Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(5,522 Reviews)
Rating breakdown 5,522 reviews
5 Stars
4,589
4 Stars
662
3 Stars
144
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
634 out of
727)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
Amazing phone with a built in tablet!
on April 13, 2026
Posted by: Dannyboy
[This review was collected as part of a promotion.] This phone is the one! The best smart phone I've enter had! The Galaxy AI in insane age the graphics are the best!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a game changer
on April 13, 2026
Posted by: LOST89
[This review was collected as part of a promotion.] This phone may have gotten rid of the spem support but that's all the negative there is.
The slimmess, the bigger front display, the overall feel to this ohone is perfect. Gaming is much better. Videos on a fold is always better. I seriously don't have a single complaint about this phone. Even with no spen. I never used it as much as I'd like to think I did. With this phone you don't even remember having one.
The slimmess, the bigger front display, the overall feel to this ohone is perfect. Gaming is much better. Videos on a fold is always better. I seriously don't have a single complaint about this phone. Even with no spen. I never used it as much as I'd like to think I did. With this phone you don't even remember having one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on April 13, 2026
Posted by: Dvon23
[This review was collected as part of a promotion.] I love how the S Fold feels. Very sleek and light. I was a little scared to fold the phone at first, but now I'm comfortable folding it without thinking it will break. I love the big screen. Fun seeing it in big screen when playing the lots or any game.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mutli role
on April 13, 2026
Posted by: ChrisB
[This review was collected as part of a promotion.] Multi tasking and processor speed are great!! Very light and build quality is excellent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S Pen needs to come back
on April 13, 2026
Posted by: Marzmadeit
[This review was collected as part of a promotion.] I love the phone I just wish we Incorporate the S Pen so we can draw and sign documents
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on April 13, 2026
Posted by: Ancb1987
[This review was collected as part of a promotion.] The Galaxy Fold7 stands out as Samsung’s most polished foldable yet, combining stronger hardware, better battery efficiency, and smarter AI tools in a design that finally feels durable enough for everyday use.
---
Core Takeaway
The Fold7 delivers a smooth, tablet‑like experience with excellent multitasking, improved durability, and meaningful AI upgrades, making it ideal for users who love productivity and creativity features.
The Fold7 delivers a smooth, tablet‑like experience with excellent multitasking, improved durability, and meaningful AI upgrades, making it ideal for users who love productivity and creativity features.
---
Key Strengths
- More durable hinge and frame with reduced crease visibility.
- Bright, smooth displays on both the cover and main screen.
- AI features that enhance wallpapers, photo editing, translation, and productivity.
- Improved battery life thanks to a more efficient chipset.
- Top‑tier multitasking, including three‑app split screen and a responsive taskbar.
- Better camera consistency, especially in low light, supported by AI processing.
- More durable hinge and frame with reduced crease visibility.
- Bright, smooth displays on both the cover and main screen.
- AI features that enhance wallpapers, photo editing, translation, and productivity.
- Improved battery life thanks to a more efficient chipset.
- Top‑tier multitasking, including three‑app split screen and a responsive taskbar.
- Better camera consistency, especially in low light, supported by AI processing.
---
Weak Points
- Under‑display camera is still weaker than the others.
- Not as camera‑focused as Samsung’s Ultra models.
- Foldables remain thicker and more delicate than standard phones, even with improvements.
- Under‑display camera is still weaker than the others.
- Not as camera‑focused as Samsung’s Ultra models.
- Foldables remain thicker and more delicate than standard phones, even with improvements.
---
Overall Impression
The Fold7 is the most refined version of Samsung’s foldable lineup. It’s especially strong for people who multitask heavily, enjoy AI‑powered creativity (like your custom backgrounds), and want a device that can shift between phone and tablet modes seamlessly.
The Fold7 is the most refined version of Samsung’s foldable lineup. It’s especially strong for people who multitask heavily, enjoy AI‑powered creativity (like your custom backgrounds), and want a device that can shift between phone and tablet modes seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Z Fold 7
on April 13, 2026
Posted by: Sajang
[This review was collected as part of a promotion.] The battery is not good and it overheats whenever I use phone for like an hour
Value
3
Response from Samsung USBy R&R, April 14, 2026
Hey there Sajang,
Thank you for sharing this information! The Galaxy Z Fold7 is designed to handle demanding multitasking in a flexible form factor, and many users appreciate how it adapts to different usage styles throughout the day. Are you experiencing battery drainage concerns on your Galaxy phone or tablet? Don’t worry, we’re here to help! In this guide, we’ll walk you through various troubleshooting steps to identify and resolve the concern, allowing you to enjoy longer battery life.
**Optimizing Your Battery:**
1. Navigate to Settings and tap on Battery. Scroll down to the graph and tap on **View details** to review app usage information.
2. Turn on **Power saving mode** to reduce your phone’s performance. Tap on Power saving, then enable the switches for your desired settings.
3. Manage background apps to prevent battery drainage:
- Tap **Background usage limits** and adjust the following options:
- **Put unused apps to sleep**: This automatically sleeps apps that have not been used for a while.
