Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(4,517 Reviews)
Rating breakdown 4,517 reviews
5 Stars
3,782
4 Stars
507
3 Stars
115
2 Stars
28
1 Star
85
87%of customers recommend this product.
(
616 out of
705)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: Ted D
from Hartland, MI
Verified Purchase:Yes
The best fold I've seen or used yet. Only downsides are the cameras and battery. Love how light and thin it is. I switch back and forth with my S25, but it's hard to get used the smaller screen on the S25. On the other hand the cameras are so bad on the Fold it makes me miss the S25. For 2 grand you'd think they would put the S25 cameras in the fold. Once they bring the cameras up to par with the S series the only thing missing will be the S-pen.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, January 29, 2026
Hi there Ted D,
Thank you for sharing such a balanced perspective on your Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lightweight feel and slim design. Built to emphasize versatility, multitasking, and immersive displays, it offers a distinct experience alongside devices like the Galaxy S25. Your insights on cameras and battery life highlight what power users value most as the Fold series continues to evolve. Thanks for being part of the Samsung community.
-Ty
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Thank you for sharing such a balanced perspective on your Galaxy Z Fold7. It’s wonderful to hear how much you enjoy its lightweight feel and slim design. Built to emphasize versatility, multitasking, and immersive displays, it offers a distinct experience alongside devices like the Galaxy S25. Your insights on cameras and battery life highlight what power users value most as the Fold series continues to evolve. Thanks for being part of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Miami
Expertise:Intermediate
Verified Purchase:Yes
I love this phone because it fits in my hand very well unfolded. And then when I need a bigger screen , I unfold the phone. The phone is very light and takes beautiful pictures.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 1, 2026
Hey Barbara,
Thank you for sharing your experience with the Galaxy Z Fold7. The ability to feel comfortable holding it with one hand when folded and to enjoy a spacious display when unfolded makes the Z Fold experience unique. It’s great to hear that the lightweight design and camera performance are enhancing your daily enjoyment. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The ability to feel comfortable holding it with one hand when folded and to enjoy a spacious display when unfolded makes the Z Fold experience unique. It’s great to hear that the lightweight design and camera performance are enhancing your daily enjoyment. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
beautiful but not for a blue-collar construction
on February 6, 2026
Posted by: David
from arizona
Expertise:Expert
Verified Purchase:Yes
can't see letters in from of screen in front of the phone
I would recommend this to a friend!
Performance
5
Value
5
Response from Samsung USBy R&R, February 9, 2026
Hello David,
Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad you appreciated its craftsmanship and visual appeal. The Fold7 features a vibrant, high-resolution display that offers clarity, accurate colors, and an immersive viewing experience in various environments. Adaptive Brightness automatically adjusts your screen's brightness based on ambient light conditions: it increases in bright settings for visibility and dims in darker settings to reduce eye strain and save battery. To toggle Adaptive Brightness, swipe down from the top right to open the Quick Panel, find the Brightness slider with a sun icon, press and hold for quick settings, then tap the switch next to "Adaptive Brightness" to turn it on or off. For additional tips on optimizing brightness, check out our online guide linked below. Your feedback highlights how lighting and work environments impact daily usage, and we thank you for sharing your perspective and being part of the Samsung community.
Cannot adjust screen brightness on Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10007292/#:~:text=Adaptive%20brightness%20is%20a%20feature,Adaptive%20Brightness%20is%20turned%20on.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. We’re glad you appreciated its craftsmanship and visual appeal. The Fold7 features a vibrant, high-resolution display that offers clarity, accurate colors, and an immersive viewing experience in various environments. Adaptive Brightness automatically adjusts your screen's brightness based on ambient light conditions: it increases in bright settings for visibility and dims in darker settings to reduce eye strain and save battery. To toggle Adaptive Brightness, swipe down from the top right to open the Quick Panel, find the Brightness slider with a sun icon, press and hold for quick settings, then tap the switch next to "Adaptive Brightness" to turn it on or off. For additional tips on optimizing brightness, check out our online guide linked below. Your feedback highlights how lighting and work environments impact daily usage, and we thank you for sharing your perspective and being part of the Samsung community.
Cannot adjust screen brightness on Galaxy phone
https://www.samsung.com/us/support/troubleshoot/TSG10007292/#:~:text=Adaptive%20brightness%20is%20a%20feature,Adaptive%20Brightness%20is%20turned%20on.
-Ty
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Written by a customer while visiting Samsung US
Posted by: AJM30
Expertise:Intermediate
Verified Purchase:Yes
Most apps are not compatible when you use the big screen. Back camera makes the phone wobbly
No, I would not recommend this to a friend.
Performance
4
Design
2
Value
1
Response from Samsung USBy R&R, February 19, 2026
Greetings AJM30,
Thank you for your feedback on the Galaxy Z Fold7. Using Flex mode and Multi Window transforms your device into a powerful multitasking tool! Currently, App Continuity works with only select apps, but the list of compatible apps will grow over time. Updating app ratios can help better align apps with the Multi Window view. Additional tips on using the Flex Cover screen alongside the main screen, as well as app compatibility information, will be provided below. We appreciate your review and thank you for choosing Samsung.
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. Using Flex mode and Multi Window transforms your device into a powerful multitasking tool! Currently, App Continuity works with only select apps, but the list of compatible apps will grow over time. Updating app ratios can help better align apps with the Multi Window view. Additional tips on using the Flex Cover screen alongside the main screen, as well as app compatibility information, will be provided below. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Value
5