Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,734 Reviews)
Open Ratings Snapshot
Rating breakdown 7,734 reviews
5 Stars
6,340
4 Stars
1,033
3 Stars
206
2 Stars
54
1 Star
101
87%of customers recommend this product. 
(
652 out of 752
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
This phone has great durability
on September 22, 2025
Posted by: Mohd01
[This review was collected as part of a promotion.] The fold 7 comes with even bigger screen and better cameras and as durable as ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Never going back
on September 22, 2025
Posted by: TazMan
[This review was collected as part of a promotion.] I am completely hooked onto fold7, this is my third fold product and i love it! I dont need to carry my laptop to meetings and vacation anymore, I can pretty much do everything on this big screen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
What this needs
on September 22, 2025
Posted by: Concerns
[This review was collected as part of a promotion.] I typically use the Samsung phones for working remote on a local server I really do miss the s pen I wish it was back even if the phone was a little thicker or just had support and you could buy a case that could hold it but overall the phone is pretty decent I am concerned about it not being waterproof or splash resistant.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Intermittent Touch screen Response
on September 22, 2025
Posted by: Sadiebits
[This review was collected as part of a promotion.] I love the phone in general. I do a lot of web based activities that the unfolded screen is great for.
My only issue is that after the last 2 upgrades, my screen will suddenly stop responding. I'll have to restart the phone, then delete any available caches. Closing the apps alone does not help.
Galaxy AI does not seem to have an answer.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So glad I chose this phone after debating...
on September 22, 2025
Posted by: WhitDawg
[This review was collected as part of a promotion.] I used to own the flip for years, and I enjoyed it, but then debated if I should get the Fold...so glad I did. This phone is just so cool, functional, and worth it. I used to wonder, what would I need all that for? I prefer it over the flip because you don't have to open it to use it. When you open the fold...wow. I use it to study, ready, shop and watch sports. It's seemless when continuing what was started on the main front screen. It's the best of both worlds. The battery life is pretty solid and has lots of cool features . Definitely recommend
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade to Z fold4
on September 22, 2025
Posted by: Satisfied customer
from Florida
Expertise:Expert
Verified Purchase:Yes
Great phone, excellent buying and trade-in experience.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone u can ever have recommended by me
on September 22, 2025
Posted by: Love2smo
[This review was collected as part of a promotion.] I love gambling on both screens or using multiple screens at the same time also the quality of my photos is one of the best real clear photos also drawing n writing app is incredibly good
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has some amazing hidden features
on September 22, 2025
Posted by: Itsaprivacything
[This review was collected as part of a promotion.] Galaxy AI has become a central part of my daily routine. Its features make everything smoother and faster. Honestly, Galaxy AI is a bit of an underdog people should know about. It’s got a ton of power and makes life so much easier, and it definitely deserves more spotlight. Just a little nudge for anyone out there who hasn’t discovered it yet. it’s worth it. Like having a reliable assistant that adapts to whatever. My favorite is the browsing assistant. It's so easy to just have galaxy Ai search anything from shopping to the world news. You just say it and Galaxy Ai does it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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