- **Never sleeping apps**: Select which apps will not automatically enter sleep mode.
- **Sleeping apps**: Choose apps that won’t run in the background.
- **Deep sleeping apps**: These apps will never run in the background and will only function when opened.
4. Switch to the **Light performance profile** to prioritize battery life over processing speed. Go to Settings, tap on Device care, then on Performance profile, and select Light.
**Optimizing Your Display:**
1. Navigate to Settings and tap on Display to reduce power consumption:
- Enable **Dark mode** to activate a darker color scheme, which also helps reduce eye strain. To set a schedule, tap on Dark mode settings and turn on the switch next to **Turn on as scheduled**.
- Adjust the **Brightness slider** to the left to manually lower screen brightness. Alternatively, enable **Adaptive brightness** to allow your device to learn your usage patterns and adjust brightness automatically.
- Tap **Motion smoothness** and select **Standard** to reduce the screen refresh rate to 60 Hz.
- Turn on **Eye comfort shield** to minimize blue light emission.
- Select **Screen timeout** and choose a shorter time to automatically turn off the display after a period of inactivity.
- Enable **Accidental touch protection** to prevent unintended touches when your phone is in a dark place, such as your pocket or bag.
2. For your Lock screen and Always On Display (AOD) settings:
- Go to Settings, tap on Lock screen and AOD, and turn off the switch at the top to disable the feature. You can also adjust it by tapping on **When to show** and selecting one of the following:
- **Auto**: Always on unless your phone detects darkness or is placed in a bag.
- **Tap to show**: Always On Display will briefly appear after tapping the screen.
- **As scheduled**: You can set specific times for AOD to display, such as during the day.
- **For new notifications**: AOD will briefly appear when a new notification is received.
Please check out the article linked below for more details on maximizing your Galaxy Z Fold7 battery usage. Your feedback regarding battery and heat performance is highly valuable. Thank you for being part of the Samsung family!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing this information! The Galaxy Z Fold7 is designed to handle demanding multitasking in a flexible form factor, and many users appreciate how it adapts to different usage styles throughout the day. Are you experiencing battery drainage concerns on your Galaxy phone or tablet? Don’t worry, we’re here to help! In this guide, we’ll walk you through various troubleshooting steps to identify and resolve the concern, allowing you to enjoy longer battery life.
**Optimizing Your Battery:**
1. Navigate to Settings and tap on Battery. Scroll down to the graph and tap on **View details** to review app usage information.
2. Turn on **Power saving mode** to reduce your phone’s performance. Tap on Power saving, then enable the switches for your desired settings.
3. Manage background apps to prevent battery drainage:
- Tap **Background usage limits** and adjust the following options:
- **Put unused apps to sleep**: This automatically sleeps apps that have not been used for a while.
- **Never sleeping apps**: Select which apps will not automatically enter sleep mode.
- **Sleeping apps**: Choose apps that won’t run in the background.
- **Deep sleeping apps**: These apps will never run in the background and will only function when opened.
4. Switch to the **Light performance profile** to prioritize battery life over processing speed. Go to Settings, tap on Device care, then on Performance profile, and select Light.
**Optimizing Your Display:**
1. Navigate to Settings and tap on Display to reduce power consumption:
- Enable **Dark mode** to activate a darker color scheme, which also helps reduce eye strain. To set a schedule, tap on Dark mode settings and turn on the switch next to **Turn on as scheduled**.
- Adjust the **Brightness slider** to the left to manually lower screen brightness. Alternatively, enable **Adaptive brightness** to allow your device to learn your usage patterns and adjust brightness automatically.
- Tap **Motion smoothness** and select **Standard** to reduce the screen refresh rate to 60 Hz.
- Turn on **Eye comfort shield** to minimize blue light emission.
- Select **Screen timeout** and choose a shorter time to automatically turn off the display after a period of inactivity.
- Enable **Accidental touch protection** to prevent unintended touches when your phone is in a dark place, such as your pocket or bag.
2. For your Lock screen and Always On Display (AOD) settings:
- Go to Settings, tap on Lock screen and AOD, and turn off the switch at the top to disable the feature. You can also adjust it by tapping on **When to show** and selecting one of the following:
- **Auto**: Always on unless your phone detects darkness or is placed in a bag.
- **Tap to show**: Always On Display will briefly appear after tapping the screen.
- **As scheduled**: You can set specific times for AOD to display, such as during the day.
- **For new notifications**: AOD will briefly appear when a new notification is received.
Please check out the article linked below for more details on maximizing your Galaxy Z Fold7 battery usage. Your feedback regarding battery and heat performance is highly valuable. Thank you for being part of the Samsung family!
Battery draining fast on Galaxy phones and tablets
https://www.samsung.com/us/support/troubleshoot/TSG10001538/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I want this phone
on April 13, 2026
Posted by: Idcbruh07
[This review was collected as part of a promotion.] This phone will be perfect for meetings on the go.
Value
5
Written by a customer while visiting Samsung US