Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.7
(4,517 Reviews)
Rating breakdown 4,517 reviews
5 Stars
3,782
4 Stars
507
3 Stars
115
2 Stars
28
1 Star
85
87%of customers recommend this product.
(
616 out of
705)
Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Posted by: GiGi
from North Carolina
Verified Purchase:Yes
I really enjoy using this phone I love that it opens to a bigger screen
It was very easy ro adjust to. Setup was super easy
I definitely recommend this phone.I am very pleased with my purchase
It was very easy ro adjust to. Setup was super easy
I definitely recommend this phone.I am very pleased with my purchase
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hi GiGi,
Thank you for sharing your experience with the Galaxy Z Fold7. Ease of setup with Smart Switch and quick adjustments are key to making a new device feel comfortable right away. The Z Fold7 is designed to feel intuitive from the start, and it’s great to hear how naturally it fit into your routine. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Ease of setup with Smart Switch and quick adjustments are key to making a new device feel comfortable right away. The Z Fold7 is designed to feel intuitive from the start, and it’s great to hear how naturally it fit into your routine. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Pablo CA
Verified Purchase:Yes
I really like the zfold 7. I like the bigger screen. I like how thin it is it fits my cell phone holder in my car when unfolded just fine.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hi Jeryl Landers,
Thank you for sharing your experience with the Galaxy Z Fold7. The slim profile and large display are designed to provide flexibility without sacrificing portability, whether at home or on the go. It’s great to hear how well the unfolded screen fits seamlessly into your daily routine, even when you're on the move. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The slim profile and large display are designed to provide flexibility without sacrificing portability, whether at home or on the go. It’s great to hear how well the unfolded screen fits seamlessly into your daily routine, even when you're on the move. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Care
from NJ
Verified Purchase:Yes
Great form factor but battery life, charging speed, and alright cameras kept me from keeping the phone.
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R, January 8, 2026
Hey Care,
Thank you for sharing your feedback on the Galaxy Z Fold7. Its design provides flexibility, with a larger immersive screen perfect for productivity, entertainment, and multitasking. We appreciate your concerns about battery life. The Galaxy Z Fold7 features a 4,400 mAh battery and a Snapdragon 8 Elite processor. With moderate to heavy usage on a full charge, you can expect up to 8 hours of screen time, which can be extended through optimization, modes, and routines. Many Z Series users find the triple rear camera system, featuring a 200MP main sensor, delivers flagship-level photography, enhanced with AI, 8K video recording, and various modes. The Galaxy Z Fold7's innovative design adjusts to different daily needs. Your feedback helps us improve how these features work in real-world use. Thank you for your input and for being a Samsung customer.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
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Thank you for sharing your feedback on the Galaxy Z Fold7. Its design provides flexibility, with a larger immersive screen perfect for productivity, entertainment, and multitasking. We appreciate your concerns about battery life. The Galaxy Z Fold7 features a 4,400 mAh battery and a Snapdragon 8 Elite processor. With moderate to heavy usage on a full charge, you can expect up to 8 hours of screen time, which can be extended through optimization, modes, and routines. Many Z Series users find the triple rear camera system, featuring a 200MP main sensor, delivers flagship-level photography, enhanced with AI, 8K video recording, and various modes. The Galaxy Z Fold7's innovative design adjusts to different daily needs. Your feedback helps us improve how these features work in real-world use. Thank you for your input and for being a Samsung customer.
Discover the camera features on Galaxy Z Fold7
https://www.samsung.com/us/support/answer/ANS10006879/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Scott
from Virginia
Verified Purchase:Yes
Picture quality is great.
Functionality is exceptional
Functionality is exceptional
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 27, 2026
Hi Scott,
Thank you for sharing your thoughts on the Galaxy Z Fold7. The device offers outstanding picture quality and smooth performance, both essential parts of the Fold experience, enabling everything from capturing moments to multitasking effortlessly. We're glad these features made a positive impression during your use. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy Z Fold7. The device offers outstanding picture quality and smooth performance, both essential parts of the Fold experience, enabling everything from capturing moments to multitasking effortlessly. We're glad these features made a positive impression during your use. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Camacho
Verified Purchase:Yes
Was it gonna be too much phone for practicality? Not enough tabletness to browse web pages, see videos we'll enough.., wherever that magic mark lay?
Nailed it. Plus big D battery stamina. Big hand text friendly. Processor doesn't flinch, RAM for days and HiFi Usb-c pipped out audio.
Had an S21 before this and didn't really want to upgrade. I'm firmly in the "don't need a new phone every 2yrs" camp. But fate forced my hand.
I hate to admit it, but getting the major Android updates makes a difference. Glad to know I will get them for the foreseeable future.
