Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(5,522 Reviews)
Rating breakdown 5,522 reviews
5 Stars
4,589
4 Stars
662
3 Stars
144
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
634 out of
727)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
The Galaxy Z Fold 7
on April 13, 2026
Posted by: Blackops
[This review was collected as part of a promotion.] The Galaxy Z Fold 7 is the best foldable phone available today and arguably the first one that feels ready and efficient for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but can be better
on April 13, 2026
Posted by: Thedux
[This review was collected as part of a promotion.] The Z Fold 7 is a solid phone, good performance all around. The negatives are camera zoom or lack of and the missing s pen. The external screen is much better than previous models but would be better if it was wider to match the S25/S26 screen width.
The same goes for the Z Flip 7 which I also have.
The same goes for the Z Flip 7 which I also have.
Value
3
Response from Samsung USBy R&R, April 14, 2026
Greetings Thedux,
Thank you for sharing your balanced insights on the Galaxy Z Fold7. This device truly excels in both performance and flexibility, and it’s great to hear that you noticed the improvements in the outer display. Your feedback regarding Zoom capabilities, S Pen support, and screen proportions is valuable in highlighting areas for further enhancement. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your balanced insights on the Galaxy Z Fold7. This device truly excels in both performance and flexibility, and it’s great to hear that you noticed the improvements in the outer display. Your feedback regarding Zoom capabilities, S Pen support, and screen proportions is valuable in highlighting areas for further enhancement. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
ability to open / work in 3 windows simultaneously
on April 13, 2026
Posted by: great4me
[This review was collected as part of a promotion.] Galaxy AI is a great help in learning very detailed explanations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone, terrible battery
on April 13, 2026
Posted by: MIEdeGG
[This review was collected as part of a promotion.] Overall I love this phone. It's thin, lightweight, user friendly. The dual screens are awesome for working. I also love the Galaxy AI Features. Picture search and email responses are amazing for saving time at work. However, the battery life is terrible. Worst I've ever had. A full charge with medium use can't last a whole day. Also the form factor is not my favorite. The outer screen is so tall it's tough to use one handed. I would prefer a shorter wider front screen and bigger battery. I was going to switch back to my Google pixel fold but hoping the rumors about z fold 8 wide are true so I'm holding out for now :)
Value
3
Response from Samsung USBy R&R, April 14, 2026
Hi MIEdeGG,
We love hearing how much you're enjoying the design and the Galaxy AI productivity features. The Galaxy Z Fold7 is designed to deliver a powerful, versatile experience, and your feedback on battery life and form factor is invaluable in shaping how we can enhance it.
If you're experiencing battery drain on your Galaxy phone, don't worry; we're here to help! In this guide, we will walk you through troubleshooting steps to help you identify and resolve the issue, so you can enjoy longer battery life.
Please check out the link below for more tips on maximizing your Galaxy Z Fold7's battery performance. Thank you for being part of the Samsung family!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing how much you're enjoying the design and the Galaxy AI productivity features. The Galaxy Z Fold7 is designed to deliver a powerful, versatile experience, and your feedback on battery life and form factor is invaluable in shaping how we can enhance it.
If you're experiencing battery drain on your Galaxy phone, don't worry; we're here to help! In this guide, we will walk you through troubleshooting steps to help you identify and resolve the issue, so you can enjoy longer battery life.
Please check out the link below for more tips on maximizing your Galaxy Z Fold7's battery performance. Thank you for being part of the Samsung family!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on April 13, 2026
Posted by: Coleslaw1017
[This review was collected as part of a promotion.] Keeps you busy for hours! Screen is huge . Battery is long!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Surprisingly durable
on April 13, 2026
Posted by: GadgetManNYC
[This review was collected as part of a promotion.] Originally I was very concerned about this model with the idea of the hinge and how it would open and close. I've used it for quite a while now not one single issue. I do have a case because of the cost of the phone. I am intrigued on how well this would take you to perform will follow up!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sick phone in a good way
on April 13, 2026
Posted by: Lovergrl
[This review was collected as part of a promotion.] I love this phone. It makes it so convenient to watch all my streaming services full screen. The galaxy AI is also a great touch and so easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features easier to use
on April 13, 2026
Posted by: RODEOQUEEN1228
[This review was collected as part of a promotion.] I use my device for school, work, and home life. The AI features are absolutely awesome. The ability to have a larger screen to access more than one app or task makes my daily life so much more manageable. The camera is amazing and has a wide variety of features. Having use of multiple apps for use at one time makes anyone's workload a whole lot less. I am just an average person and do not have a glamorous job but yet I am just a mom, grandma, and caregiver of my parents. I have many appointments to keep up with and this device helps keep them in order and I can access multiple apps at the same time so that makes my scheduling much easier to keep them in order and much easier to see as well.
Value
5
Written by a customer while visiting Samsung US