Customer reviews from Samsung US
Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Average customer rating
4.8 out of 5
4.8
(4,425 Reviews)
Open Ratings Snapshot
Rating breakdown 4,425 reviews
5 Stars
3,720
4 Stars
493
3 Stars
110
2 Stars
27
1 Star
75
88%of customers recommend this product. 
(
553 out of 631
)
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Customer Reviews for Samsung - Galaxy Z Fold7 256GB - Blue Shadow (Verizon)
Customer Rating
5 out of 5
5
I love the Z Fold 7
on January 14, 2026
Posted by: Thomas
from Glen Allen, VA
Verified Purchase:Yes
this phone is amazing. i love flipping out the screen. i use both screens. the abaliity to use it like a tablet has been life changing. 10/10 i cannot be more happy with it. it is so thin too. the only thing i can say bad about it is discontinuing support for the S-pen. but overall great i am very happy with this phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 16, 2026
Hi Thomas,
Thank you for sharing your experience with the Galaxy Z Fold7. The feature to switch screens and use the device as a tablet is core to the Fold experience, especially for those who prioritize flexibility and productivity. Your feedback highlights the transformative potential of foldable design and offers valuable insights into feature expectations. We appreciate your choice of Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
NEW PHONE
on January 15, 2026
Posted by: Miss Morel
from New Jersey
Verified Purchase:Yes
I honestly love it. The only complaint I will have, is with the camera. I had a galaxy s24 and the camera was great. Now that I have the Galaxy Z fold7 I saw the difference when it comes to camera and I was taken back for a minute. I Love taking pictures and feel they can update the camera feature.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&RJanuary 16, 2026
Hi Miss Morel
Thank you for sharing your experience with the Galaxy Z Fold7. The versatility and design of foldable devices, especially when switching from other Galaxy models. Your feedback on camera performance shows how important photography is for daily use and the expectations across the Galaxy series. We appreciate your loyalty as a Samsung customer.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Huge upgrade over Z Fold 3
on January 15, 2026
Posted by: Zach
from Michigan
Verified Purchase:Yes
This phone feels like any other while still folded up, it's the appropriate size and thickness. The front screen is more than usable for everything. Massive improvement over the 3 which was thick and claustrophobic on the front. I'm very happy with it so far, although battery life isn't the best.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&RJanuary 16, 2026
Hey Zach,
Thank you for sharing your comparison between the Galaxy Z Fold7 and previous generations. The Galaxy Z Fold7 is designed to feel natural in your hand when closed, while providing an expansive display when opened. Feedback about the refined form factor and improved front screen highlights how the foldable design continues to evolve for everyday usability and multitasking. We appreciate you being a Samsung customer.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Other then lack of S Pen still a BEAST!!!
on January 15, 2026
Posted by: Chaz
from WNC
Verified Purchase:Yes
Love the phone just wish they would have kept the SPen or at least made a capacitive version for it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It is the best Z fold yet
on January 15, 2026
Posted by: Sagun Shakya
Verified Purchase:Yes
I have been a Z fold user since Fold 3 so i can say with confidence that Z fold 7 is the best version yet. It is super light and easy to carry. The external screen is useful and functional. The hinge feel strong and smooth. The internal screen is beautiful and bright. Its is a perfect tool for professional. You can be on a call and see docs that people are referring too.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&RJanuary 16, 2026
Hey Sagun Shakya,
We appreciate you sharing your extensive experience with Galaxy Z Fold devices. The Galaxy Z Fold7 is designed for professionals who value multitasking, portability, and immersive screens. Your feedback emphasizes the hinge's durability, display quality, and the device's capability to manage calls and documents at the same time, showing how foldable technology can enhance productivity. Thank you for selecting Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wider front screen would be the better option
on January 16, 2026
Posted by: Richy
from New
Expertise:Expert
Verified Purchase:Yes
Great Phone love it, if you can give a wide front screen l
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone
on January 16, 2026
Posted by: Dana
from Tx
Expertise:Intermediate
Verified Purchase:Yes
This phone is the best one I haver ever seen. Being able to open it up with a wider view. I highly recommend this phone
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A few extra conveniences over the Fold6.
on January 16, 2026
Posted by: Anonymous
from Kansas
Expertise:Expert
Verified Purchase:Yes
The Fold7 is lighter than the Fold6. My Fold6 is sitting in my closet because a cable connecting the inside screen came loose, rendering it 50% useful. So far, the Fold7 has performed as well as the Fold6 without the mechanical issues.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5 out of 5
5
Value
5 out of 5
5
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