Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,325 Reviews)
Rating breakdown 7,325 reviews
5 Stars
6,027
4 Stars
960
3 Stars
188
2 Stars
51
1 Star
99
87%of customers recommend this product.
(
652 out of
751)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Uncle Gary
from Dallas Texas
Expertise:Intermediate
Verified Purchase:Yes
I was hoping for a thinner phone with better cameras. The phone IS thinner but the lenses stick out so the case has to be the sane size or it won't lay flat. The zoom camera is still very grainy at low light. I try to video a band in a bar age the quality isn't great.
Features
3
Performance
4
Design
2
Value
2
Response from Samsung USBy R&R Team, September 15, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold7, Gary! We really appreciate your feedback on the phone's design and camera performance. We’re glad to see that you find the phone thinner, but we noticed your concerns about the camera lenses sticking out. This design choice helps accommodate advanced camera technology, but we appreciate your insights about how it can affect how the phone lies flat in certain cases. Regarding the low-light performance with the zoom camera, we suggest trying out our Nightography feature. This feature captures brighter and more detailed photos and videos in low-light settings. To use it, open the Camera app, choose your desired mode (Photo or Video), and tap Capture when you’re ready. The Night icon (the moon) will be enabled automatically, enhancing your videos for a better experience. The ProVisual Engine works by using multi-frame processing and optimized frame rates to ensure your photos and videos come out clear and vibrant, even in those challenging lighting situations at the bar. To learn more about what your Z Fold7 camera is capable of, please be sure to check out the link attached. If you have any more questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10006879/
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Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect, but still nice.
on September 15, 2025
Posted by: Kevin
from Dallas, TX
Expertise:Expert
I previously had the Z Fold 5, and skipped the 6 because I didn't see much reason to upgrade. The 7 is nice, I love the thinness and the weight. However, Samsung REALLY missed the mark by keeping the cameras vertical, instead of horizontal like the Pixel. The phone never sits flat on any surface because it constantly rocks back and forth, and putting a magsafe case on this phone makes almost all accessories impossible to line up correctly because they hit the camera bump. I think if they rotated the camera setup 90 degrees to the top of the phone, they would have had MUCH better end result. Here's to hoping they make that change in the Fold 8.
I would recommend this to a friend!
Features
5
Performance
5
Design
1
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very light, and the size of the internal and exter
on September 15, 2025
Posted by: van1983
[This review was collected as part of a promotion.] The new fold7 is really perfect, the screen is excellent, it is a perfect one.
Value
5
Written by a customer while visiting Samsung US
Posted by: Isaac
from Lakeland, Fl
Expertise:Intermediate
Verified Purchase:Yes
Great phone. The large front and unfolded dispaly is perfect. Light weight for the size is nice.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SSSandhu
from Clovis CA
Expertise:Expert
Verified Purchase:Yes
New sleek design, light weight, more battery life,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SSSandhu
from Clovis CA
Expertise:Expert
Verified Purchase:Yes
Very nice new look, sleek, light weight, bigger front screen
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Gcarter947
from Washington, DC
Expertise:Expert
Verified Purchase:Yes
Samsung has done it again!!! bravo on all of the new features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: H N
from Chicago, IL
Expertise:Intermediate
Verified Purchase:Yes
This is my favorite phone of all time...I was concerned about the crease...but no worries...they figured it out. I have never loved an object before...I am pleasantly surprised by this phone... I watch a lot of videos all over the house and I got tired of squinting....I LOVE THIS PHONE...I will never buy another phone again. This is the one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, October 9, 2025
Hey H N,
Thank you for your fantastic feedback! Devices like the Galaxy Z Fold7 stand out thanks to amazing users like you. The Z Fold7's durability is second to none. With proper care and a good case, you don't need to worry much about the crease; you're all set. It's a great addition to any tech collection. The cover screen's tablet-like feel resembles a regular phone—you don’t realize what you’re missing until you try it. We’re grateful to have you with us on this journey. Discover more with Samsung.
-Ty
Samsung Support
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Thank you for your fantastic feedback! Devices like the Galaxy Z Fold7 stand out thanks to amazing users like you. The Z Fold7's durability is second to none. With proper care and a good case, you don't need to worry much about the crease; you're all set. It's a great addition to any tech collection. The cover screen's tablet-like feel resembles a regular phone—you don’t realize what you’re missing until you try it. We’re grateful to have you with us on this journey. Discover more with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US