Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(5,521 Reviews)
Open Ratings Snapshot
Rating breakdown 5,521 reviews
5 Stars
4,588
4 Stars
662
3 Stars
144
2 Stars
39
1 Star
88
87%of customers recommend this product. 
(
634 out of 727
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
4 out of 5
4
Almost hits a home run !
on April 13, 2026
Posted by: Yipman
[This review was collected as part of a promotion.] This phone does everything great that it advertises. However old habits die hard. I find myself not using the flip open to bigger screen nearly as much as I thought,so I end up using a phone that is too narrow to type on. Everything looks great but needs to be wider. I woukd recommend jumping to the flip 8 or beyond to avoid the too narrow. AI is nice for Google searches. Ive become very happy with the extra smarts it brings
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best fold yet.I can't wait to see what's next!
on April 13, 2026
Posted by: xIEthanHuntIx
[This review was collected as part of a promotion.] ​If you haven’t checked out a Samsung Fold phone yet, do it now. Go to a store and see for yourself; you will be extremely happy you did. I’ve owned many Galaxy devices, and the Fold 7 is easily the best. It is a total workhorse. The Galaxy AI is incredible for everything: work, gaming, research, data analysis, and project planning.
​The versatility is insane. One of the cleverest features is folding the device in half to use the bottom as a mousepad while maintaining the top screen. It’s like having infinitely adjustable screen sizes. For gaming, this is a literal game changer. In the hunting game I play, I can scale the screen perfectly to match the rifle scope. Every shot is perfect because the scale is exactly what it needs to be.
​Almost every app scales beautifully to full screen. I haven't found an app yet where it doesn't work. The only minor thing I’ve noticed is that certain cases don't work with the phone's design, but that isn’t a dealbreaker—you just have to find the right one.
​If you are in the market for a device that will change your life, the Galaxy Z Fold series is it, 100%. If you’re on the fence, go check one out at a retailer or Samsung store. You won’t regret it. It is an absolute powerhouse that redefines what a mobile device can do.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Major upgrade from Fold 4!
on April 13, 2026
Posted by: Cjfamily
[This review was collected as part of a promotion.] I upgraded to the Fold 7 from the Fold 4, and it has been a huge upgrade overall. The larger screen feels much better for multitasking, media, and everyday use, and Samsung really did a great job reducing the thickness. It feels more refined, easier to hold, and much better to carry throughout the day.
Battery life has also been a major improvement for me and is one of the biggest changes I have noticed. It lasts much better through normal daily use, which has made a real difference coming from the Fold 4.
Galaxy AI has been a nice addition, especially with the photo editing features. We have used it with kids’ photos to help create a better shot when it is nearly impossible to get all three kids looking at the camera at the same time. Samsung includes AI photo editing features like Photo Assist on the Fold 7, and that has been one of the most useful extras for us.
Overall, the bigger display, thinner design, better battery life, and helpful photo editing tools have made this a very worthwhile upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z fold
on April 13, 2026
Posted by: Cajun91
[This review was collected as part of a promotion.] Galaxy Z fold 7 is all around great experience great with organization easy to set-up and if you get confused of what your trying to do in the moment you can always use Galaxy A.I!! It makes life easier in a busy business world Cajun and fun at home!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Flod 5
on April 13, 2026
Posted by: MHChitown
[This review was collected as part of a promotion.] I do not have the most recent Z Flod 7 I am still using the Z Fold 5, but that just gets to show how durable these phones are, I have really liked getting more familiar with the Galaxy AI feature and I am starting to like it more even though I am not that technical ( I'm 64), I don' use it much but I feel once I am more comfortable with it I will.
I love the phone it makes looking up items or information easier with the larger screen, I have not had any problems with it. And I do see some reviews that talk about the screen wearing out in the middle, I have not had that issue and like I said I have the 5 not the 7. So I believe it is a great phone reliable, durable, convenient, and perfect for older users like me.
I do all my work business on the phone as well as personal day to day things it is great for traveling and social media, and of course pictures!
I would in dude a picture but my only camera is the phone sooooo.....
Thank you I am sure I will stick with the Z Fold since I have had it since the 1st one was released!
I hope to get the new 7 but may just wait for the 8 if I can!
M.H.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite
on April 13, 2026
Posted by: Gadget316
[This review was collected as part of a promotion.] Out of all the Z folds I've had, this one is my fave. I can use it as a regular phone when folded, and it turns into a mini tablet when it's open. Excellent for watching videos, writing short emails, and occasionally serving as my laptop's secondary monitor if I truly need one.
I can't live without the AI feature and Bixby anymore; they make my life so much simpler, especially when I'm driving.
Samsung did a fantastic job with the Z Fold 7 compared to the earlier foldables. Since the launch of the Z Fold, I have been waiting for this screen aspect ratio.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to use fun to use
on April 13, 2026
Posted by: 149ergrl
[This review was collected as part of a promotion.] Using this phone first work especially helpful on the go. I am able to accomplish all my tasks, reports etc. This is my 3rd fold and looking forward to my next one. I turn in my used and still always in perfect shape just enjoy getting the latest version. Using the AI really helps move things quicker when designing or preparing for presentations or new projects.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phenomenal device
on April 13, 2026
Posted by: Mashu2021
[This review was collected as part of a promotion.] I was hesitant when I kept on seeing people with the previous versions and their devices were always broken...either the front screen didnt work or the inside screen was damaged to where they could only use one side...but I thought to myself that I would take a chance on this new model the ZFold7. My brother in law said dont do it but I had done some research and found out that this was a new and improved model. So I got the bundle with the phone and the Galaxy Watch 8 Ultra. This device has been the best ever since I purchased it. Great advanced features and the graphics are amazing. The volume is outstanding! I dont have to turn it all the way up to hear video and music. Its great!! Also the fact that Samsung improved the technology of the middle of the inside of the phone to where I dont see a crease, is relieving. That was one of the main issues I saw in the older models. I also love the fact that there are so many customization tools and apps I can download not only for free, but that also make my phone pop and its amazing to know I can customize my phone to fit my mood and personality. I also really love that this phone turns into a mini tablet so I can sign documents and fill in forms and contracts, something I wasn't able to do on the last phones I owned. I really am thankful that I was able to get this product. A++ to Samsung for the updated model!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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