Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(5,521 Reviews)
Rating breakdown 5,521 reviews
5 Stars
4,588
4 Stars
662
3 Stars
144
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
634 out of
727)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
Love this phone for the most part
on April 13, 2026
Posted by: YoshiX
[This review was collected as part of a promotion.] I love this phone in so many ways but coming from using an ultra phone I miss the stylus and better cameras without a doubt, I am glad it has the newer chip and newer Galaxy AI and I use the features fairly often
I currently give it a 4.5 but would round it up to 5
I currently give it a 4.5 but would round it up to 5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera and thickness.
on April 13, 2026
Posted by: Sadlydisappointed
[This review was collected as part of a promotion.] I went from a Galaxy S23 to the Galaxy Z Fold 7. I figured With the Fold being the Galaxy (Flagship) it would be equal to the same model of Galaxy (flagship). It was not. I went from having a 100x zoom to only going to 36. The focus on smaller items in not even close to as good on the Fold as well. Such a HUGE let down. I use my phone for work and am constantly needing to use my cameras zoom. What is the point of bragging about how thin a phone is if the camera on the phone sticks out past the phone. The Galaxy AI kept trying to force me to set up voice activation. It provided no way to back out of it with out closing the window it forces you to go to whenever the phone decides. During what every you are doing it would just force open a new screen to make you set up voice activation. I have since turned the Galaxy AI feature off in hopes it will no longer try and force me to set it up.
Value
3
Response from Samsung USBy R&R, April 15, 2026
Hello there Sadlydisappointed,
Thank you for the detailed comparison. The Galaxy Z Fold7 offers a unique form factor focused on flexibility and multitasking. Your feedback regarding camera performance and usability highlights how different features matter depending on how the device is used.
The Galaxy Z Fold7 comes equipped with a variety of camera settings and features that are perfect for capturing high-resolution selfies and videos. You can easily take a selfie from the Cover screen, adjust your preferred shooting settings, and use Galaxy AI editing tools to customize your photos. With its 200MP camera and the next-generation ProVisual Engine, you can capture your favorite moments in ultra-detailed clarity across all lighting conditions. The Nightography feature, which includes 10-bit HDR, ensures vibrant, bright video recordings.
While the Galaxy S series is renowned for its camera system, the Galaxy Z series is making a significant impact in its own right.
If you are setting up voice activation on your device, you may not be prompted to enable it if you disable it. However, some AI features can be turned off directly in the settings of individual apps, such as the Phone, Notes, Camera, Gallery, Samsung Messages, Samsung Health, and SmartThings apps. To disable these features, open the app, access its settings, and turn off the desired AI feature. Be sure to restart your device after making these changes to ensure they take effect.
For more information, please review our online resources linked below. We appreciate your feedback and thank you for being part of the Samsung family.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for the detailed comparison. The Galaxy Z Fold7 offers a unique form factor focused on flexibility and multitasking. Your feedback regarding camera performance and usability highlights how different features matter depending on how the device is used.
The Galaxy Z Fold7 comes equipped with a variety of camera settings and features that are perfect for capturing high-resolution selfies and videos. You can easily take a selfie from the Cover screen, adjust your preferred shooting settings, and use Galaxy AI editing tools to customize your photos. With its 200MP camera and the next-generation ProVisual Engine, you can capture your favorite moments in ultra-detailed clarity across all lighting conditions. The Nightography feature, which includes 10-bit HDR, ensures vibrant, bright video recordings.
While the Galaxy S series is renowned for its camera system, the Galaxy Z series is making a significant impact in its own right.
If you are setting up voice activation on your device, you may not be prompted to enable it if you disable it. However, some AI features can be turned off directly in the settings of individual apps, such as the Phone, Notes, Camera, Gallery, Samsung Messages, Samsung Health, and SmartThings apps. To disable these features, open the app, access its settings, and turn off the desired AI feature. Be sure to restart your device after making these changes to ensure they take effect.
For more information, please review our online resources linked below. We appreciate your feedback and thank you for being part of the Samsung family.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Exceeds expectations
on April 13, 2026
Posted by: Jeffthegreat
[This review was collected as part of a promotion.] For my first foldable, this phone exceeds my expectations. I will never go back to a standard slab phone. Maybe it could have a slightly better battery life. I also wish the inner folding screen protector was a little more durable. Other than that, i really can't think of anything negative to say about this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The screen the screen the screen,
on April 13, 2026
Posted by: Mikemike
[This review was collected as part of a promotion.] The screen make everything from work productivity to gaming and social media entertaining. Battery lasts all day.,and watching movies feels great...only wish the screen on movies fill the entire screen but the wide screen ratio make it difficult. I use both screens the small screen is good for one hand typing and the big screen for when you want to read at night...and the processor is fast ...this is the best innovation since sliced bread. Lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Huge Step In The Right Direction
on April 13, 2026
Posted by: FoldPhoneFan
[This review was collected as part of a promotion.] I had the Fold5 and this device is a huge upgrade. It is incredibly thin and light and the cover screen is comparable to a non-folding phone. It is very responsive and the screen quality is exceptional on both displays. I really enjoy having the ability to play games and watch videos on the larger screen. My main complaint is the case that I ordered with it. It only covers the back of the phone whereas the case I had for my Fold5 came in two parts which made it much easier to grasp the front and unfold it. You almost have to use your nails to separate the fold and open it. I have seen 3rd party cases with this functionality so I'm sure it's possible. The lack of S pen support was a disappointment but I haven't missed it too much to be honest, it was just a nice thing to have. One other thing is the large camera bump which makes it impossible to lay the phone flat so I almost always put it face down. Overall, I'm very happy with how much of an improvement this device is over my old one and I am excited to see where this design goes in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone has great features
on April 13, 2026
Posted by: BratBoss9201
[This review was collected as part of a promotion.] Love Galaxy AI and how I can edit my photos quickly and easily. I also love how I can be streaming on Netflix and still be able to answer family through text on the large split screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold Series has come along way !
on April 13, 2026
Posted by: Gilly2420
[This review was collected as part of a promotion.] The Product is Great! A lot of useful features like the Galaxy AI photo editor and writing features ! Definitely would recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great and has nice features
on April 13, 2026
Posted by: Bobbie
[This review was collected as part of a promotion.] I watch movies and download games. It has a lot of different features other phones don't have. Galaxy AI is a great feature.
Value
5
Written by a customer while visiting Samsung US