Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8
(4,425 Reviews)
Rating breakdown 4,425 reviews
5 Stars
3,720
4 Stars
493
3 Stars
110
2 Stars
27
1 Star
75
88%of customers recommend this product.
(
553 out of
631)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Jack
from Massachusetts
Expertise:Expert
Verified Purchase:Yes
Nice design, screen opens flat. So far it is great!
I would recommend this to a friend!
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jason
from alexandria ky
Expertise:Expert
Verified Purchase:Yes
26 days new and the inside screen already broke and has needed full repair
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy R&R, September 22, 2025
Hi Jason, Thank you for reaching out and letting us know what is going on with your Galaxy Z Fold7. We understand it is important that your device functions as expected. As you may know, we have partnered with uBreakiFix as an authorized repair location for Samsung mobile devices. With over 600 locations across the US, we are confident you will find a location near you. Samsung products are covered by a limited 12-month warranty against manufacturing defects in material and workmanship, as specified for each product. We also offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. Additionally, for eligible devices, you can choose to add coverage through Samsung Care+, offering extended protection and support. Please contact our Samsung Support Team to learn more about your warranty options and Samsung Care+ coverage. Thank you for your review. We appreciate you choosing Samsung. uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Auto focus
on September 23, 2025
Posted by: Bentley
[This review was collected as part of a promotion.] It would he nice if the auto focus worked when using the camera app through a website
Value
4
Written by a customer while visiting Samsung US
Posted by: MMM816
from Southern VA
Expertise:Intermediate
Verified Purchase:Yes
This is my favorite Z Fold so far. I had the 5,6 and now the 7. The front screen size is so much better!! I thought I was going to miss the s pen functionality, but I don't. Also...it feels so much thinner! Very happy I upgraded.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hey MMM816,
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the refreshed design, lighter weight, and slim profile are clear improvements. The user interface flows seamlessly, making interactions feel different and enhancing usability. The smooth and intuitive navigation highlights the thoughtful design. We appreciate your review, loyalty, and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Z Fold7. It’s wonderful to hear that the refreshed design, lighter weight, and slim profile are clear improvements. The user interface flows seamlessly, making interactions feel different and enhancing usability. The smooth and intuitive navigation highlights the thoughtful design. We appreciate your review, loyalty, and for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ai is the best feature and camera has been
on November 19, 2025
Posted by: Kalyan
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 7 is widely considered a major evolutionary step for the foldable line, with many reviewers calling it the best Z Fold model to date. It has finally addressed the issues of bulk and weight that plagued previous generations, making it a compelling option for those seeking a phone that truly doubles as a mini-tablet. The overall customer rating for the device is high,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No s pen
on November 23, 2025
Posted by: Fish
Bad bad bad. No S pen. S pen only worked on the 6 when the unit was unfolded. Hoped that could use s pen when closed. Really hoped would fix on the 7 but instead they ditched the s pen entirely. I have to work with gloves on all the time so no s pen makes totally unusable. Come on Samsung!
Response from Samsung USBy R&R, November 24, 2025
Ahoy Fish,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Z Fold7 emphasizes a slim design and a refined handheld feel, and your comment highlights how important pen precision is for certain workflows. We appreciate feedback from power users who know exactly what helps them work more efficiently. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Z Fold7. The Z Fold7 emphasizes a slim design and a refined handheld feel, and your comment highlights how important pen precision is for certain workflows. We appreciate feedback from power users who know exactly what helps them work more efficiently. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best smart phone flod ever.
on November 30, 2025
Posted by: ak00744444
[This review was collected as part of a promotion.] This is the best smart phone ever fold
Good
Best
The best
Good
Best
The best
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
The phone is amazing great battery life. There is a few issues but nothing major
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US