- Luddite at Heart
Nailed it. Plus big D battery stamina. Big hand text friendly. Processor doesn't flinch, RAM for days and HiFi Usb-c pipped out audio.
Had an S21 before this and didn't really want to upgrade. I'm firmly in the "don't need a new phone every 2yrs" camp. But fate forced my hand.
I hate to admit it, but getting the major Android updates makes a difference. Glad to know I will get them for the foreseeable future.
- Luddite at Heart
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Pam W
from Cincinnati, OH
Verified Purchase:Yes
It's a very nice phone overall. The volume and power buttons need to stick out more because they're very hard to feel being so recessed, especially when using a case. I also have trouble holding it when it's fully opened without touching the screen because its too wide for my hands, which I understand is not a fault with the phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R, January 13, 2026
Hi Pam W,
Thank you for your feedback on the Galaxy Z Fold7. Foldable devices are designed to combine large screens with carefully engineered hardware. Your insights on button placement and handling highlight how factors such as hand size, accessories, and usage habits influence comfort when using larger foldables. We value your input. While we aimed to keep the device slim for a sleek look, we understand that button placement could be incorporated differently for easier use. Thank you for being a Samsung customer.
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. Foldable devices are designed to combine large screens with carefully engineered hardware. Your insights on button placement and handling highlight how factors such as hand size, accessories, and usage habits influence comfort when using larger foldables. We value your input. While we aimed to keep the device slim for a sleek look, we understand that button placement could be incorporated differently for easier use. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: Edward
from Arkansas
Expertise:Expert
Verified Purchase:Yes
The build quality of the phone is good, but it came pre-equipped wirh a significant amount of third-party software to uninstall. Several unwanted Samsung apps cannot be uninstalled by conventional means. Unwanted AI assistance features (most priminently Writing Assist) frequently present themselves even when disabled. I'm ultimately left wishing I had instead purchased an older model that predates these issues.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
3
Response from Samsung USBy R&R, January 12, 2026
Hello Edward,
Thank you for your feedback on the Galaxy Z Fold7. The device is designed to boost productivity, creativity, and multitasking through its hardware and software features. Your comments about app management and feature presentation highlight the importance of customization and user control in modern smartphones. If you prefer not to use Writing assist or Chat assist, you can disable each feature or hide its icon from the keyboard. To do this, go to Settings, tap Galaxy AI, then select Writing assist or Chat assist. Select the feature to disable, such as Chat translation, and toggle the switch at the top of the screen. Repeat these steps for any other features you want to disable. Even after disabling them, the icons remain on the keyboard. To remove them, open an app with Samsung Keyboard, such as Samsung Messages, tap More options, then Add (plus icon), and Remove (minus icon) next to the feature icon. Tap Done. For detailed instructions on disabling Writing Assist and other features, see the link below. We appreciate your insights and thank you for sharing your thoughts. Thank you for choosing Samsung.
Use Writing assist on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10000943/
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
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Thank you for your feedback on the Galaxy Z Fold7. The device is designed to boost productivity, creativity, and multitasking through its hardware and software features. Your comments about app management and feature presentation highlight the importance of customization and user control in modern smartphones. If you prefer not to use Writing assist or Chat assist, you can disable each feature or hide its icon from the keyboard. To do this, go to Settings, tap Galaxy AI, then select Writing assist or Chat assist. Select the feature to disable, such as Chat translation, and toggle the switch at the top of the screen. Repeat these steps for any other features you want to disable. Even after disabling them, the icons remain on the keyboard. To remove them, open an app with Samsung Keyboard, such as Samsung Messages, tap More options, then Add (plus icon), and Remove (minus icon) next to the feature icon. Tap Done. For detailed instructions on disabling Writing Assist and other features, see the link below. We appreciate your insights and thank you for sharing your thoughts. Thank you for choosing Samsung.
Use Writing assist on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10000943/
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from IL
Expertise:Expert
Verified Purchase:Yes
Phone is durable, screens are beautiful, great battery life.
Features
5
Performance
5
Value
4
Response from Samsung USBy R&R, January 26, 2026
Hi Todd Reaska,
Thank you for your feedback. The Galaxy Z Fold7 is built for durability, offers stunning displays, and has reliable battery life, providing a comprehensive experience for everyday use. We're glad to hear these features meet your needs. We appreciate your support for Samsung.
-Ty
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Thank you for your feedback. The Galaxy Z Fold7 is built for durability, offers stunning displays, and has reliable battery life, providing a comprehensive experience for everyday use. We're glad to hear these features meet your needs. We appreciate your support for Samsung.
-Ty
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Written by a customer while visiting Samsung US