Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(7,731 Reviews)
Rating breakdown 7,731 reviews
5 Stars
6,338
4 Stars
1,032
3 Stars
206
2 Stars
54
1 Star
101
87%of customers recommend this product.
(
652 out of
752)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5
This model has amazing quality
on October 2, 2025
Posted by: ShoppingBAGS
[This review was collected as part of a promotion.] I tested the camera and it was super clear. And I love the features as a person who loves to get in touch with technology. I like photographing, so it's amazing how the camera can be used more than I thought it could be. Nice video catching even when it's far distance like concerts. It is amazing how the Galaxy AI system works because I do like the idea of customizing my own phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger screen better usability
on October 2, 2025
Posted by: Kaysong0709
[This review was collected as part of a promotion.] Love the bigger screen. As a loyal user 9f z fold series I am noticing bigger size of phone which gives me more visibility and usability. Recommend to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Fold I've had to date
on October 2, 2025
Posted by: Capnflyboy
[This review was collected as part of a promotion.] This is my fourth Galaxy Fold phone since I started with number four. They have made significant improvements since that time and with the Fold 7 adding the Galaxy AI features bring it over the top for excellence.
Everyone, and I literally mean everyone who sees or touches my Galaxy 7 Fold phone wants one. I just have to remind him that they have to go to the bank for a small loan to get it because they ain't cheap but worth every penny!
Everyone, and I literally mean everyone who sees or touches my Galaxy 7 Fold phone wants one. I just have to remind him that they have to go to the bank for a small loan to get it because they ain't cheap but worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on October 2, 2025
Posted by: Jayface
[This review was collected as part of a promotion.] This is by far the best phone samsung has come out with in my opinion it's fast reliable secure durable and fun I'm able to see pictures in extreme detail and zoom and the picture quality is awesome the galaxy ai is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on October 2, 2025
Posted by: YourGrandma
[This review was collected as part of a promotion.] I was scared of doing the move from the Ultra 25 Plus, but now that I did, I don't regret it. The phone is amazing, and the features have me in love with it. Battery life is not bad at all, as everyone thinks. It lasts the entire day, no problem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Parts issue, durability
on October 2, 2025
Posted by: Billy
from California
Expertise:Intermediate
I bought this phone had it for two months, finger print scanner stopped working. Because the phone is new, no one will warranty it because they don't don't how to work on it. Parts are nation wide back order. Samsung will want you to send it im mail it in and you will be left left with out a phone.
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R, October 3, 2025
Hey Billy, Thank you for sharing your experience with the Galaxy Z Fold7. Your comments highlight issues with the fingerprint scanner not working as expected and concerns about part availability. The Fold7 was designed to offer durability and security while providing everyday convenience. We understand that features like fingerprint access are crucial, and Samsung remains dedicated to creating devices that combine innovation, style, and usability for lasting satisfaction. If you have Samsung Care+ coverage, please contact the Samsung Support Team, as they may provide a loaner device while yours is being repaired. We look forward to assisting you. Thank you for choosing Samsung and its innovative products. Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: TPEREZ1021
Verified Purchase:Yes
The phone is beautiful. It's much thinner, the screen is wider, the AI technology is dope, and the camera is top notch. This is the best piece of tech of the year.
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely a must have phone for everyone!
on October 2, 2025
Posted by: Xmarksthespot
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Z Fold 7 for a while now, and it has completely changed the way I use my phone day to day. The massive 8-inch inner display makes streaming movies and TV shows feel almost like carrying around a mini tablet. I’ve spent countless evenings catching up on my favorite series, and the colors, brightness, and clarity are so immersive that I often forget I’m watching on a phone. The dual-screen setup also means I can reply to messages or browse the web without interrupting what I’m watching, which has been a game-changer for multitasking.
Gaming on this device has been just as impressive. The Snapdragon 8 Elite processor keeps everything smooth, even with graphics-heavy titles, and the larger screen makes gameplay more engaging and comfortable. I’ve played many games on it, and the performance has been consistently fast with no lag, plus the battery life holds up surprisingly well for such demanding use.
What I didn’t expect was how much the Z Fold 7 would impact my daily routine in small but meaningful ways. The taskbar and multitasking tools let me keep multiple apps open at once, so I can manage work, entertainment, and personal tasks seamlessly. The sleeker, lighter design makes it easy to carry, and the durability gives me confidence using it everywhere. Overall, this phone hasn’t just been a device—it’s become a tool that makes my days more productive, fun, and connected.
Value
5
Written by a customer while visiting Samsung US