Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(5,537 Reviews)
Rating breakdown 5,537 reviews
5 Stars
4,602
4 Stars
663
3 Stars
145
2 Stars
39
1 Star
88
87%of customers recommend this product.
(
634 out of
727)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: HelluvaOtaku
from Norcross, Georgia
Verified Purchase:Yes
Samsung Galaxy Z Fold 7 — My Favorite Phone Yet
The Galaxy Z Fold 7 has completely won me over. I knew it would be cool, but using it day‑to‑day has been even better than I expected. The hinge feels incredibly solid, the screen is brighter and smoother than ever, and the whole device just feels premium in a way that’s hard to describe until you hold it.
Multitasking is where this phone really shines. Being able to open multiple apps side‑by‑side makes everything—from work to streaming—feel effortless. And when it’s folded, it still works perfectly as a compact, comfortable phone.
Battery life has been surprisingly strong, the cameras punch well above expectations for a foldable, and the overall experience feels polished and futuristic. It’s one of those devices that makes you excited to use your phone again.
If you’re even slightly curious about foldables, the Fold 7 is the one that finally makes the whole idea feel complete. I’m absolutely loving it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hey there,
Thank you for sharing such a detailed experience with the Galaxy Z Fold7. The sturdy hinge design, smooth display performance, and refined build all contribute to a device that feels both innovative and polished. Multitasking is central to the Z Fold series experience, allowing users to switch effortlessly between work and play. It’s wonderful to hear how the Galaxy Z Fold7 has made everyday use more exciting and engaging. Thank you for choosing Samsung.
-Ty
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Thank you for sharing such a detailed experience with the Galaxy Z Fold7. The sturdy hinge design, smooth display performance, and refined build all contribute to a device that feels both innovative and polished. Multitasking is central to the Z Fold series experience, allowing users to switch effortlessly between work and play. It’s wonderful to hear how the Galaxy Z Fold7 has made everyday use more exciting and engaging. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Ted D
from Hartland, MI
Verified Purchase:Yes
The best fold I've seen or used yet. Only downsides are the cameras and battery. Love how light and thin it is. I switch back and forth with my S25, but it's hard to get used the smaller screen on the S25. On the other hand the cameras are so bad on the Fold it makes me miss the S25. For 2 grand you'd think they would put the S25 cameras in the fold. Once they bring the cameras up to par with the S series the only thing missing will be the S-pen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 29, 2026
Hi there Ted D,
Thank you for sharing such a balanced perspective on your Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lightweight feel and slim design. Built to emphasize versatility, multitasking, and immersive displays, it offers a distinct experience alongside devices like the Galaxy S25. Your insights on cameras and battery life highlight what power users value most as the Fold series continues to evolve. Thanks for being part of the Samsung community.
-Ty
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Thank you for sharing such a balanced perspective on your Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lightweight feel and slim design. Built to emphasize versatility, multitasking, and immersive displays, it offers a distinct experience alongside devices like the Galaxy S25. Your insights on cameras and battery life highlight what power users value most as the Fold series continues to evolve. Thanks for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami
Expertise:Intermediate
Verified Purchase:Yes
I love this phone because it fits in my hand very well unfolded. And then when I need a bigger screen , I unfold the phone. The phone is very light and takes beautiful pictures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hey Barbara,
Thank you for sharing your experience with the Galaxy Z Fold7. The ability to feel comfortable holding it with one hand when folded and to enjoy a spacious display when unfolded makes the Z Fold experience unique. It’s great to hear that the lightweight design and camera performance are enhancing your daily enjoyment. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The ability to feel comfortable holding it with one hand when folded and to enjoy a spacious display when unfolded makes the Z Fold experience unique. It’s great to hear that the lightweight design and camera performance are enhancing your daily enjoyment. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
beautiful but not for a blue-collar construction
on February 6, 2026
Posted by: David
from arizona
Expertise:Expert
Verified Purchase:Yes
can't see letters in from of screen in front of the phone
I would recommend this to a friend!
Performance
5
Value
5
Response from Samsung USBy R&R, February 9, 2026
Hello David,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad you appreciated its craftsmanship and visual appeal. The Fold7 features a vibrant, high-resolution display that offers clarity, accurate colors, and an immersive viewing experience in various environments. Adaptive Brightness automatically adjusts your screen's brightness based on ambient light conditions: it increases in bright settings for visibility and dims in darker settings to reduce eye strain and save battery. To toggle Adaptive Brightness, swipe down from the top right to open the Quick Panel, find the Brightness slider with a sun icon, press and hold for quick settings, then tap the switch next to "Adaptive Brightness" to turn it on or off. For additional tips on optimizing brightness, check out our online guide linked below. Your feedback highlights how lighting and work environments impact daily usage, and we thank you for sharing your perspective and being part of the Samsung community.
