really happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Z Flip4
on August 22, 2025
Posted by: Cupcake
[This review was collected as part of a promotion.] I would really love to have the new Zflip fold. I have the Zflip 4 and it has been the best phone I've ever owned. I love all Samsung products. They are durable and reliable. Samsung 4 life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on August 22, 2025
Posted by: Moesamsunglover
[This review was collected as part of a promotion.] I love this product I can use it for anything in my life and I love to use it at my work too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love the features
on August 22, 2025
Posted by: RealDealHolyfield
[This review was collected as part of a promotion.] The galaxy ai in particular is great,big foldable screen, durable, overall great. I switched from iPhone to my fold 7. Best choice I've made!!
Value
5
Written by a customer while visiting Samsung US