Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,330 Reviews)
Rating breakdown 7,330 reviews
5 Stars
6,030
4 Stars
962
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: NHVU
from Atlanta, GA
Expertise:Intermediate
Verified Purchase:Yes
The screen's turns black and lines appear across the phone. It is unacceptable. Buyer beware.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your experience with the Galaxy Z Fold7. We take durability very seriously when it comes to our products, and your feedback is valuable to us. The Galaxy Z Fold7 features significant enhancements, including the Cover Screen made with Corning® Gorilla® Glass Ceramic 2, which offers improved durability while maintaining exceptional clarity. This is the first Z Fold model to include this innovative glass. Additionally, the back glass is constructed with Corning® Gorilla® Glass Victus® 2, further boosting the device's durability. We want to collaborate with you to address your concerns. Please reach out to us at Samsung Support so we can assist you further. We also want to remind you that Samsung provides a 12-month limited warranty for manufacturer defects, and you can add Samsung Care+ for extended coverage and support on eligible devices. Your satisfaction is important to us, and we are here to help! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold 7 is Top Tier
on August 29, 2025
Posted by: Mcbibi
[This review was collected as part of a promotion.] Galaxy Fold7 is a top of the line amongst all smartphones out there. I've been an android user all my life, and this is not me being biased cause I've tried other phones as well but, this phone, especially to all that it can offer is a gamechanger. Not mentioning Galaxy AI which makes everything easier if you know how to use it. I can't wait for the future upgrades!
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you so much for your enthusiastic review of the Galaxy Z Fold7, Mcbibi! We’re elated to see that you see it as a game changer, especially as a long-time Android user. It’s awesome to know that Galaxy AI has made your experience even smoother and more efficient. We’re always excited to innovate and deliver features that truly enhance user experience. If you have any questions or concerns moving forward, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on August 29, 2025
Posted by: Killahoe187
Really needed a up grade thanks fellas ,come over hurry up
Written by a customer while visiting Samsung US
Customer Rating
1
fold 7
on August 29, 2025
Posted by: ashaam
from queens new york
Expertise:Expert
thin is good, but i dont like the fact it has a small battery, no fast charging, no ip68 and dust.2k is way too over price .
Features
2
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for your feedback on the Galaxy Z Fold7, Ashaam. We appreciate your thoughts. To highlight some things you brought up, the Z Fold7 comes with an IP48 rating, which means it resists solid particles greater than 1 mm and has been tested for submersion in fresh water up to 5 feet for 30 minutes. You can feel confident using it in various conditions, just remember to rinse off any residue and dry it afterward. Additionally, the battery life is powered by a robust 4400mAh capacity along with mDNIe technology ensuring maximum efficiency whether you’re gaming, watching videos, or multitasking. The Z Fold7 also comes equipped with fast charging capabilities to keep you going throughout your day. If you are experiencing a shortened battery life, we recommend checking out the links attached for options to help increase your battery performance. If you have any further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (battery)
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Posted by: Marcos A
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
I am not sure how Samsung will out-do themselves next year. I love my new z Fold 7. It is true ya'll, most of us never used the s Pen. Now we have a bigger and thinner device with the cameras we longed for. Will we see a smaller offering with the same profile in the future? ;)
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, August 29, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold7, Marcos! We're glad to know you love your new phone. We appreciate your feedback about the S Pen as well. While it remains a valuable part of the Galaxy lineup, our focus with this iteration was on delivering the lightest and thinnest Galaxy Z series experience. Our goal was to maximize portability, making it easier for you to take your device anywhere. As for the possibility of a smaller option in the future, we’re always exploring new opportunities, so stay tuned! Your insights motivate us to keep pushing forward. For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: That Guy
from Denver, CO
Expertise:Expert
Verified Purchase:Yes
Definitely a dope fold phone. I've really enjoyed using it with a few caveats.
1. Even with the 200MP main camera it doesn't hold a candle to even my S22 Ultras picture and video quality. I'll probably switch back in a few years unless they figure this out.
2. Battery life... smaller battery spec wise so I figured it wouldn't be as good but have a cable to charge on your car or you won't make it through a full day.
Outside of that it's dope. I love the functionality, the display is great, it feels good in my hand. Everyone complements it. Love the new AI features like call assist, this has been huge. Bullet pointing business calls so I can be on the move and hold meetings at the same time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Csbbran
Expertise:Intermediate
Verified Purchase:Yes
Thin and Light with no S pen function. Great Speed. I upgraded from fold 6 to 7 and you can really feel the difference.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7! It’s great to know you’ve noticed the improvements in speed and performance since upgrading from the Fold6. While the S Pen remains a valuable part of our Galaxy lineup, our priority with the Fold7 was to deliver the lightest and thinnest Galaxy Z experience yet. We focused on maximizing portability for our users, ensuring you have a powerful device that's easy to carry. We appreciate your feedback and hope you continue to enjoy your new Z Fold7! For any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Dhenz
from Bay area
Expertise:Expert
Verified Purchase:Yes
I love this phone, its incredible samsung is the best phone maker.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US