Cannot adjust screen brightness on Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10007292/#:~:text=Adaptive%20brightness%20is%20a%20feature,Adaptive%20Brightness%20is%20turned%20on.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad you appreciated its craftsmanship and visual appeal. The Fold7 features a vibrant, high-resolution display that offers clarity, accurate colors, and an immersive viewing experience in various environments. Adaptive Brightness automatically adjusts your screen's brightness based on ambient light conditions: it increases in bright settings for visibility and dims in darker settings to reduce eye strain and save battery. To toggle Adaptive Brightness, swipe down from the top right to open the Quick Panel, find the Brightness slider with a sun icon, press and hold for quick settings, then tap the switch next to "Adaptive Brightness" to turn it on or off. For additional tips on optimizing brightness, check out our online guide linked below. Your feedback highlights how lighting and work environments impact daily usage, and we thank you for sharing your perspective and being part of the Samsung community.
Cannot adjust screen brightness on Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10007292/#:~:text=Adaptive%20brightness%20is%20a%20feature,Adaptive%20Brightness%20is%20turned%20on.
-Ty
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Written by a customer while visiting Samsung US
Posted by: AJM30
Expertise:Intermediate
Verified Purchase:Yes
Most apps are not compatible when you use the big screen. Back camera makes the phone wobbly
No, I would not recommend this to a friend.
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, February 19, 2026
Greetings AJM30,
Thank you for your feedback on the Galaxy Z Fold7. Using Flex mode and Multi Window transforms your device into a powerful multitasking tool! Currently, App Continuity works with only select apps, but the list of compatible apps will grow over time. Updating app ratios can help better align apps with the Multi Window view. Additional tips on using the Flex Cover screen alongside the main screen, as well as app compatibility information, will be provided below. We appreciate your review and thank you for choosing Samsung.
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. Using Flex mode and Multi Window transforms your device into a powerful multitasking tool! Currently, App Continuity works with only select apps, but the list of compatible apps will grow over time. Updating app ratios can help better align apps with the Multi Window view. Additional tips on using the Flex Cover screen alongside the main screen, as well as app compatibility information, will be provided below. We appreciate your review and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
It's a good buy it's again a good product
on March 8, 2026
Posted by: Kenny
It's a good product to invest in and great service 😄
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 9, 2026
Hey Kenny,
Thank you for taking the time to share your experience with your Galaxy Z Fold7. Samsung continues expanding the Galaxy Z Fold series ecosystem to support connected experiences across devices. Thank you for being part of the Samsung community.
-Ty
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Thank you for taking the time to share your experience with your Galaxy Z Fold7. Samsung continues expanding the Galaxy Z Fold series ecosystem to support connected experiences across devices. Thank you for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Oklahoma
Expertise:Intermediate
Verified Purchase:Yes
I started purchasing the Zfold when it first came out. I love this phone. The feature of being able to open it up when seaching or on a zoom call makes the tasks so much more convenient.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 9, 2026
Hi MPie,
Thank you for sharing your experience with your Galaxy Z Fold7. It is designed to provide a reliable and clear connected experience throughout the day, especially for Zoom calls. The larger screen allows for easier navigation and enhances usability. We appreciate your feedback, and thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with your Galaxy Z Fold7. It is designed to provide a reliable and clear connected experience throughout the day, especially for Zoom calls. The larger screen allows for easier navigation and enhances usability. We appreciate your feedback, and thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Bubbles
from San diego, ca
Expertise:Intermediate
Verified Purchase:Yes
I'm really enjoying this phone. I've had many samsung phones but having the massive screen is really great. Especially when dealing with documents or doing some of the homeschooling stuff that I do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, March 10, 2026
Hello there Bubbles,
Thanks for sharing your experience with the Galaxy Z Fold 7. The spacious display makes everyday tasks such as reviewing documents, reading, and managing to-do lists more engaging. The Fold series keeps redefining how users work and stay productive on a mobile device. We value your feedback and appreciate your loyalty as a Samsung customer.
-Ty
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Thanks for sharing your experience with the Galaxy Z Fold 7. The spacious display makes everyday tasks such as reviewing documents, reading, and managing to-do lists more engaging. The Fold series keeps redefining how users work and stay productive on a mobile device. We value your feedback and appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US