Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7 out of 5
4.7
(7,732 Reviews)
Open Ratings Snapshot
Rating breakdown 7,732 reviews
5 Stars
6,338
4 Stars
1,033
3 Stars
206
2 Stars
54
1 Star
101
87%of customers recommend this product. 
(
652 out of 752
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
2 out of 5
2
Lack of competition kills innovation
on September 27, 2025
Posted by: Regular Phone User
from NY USA
Expertise:Intermediate
Verified Purchase:Yes
The out screen is much more usable however I believe that it should be as large as the S25 ultra or I will always feel like a down grade when using also that camera bump on just one side makes it feel like a rocking chair when laying flat. Did anyone test that phone prior to putting it on the market or because of the lack of competition in North America? There is no beauty in the design it is not stunning. The blue is so dull. Lack of competition makes a company lazy. Have you seen the phone that are available in China? We are being abused here in the west.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, September 29, 2025
Hi there Regular Phone User, Thank you for taking the time to share your perspective on your Galaxy Z Fold7. We value your feedback, as you have highlighted some features you'd like to see improved. Without insights from users like you, we wouldn't know what truly matters to our customers. Our goal for the Z Fold7 is to deliver a slim, sleek, and smarter-than-ever phone, not only in design but also in functionality. With Galaxy AI, your device is more advanced than any previous version. The Z Series allows for seamless integration with other Samsung devices. We are always eager to learn how we can better serve our users. We appreciate your feedback again—your voice matters. Thank you for choosing Samsung. -Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Terrible camera!
on September 26, 2025
Posted by: MynameisJeff
Terrible camera and fold out screen. It has no pen features. The most troublesome part is that the camera is so bad that old cheap phones take better pictures!
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, September 29, 2025
Good day MynameisJeff, Thank you for sharing your perspective on your Galaxy Z Fold7! The ultra-sleek, ultra-light design of the Z Fold7 brings innovation without hesitation. With the slimmer structure, features have been streamlined for a more portable feel. The camera on the Z Fold7 is one of the best setups. Capture stunning, high-resolution shots with our powerful 200MP camera, perfectly paired with the ProVisual Engine. A recent addition to the Galaxy Z Fold Series, our 200MP ultra camera complements the Galaxy Z Fold7. Capture the finer points in every scene and let our next-gen ProVisual Engine handle the rest. We appreciate your insights as we look forward to hearing from our users about how we can continue to enhance our products. Thank you for your review. We’re glad to have you as part of the Samsung community. -Ty
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best performance and best cameras
on September 26, 2025
Posted by: Davidelrey
[This review was collected as part of a promotion.] better phone than any competitor. easy connection all around my other devices at home.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has an amazing camera. Galaxy Ai Is amazing
on September 26, 2025
Posted by: Venomous
[This review was collected as part of a promotion.] The galaxy ai is totally overhauled. They did an amazing job on the coding. It makes the phone even more user friendly and accessible
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Beast You Wanted Has Arrived
on September 26, 2025
Posted by: ALEJANDRO215
from Winnetka CA
As a Galaxy Z fold 7 user. I really like what Samsung did when they designed this phone because now you don't really feel obligated to open the phone all the time. You got a perfectly size cover display that will be everyday all day main use case display. But you know, you have an 8-in display that can offer you everything that cover display won't even though you get a mediocre small battery. The way Samsung has implemented their UI skin on top of Android has really made it so efficient that you can actually pull a full day out of the phone depending on the person you are and what your use case scenario is the only thing I did find disappointing but it wasn't a factor when I upgraded from my previous device was the lack of S-Pen because if you're the kind of person that spent time on pen up And did a lot of artwork you share with the community. You really got to think if it's the right device for you or not. Besides that the device is finally the way most of us wanted thin Light that you don't even notice the weight of the device and you are finally getting that 200 megapixel camera from their flagship phone. Also, one of the greatest things any foldable offers you is the multitasking and in my opinion. No one does it better than Samsung from watching YouTube to answering comments at the bottom or having a social media app while watching the video on YouTube. The possibilities are endless and the Z fold seven will not disappoint you it's a device I myself recommend and if you really want it go for it. Samsung always has great deals to trade in an old one for This Magnificent device. You won't be disappointed.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold up wait a minute
on September 26, 2025
Posted by: Foldmyheart
[This review was collected as part of a promotion.] I love my fold it does everything and the Galaxy AI is amazing in my life my favorite is the call transcription and summarizes it. Like wow didn't know i needed it but I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Z Fold 7- a revolutionary product
on September 26, 2025
Posted by: George
[This review was collected as part of a promotion.] This device can do everything and many things you have thought of yet. It's so versatile and able to do many tasks at once. It surpasses the smart phone by light years. I use it for gaming, doing tasks, applying for jobs and more
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Getting better
on September 26, 2025
Posted by: Concrete pro
from Concord ca
Expertise:Expert
Verified Purchase:Yes
I love this phone i had the z5 and had trouble but so far the 7 is great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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